ABBYY

• Partner with product managers and key stakeholders to define and execute the strategic roadmap for AI-powered products and features, aligning with company objectives and customer needs • Prioritize investments and initiatives that drive business growth and innovation • Lead market analysis, customer research, and competitive assessments to identify opportunities for AI integration and differentiation • Stay informed on emerging AI technologies to inform product direction • Collaborate with engineering, design, data science, and cross-functional teams to design, develop, and launch AI-driven solutions • Own product requirements including user stories, technical specifications, success metrics, and go-to-market strategies • Own and evolve core AI/ML services leveraged across multiple product lines • Ensure seamless integration of AI capabilities into enterprise workflows • Evangelize AI initiatives both internally and externally, clearly articulating value, risks, and opportunities • Educate stakeholders and leadership on AI strategy and business impact • Leverage experimentation, analytics, and customer insights to continuously improve product performance • Define and track key metrics such as model accuracy, inference latency, and infrastructure cost optimization • Operate with a strong focus on measurable outcomes, iteration, and impact

• Manage and optimize HiBob, Greenhouse, and related tools • Ensure data integrity, security, and system performance • Drive adoption and continuous improvement • Design scalable workflows across hiring, onboarding, employee changes, and offboarding • Automate processes using Power Automate and native tools to reduce manual work • Own integrations across HR, Finance, and IT systems (e.g., payroll, NetSuite) • Build Power BI dashboards for workforce insights • Track key metrics (hiring, headcount, attrition, performance) • Translate business needs into scalable system solutions • Establish global standards while supporting local flexibility

• Lead preparation and delivery of the annual compensation cycle, including merit, promotion, market adjustments, and performance bonus administration. • Oversee global market benchmarking using compensation surveys (e.g., Radford, Mercer, Culpepper) and recommend adjustments to salary ranges and job architecture. • Partner with Talent Acquisition to set salary range positions, advise on offer strategies, and ensure internal equity. • Own and maintain global salary structures, ensuring alignment with market data, internal equity, and regulatory requirements. • Develop compensation dashboards, insights, and executive-ready recommendations. • Manage governance and compliance for all global compensation practices. • Oversee evaluation, design, and delivery of ABBYY’s global benefits programs, including health, retirement, statutory benefits, wellness, and region-specific offerings. • Lead market assessments to ensure competitiveness, cost-effectiveness, and alignment with global principles. • Manage renewals, broking activities, and open enrollment processes. • Develop employee-facing benefits materials (benefits guides, FAQs, communication plans) in partnership with Internal Comms. • Drive standardization and harmonization where appropriate, while respecting local statutory requirements. • Own all global compensation and benefits data within HR systems and reporting tools. • Build and maintain regular and ad hoc C&B reporting covering cost, utilization, distribution, and program effectiveness. • Identify data gaps and drive improvements to processes, tools, and controls. • Support internal and SOX audit activity through accurate documentation and compliance with governance frameworks. • Uphold global data privacy requirements, including GDPR and local regulations. • Partner with People Operations to ensure accurate and timely execution of compensation and benefits transactions. • Collaborate with Payroll and Finance on costing, payments, and budgeting for compensation and benefits programs. • Manage relationships with global and regional vendors, ensuring SLA adherence and service quality. • Act as a subject matter expert for Engagement Partners and managers, providing guidance aligned with global Total Rewards frameworks. • Support clear, effective Total Rewards communication strategies across the organization.

