Air InfoSec, LLC

Role Description This is a remote position. The Senior Systems Administrator / Help Desk Support will support the Texas State Board of Public Accountancy (TSBPA) on the Legacy Modernization project. This role is responsible for maintaining and upgrading a Microsoft Windows Enterprise environment, including on-premises physical servers, virtual devices, storage solutions, and backup systems. The Systems Administrator will collaborate with TSBPA's Information Resources team to deliver IT services across server administration and end-user support functions. Immediate project work includes assisting with the migration of the agency's Exchange solution to Microsoft 365 and supporting Active Directory restructuring efforts. The role also involves intermittent help desk support to agency staff and participation in PC and laptop deployment activities. - Monitor, maintain, and update physical server hosts and virtual server environments in partnership with IR team staff. - Monitor and maintain virtual storage solutions and backup systems to ensure operational continuity. - Implement required security parameters within the Windows server environment in accordance with agency security policies. - Manage system and user account administration for server licensing, software applications, and related solutions. - Provide identity and access management (IAM) for on-premises and cloud-based systems as required. - Assist with the migration of the Exchange environment to Microsoft 365 and support deployment of Office 365. - Support Microsoft Active Directory analysis, restructuring, and domain environment upgrades in coordination with the network engineer and IR staff. - Initialize and deploy new PCs and laptops, including updates to operating systems, firmware, and applications not covered by automated tools. - Provide help desk support to agency staff, including assistance with user accounts, passwords, permissions, VPN access, printer issues, and wireless connectivity. - Assist in the development of documentation related to technical support responsibilities and support procedures. Qualifications - 10 years of experience supporting Microsoft Operating Systems environments as an IT Systems / Server Administrator. - 8 years of experience in the implementation and support of Active Directory Domains, Dell Storage Solutions, VMware environments, Exchange, and M365 environments, including backup solutions. - 8 years of experience communicating and providing direct technical support to agency business units and stakeholders. - 8 years of extensive experience providing configuration and end-user support for Microsoft Office 365 applications. - 8 years of experience managing user accounts and network configurations to meet business and technical requirements. - 5 years of experience implementing required security parameters to meet agency security policy requirements. - 5 years of experience completing assessments to develop strategic recommendations and roadmaps. Requirements - 5 years of experience documenting support requirements and procedures. - 3 years of experience providing IT desktop support to end users in a state public sector environment. - Texas based candidates preferred. - Must be available to work outside of normal business hours on weekends, evenings, and holidays as requested. Work Location and Schedule - Location: 505 E Huntland Drive, Suite 380, Austin, Texas 78752 - Schedule: Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays - Work Arrangement: Telework

Role Description This is a remote position. The .NET Developer will support the Office of Court Administration on this project. This role performs highly complex, senior-level computer programming work involving analyzing system specifications to develop software for computer applications. The candidate will develop solution software, document the methods and procedures used in software development, and test, correct, and revise software. Work will include designing, building, and maintaining efficient, reusable, and reliable code for applications using C# and the .NET framework in both client/server and Azure web-based applications. All work must be performed with a security mindset. - Analyze system specifications to develop software for computer applications. - Design, build, and maintain efficient, reusable, and reliable code using C# and the .NET framework. - Develop and support applications in both client/server and Azure web-based environments. - Document the methods and procedures used throughout the software development process. - Test, correct, and revise software to ensure functionality and reliability. - Participate in code reviews to maintain code quality standards. - Apply Agile development methodologies throughout the software development lifecycle. - Utilize Azure DevOps or similar source control tools to manage code repositories. - Develop user interface components using tools such as HTML, CSS, jQuery, and Bootstrap. - Incorporate security best practices into all phases of application development. Qualifications - 5 years of experience developing and maintaining software applications using C#. - 4 years of experience with .NET and Entity Framework Core. - 4 years of experience participating in code reviews. - 4 years of experience with Agile development methodologies. - 4 years of experience working with Azure DevOps or similar source control. - 4 years of experience with UI development tools such as HTML, CSS, jQuery, and Bootstrap. Requirements - 3 years of experience working in a fast-paced environment with changing priorities. - 3 years of experience with enterprise or design architecture. - 2 years of experience with code first methodology. - 2 years of experience with Azure SQL or SQL Server. - 2 years of experience writing automated unit tests. - 1 year of experience with Microsoft Fabric. Additional Requirements - Candidates must satisfy criminal background checks as authorized by Texas law. Work Location and Schedule - Location: Office of Court Administration; 205 West 14th Street, Austin, TX 78701. - Schedule: Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays; work outside normal business hours, including weekends, evenings, and holidays, may be required as requested. - Work Arrangement: Telework.

Role Description This is a remote position. The Project Lead will support Austin Energy on the Electric Vehicle & Emerging Technologies Program. This role supports operations of a large-scale public and fleet EV charging network, working closely with internal and external cross-functional teams to maintain operational excellence. The Project Lead will assist with incentive processing, compliance verification, and reporting for EV rebate programs. This position also supports data validation, quality assurance, and reporting accuracy across multiple EV programs and operational platforms. The role contributes to outreach and education efforts that promote EV adoption and program awareness. - Support day-to-day operations of more than 1,200 EV charging ports within the Plug-In Everywhere Network. - Process incentives and verify compliance for Austin Energy Electric Vehicle rebate programs. - Generate recurring and ad hoc reports for management, stakeholders, and cross-functional teams. - Support data validation, quality assurance, and reporting accuracy across multiple EV programs and platforms. - Collaborate with cross-functional teams to improve scalability of EV operations and enhance the customer charging experience. - Participate in outreach and education events to promote EV programs and adoption. - Provide regular operational updates to management and stakeholders. - Foster a culture of innovation and continuous improvement while delivering exceptional customer service. - Manage multiple projects simultaneously. - Manage and analyze large datasets using Excel and other reporting tools. Qualifications - 1-3 years of experience in project or program coordination/management. - 1-3 years of experience with Microsoft Office Tools, with an emphasis on Excel reporting. - 1-3 years of customer service experience. Requirements - Strong verbal and written communication skills. - 2-3 years of experience with climate action solutions. - 2-3 years of experience with electric vehicles and related technologies. Additional Requirements - Candidates selected for interview may be required to undergo a criminal background check and a drug screen in accordance with Federal and State Law. - Offers of employment are contingent on a successful background check. Work Location and Schedule - Location: Austin, TX

Role Description This is a remote position. The Senior PeopleSoft HCM Functional Analyst will support the Texas Comptroller of Public Accounts (CPA) on the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. This role is part of CPA's Fiscal Management Statewide Fiscal Systems team and provides advanced consultative and functional support for the CAPPS HR/Payroll module, which is built on Oracle PeopleSoft HCM version 9.2 Image 53. The Candidate will serve as a point of contact for CAPPS agencies, support functional design and configuration activities, and ensure compliance with State of Texas policy and federal labor regulations. This position requires the ability to learn and adapt to additional systems and platforms, such as CGI Advantage, as needed. The Candidate will work under minimal supervision, applying experience and judgment to independently manage complex, cross-functional responsibilities across more than 100 agencies. Responsibilities - Provide functional HR expertise, including Workforce Administration, TAM/CG, and HR security set-up and row-level security. - Interpret and apply State of Texas statutes, HR policies, and labor regulations to system configuration and processes. - Support the CAPPS HR/PY functional design phase, including creating and reviewing Functional Design Documents (FDDs) and performing functional configuration changes. - Configure and maintain tables, workflow (AWE), and queries using PS/Query and SAP Business Objects. - Ensure CAPPS compliance with the Family Medical Leave Act (FMLA), including plan administration, leave type customization, module integration, and compliance reporting. - Apply technical knowledge of Application Designer, Integration Broker, SQR/BI Publisher reporting, SQL, and PeopleSoft security including State of Texas multitenancy requirements. - Collaborate cross-functionally on troubleshooting, requirements gathering, documentation, testing (UAT, regression), and incident management using systems such as ServiceNow and BOSSDesk. - Provide structured cross-training to junior analysts and deliver training and support to agency personnel. - Provide Level 2 Service Desk support, including complex ticket handling and advanced troubleshooting, in coordination with the Tier 3 Managed Services vendor. - Ensure digital products and content meet WCAG 2.1 accessibility standards and participate in Major Incident Management (MIM), Disaster Recovery, Upgrade Testing, and the annual SOC-1 attestation audit. Qualifications - 8 years of experience in Texas public sector work directly supporting a Texas state government agency. - Supporting the HR module in PeopleSoft HCM version 9.2. - Applying State of Texas applicable policy and federal labor laws. - Preparing WCAG 2.1-compliant materials for distribution. - Interpreting contractual language and holding vendors accountable to contractual requirements. - Data integration, data quality, and SDLC processes and methodologies. - 4 years of experience performing functional project management activities in support of CPA's CAPPS program. - 3 years of knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT service management (ITSM) and IT asset management (ITAM). - 3 years of experience with CAPPS Central production and expansion functional support activities for more than 100 agencies and 5 Hub instances. - Knowledge of technical and functional attributes of Oracle PeopleSoft. - Experience with Agile and other SDLC methodologies. - Experience with ITIL methodologies. - Experience with or knowledge of information security frameworks (i.e., NIST). Preferred Qualifications - 4 years of CPA experience in supporting the FMLA module to enter and track FMLA balances for all FMLA plan types. - Participating in Fiscal Year-End processes specific to reorganizational changes and legislative mandates. - Loading mass salary actions for agencies. - Performing customer-facing responsibilities in support of CAPPS expansion efforts for Central and Hub agencies. - Gathering requirements and writing functional specifications for legislatively mandated benefit enrollment programs using web services. - Performing SQL actions to keep CAPPS and SPRS systems in sync. - Supporting CPA's legacy Statewide Financial Systems production support activities. Additional Requirements - Experience gathering business requirements for large projects. - Ability to work independently in a diverse team environment with on-site and remote team members. - Strong written, verbal, and interpersonal communication skills. - Knowledge of project management methodologies. - Strong problem-solving skills and the ability to multitask, with readiness to put in extra effort when necessary. - Candidate shall complete a minimum of 10 hours of professional training annually in a relevant area of expertise, at no compensation from CPA and on personal time; all associated costs are the responsibility of the Candidate. - Total estimated hours per Candidate shall not exceed 1,920 hours. - Candidate may be required to work outside normal business hours, including weekends, evenings, and holidays, as requested. Work Location and Schedule - Location: Texas Comptroller of Public Accounts, LBJ State Office Building, 111 E. 17th Street, Austin, Texas 78711. - Schedule: Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. - Work Arrangement: Telework.

Role Description This is a remote position. The CAPPS HR/Payroll Senior PeopleSoft Functional Analyst will support the Texas Comptroller of Public Accounts (CPA) on the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. This role provides highly advanced, senior-level consultative services and functional assistance in support of the CAPPS HR/Payroll tower, serving a large network of Texas state agencies. The analyst serves as first-line Level 2 support for complex, high-profile agencies with statutory service requirements and functions as a subject matter expert across PeopleSoft HCM modules including HR, Payroll, Time and Labor, Commitment Accounting, and Recruit. The position operates under minimal supervision, requiring independent judgment, cross-functional collaboration with agency personnel, managed services vendors, and CPA IT teams, and adherence to established change-control and ITIL-based processes. Responsibilities - Provide first-line Level 2 support for complex, high-profile agencies, including intake assessment, advanced troubleshooting, configuration changes, data corrections, and incident escalation in coordination with the Managed Services Tier 3 vendor. - Serve as the functional subject matter expert for the CAPPS HR/PY tower, covering Workforce Administration, Payroll Interface, Commitment Accounting, Time and Labor, TAM/CG, and HR Security. - Create, review, and manage Functional Design Documents (FDDs) and perform functional configuration changes using PeopleSoft delivered features such as Page and Field Configurator, Drop Zones, Event Mapping, and Page Composer. - Apply technical skills in Application Designer, Integration Broker, SQR, SQL, and BI Publisher to support functional responsibilities and resolve integration-level issues involving APIs, imports/exports, and middleware. - Manage tools and environment components including PUM, Change Assistant, Fluid UI, Elasticsearch, lifecycle management, selective adoption, and data migration. - Oversee and coordinate the Fiscal Year-End process at a statewide level, including cyclic processes such as calendar year-end, 1095-C creation and distribution, legislative changes, federal mandates, and third-party integrations. - Ensure CAPPS compliance with the Family Medical Leave Act (FMLA), WCAG 2.1 accessibility standards, ITIL principles, and applicable State of Texas HR policies and federal labor laws. - Participate in Major Incident Management (MIM) for P1 and P2 incidents, Disaster Recovery and Upgrade Testing activities, and annual SOC-1 attestation audits. - Maintain incident management records in systems such as ServiceNow and BOSSDesk, gather and present data in support of audits and open records requests, and prepare and deliver executive-level presentations including at CAPPS User Groups and the CAPPS Steering Committee. - Provide structured cross-training and guidance to junior CAPPS Service Desk analysts and deliver training and support to agency personnel in accordance with established organizational requirements. Qualifications - 15 years of extensive knowledge and understanding of State of Texas applicable policies. - 15 years of extensive knowledge of federal labor laws. - 15 years of extensive technical experience with Application Designer, Integration Broker, SQR, SQL, BI Publisher, SAP Business Objects, and related tools to support functional responsibilities. - 12 years of extensive knowledge and experience performing system configuration changes. - 12 years of extensive knowledge supporting and providing oversight of batch jobs, including Run My Jobs (RMJ). - 12 years of extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance. - 10 years of extensive Texas public sector experience directly working for or supporting a large network of 30 or more Texas state government agencies. - 10 years of extensive experience creating and managing a strategic roadmap through strong planning skills, functional insight, and effective cross-functional communication. - 10 years of extensive experience supporting the CAPPS HR/PY tower in PeopleSoft HCM version 9.2. - 10 years of extensive familiarity with support tools such as PUM, Fluid UI, and Elasticsearch. - 10 years of experience performing functional project management activities in support of CPA's CAPPS program. - 10 years of experience planning and coordinating the Fiscal Year-End process at a statewide level. - 10 years of experience providing Tier 2 Service Desk support for a large network of 30 or more agencies with a Managed Services vendor providing Tier 3. - 10 years of experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process. - 10 years of experience participating in Disaster Recovery exercises. - 10 years of experience preparing and presenting executive-level presentations. - 10 years of experience gathering and presenting applicable data in support of audits and open records requests. - 10 years of experience interpreting contractual language and integrating it into daily workflows while holding vendors accountable to contractual requirements. - 10 years of CPA experience performing SQL actions required to keep CAPPS and SPRS systems synchronized. - 8 years of subject matter expertise configuring and coding to maintain compliance with the Family Medical Leave Act (FMLA). - 8 years of extensive knowledge and experience managing the Approval Workflow Engine (AWE). - 8 years of experience preparing WCAG 2.1-compliant materials for distribution. - 3 years of knowledge of ITIL principles and practices for IT service management (ITSM) and IT asset management (ITAM). Requirements - The candidate must complete a minimum of 10 hours of professional training annually in a relevant area of expertise, conducted on personal time and at the candidate's expense. - The candidate's remote working location must be within the continental United States at all times, with the city and state of the primary remote working location reported annually to the CPA Contract Manager. - The candidate may be required to work outside normal business hours, including evenings, weekends, and holidays, as requested and with pre-approval from CPA. Work Location and Schedule - Location: Texas Comptroller of Public Accounts, LBJ State Office Building, 111 E. 17th Street, Austin, Texas 78711. - Schedule: Monday through Friday, 8:00 AM to 5:00 PM CT, excluding State holidays; after-hours, weekend, and holiday work may be required as requested and pre-approved. - Work Arrangement: Telework (remote work must be performed within the continental United States).