• Own and optimize all internal channels (intranet, email, MS Teams, newsletters, videoconferencing, etc.) to ensure clarity, consistency, and engagement • Partner with leadership to craft messages, town halls, newsletters, and company-wide announcements • Partner with HR to drive strategic messaging across the employee lifecycle (onboarding, performance, development, offboarding) • Partner with the business to support organizational transformation and culture initiatives with clear, empathetic communication • Monitor internal sentiment and address misinformation or concerns proactively • Partner with the business to create programs that foster belonging, recognition, and retention (e.g., awards, milestone celebrations) • Partner with leadership, HR and Admin functions to plan global and team meetings, summits, and corporate events (virtual/in-person) • Define, refine, and globally promote ABBYY's Employer Value Proposition (EVP) to differentiate us in the talent market • Monitor and enhance ABBYY's employer reputation across platforms (Glassdoor, Indeed, social media), addressing feedback and implementing improvement strategies • Partner with Marketing to optimize ABBYY's careers website, LinkedIn, Glassdoor, Instagram and other platforms to attract top talent • Develop targeted campaigns (digital, events, PR) to engage passive and active candidates • Organize and attend job fairs, industry conferences, and virtual hiring events • Partner with Marketing/PR to showcase ABBYY's workplace culture through media, awards (e.g., Great Place to Work), and employee advocacy • Work closely with Talent Acquisition to provide branding assets, messaging, and training to recruiters

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK. Job Purpose The Manager of Internal Communications is responsible for shaping ABBYY’s employer brand, fostering employee engagement, and driving a cohesive internal communications strategy. This role ensures that ABBYY’s culture, values, and EVP (Employer Value Proposition) are effectively communicated both internally and externally. As a strategic partner to leadership, this individual will advise executives on communication best practices, employer branding initiatives, and workforce engagement strategies. The ideal candidate will act as a bridge between HR, Communications, Marketing, and Talent Acquisition. Key Responsibilities: Internal Communications & Employee Engagement - Internal Communications Ecosystem: Own and optimize all internal channels (intranet, email, MS Teams, newsletters, videoconferencing, etc.) to ensure clarity, consistency, and engagement - CEO & Executive Communications: Partner with leadership to craft messages, town halls, newsletters, and company-wide announcements - HR Communications: Partner with HR to drive strategic messaging across the employee lifecycle (onboarding, performance, development, offboarding) - Change Management: Partner with the business to support organizational transformation and culture initiatives with clear, empathetic communication - Reputation Management: Monitor internal sentiment and address misinformation or concerns proactively - Employee Experience: Partner with the business to create programs that foster belonging, recognition, and retention (e.g., awards, milestone celebrations) - Internal Events: Partner with leadership, HR and Admin functions to plan global and team meetings, summits, and corporate events (virtual/in-person) Employer Branding & Talent Attraction - EVP Development & Activation: Define, refine, and globally promote ABBYY's Employer Value Proposition (EVP) to differentiate us in the talent market - Reputation Management: Monitor and enhance ABBYY's employer reputation across platforms (Glassdoor, Indeed, social media), addressing feedback and implementing improvement strategies - Careers Site & Social Media: Partner with Marketing to optimize ABBYY's careers website, LinkedIn, Glassdoor, Instagram and other platforms to attract top talent - Recruitment Marketing: Develop targeted campaigns (digital, events, PR) to engage passive and active candidates - Recruitment Events: Partner with the business to organize and attend job fairs, industry conferences, and virtual hiring events - HR-Led PR Initiatives: Partner with Marketing/PR to showcase ABBYY's workplace culture through media, awards (e.g., Great Place to Work), and employee advocacy - TA Enablement: Work closely with Talent Acquisition to provide branding assets, messaging, and training to recruiters Qualifications & Skills - Experience: 5+ years in employer branding, internal communications, or HR marketing, preferably in tech/SaaS - Strategic & Creative: Ability to translate business goals into compelling narratives for employees and candidates - Stakeholder Leadership: Proven success partnering with C-suite, HR, Marketing, and Talent Acquisition - Digital & Analytical: Expertise in employer branding platforms (e.g., LinkedIn Recruiter, Glassdoor), CMS tools, and data-driven decision-making - Technical Proficiency: Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) for data analysis, reporting, and presentations - Cross-Functional Collaboration: Ability to work effectively with distributed teams in a fast-paced, global environment - Adaptability & Flexibility: Comfortable navigating ambiguity and evolving priorities - Language: High proficiency in English (written and spoken) is required - Education: Bachelor's degree in Communications, HR, Marketing, or related field preferred but not required (or experience in lieu of degree) Salary Range The anticipated base salary range for this position is between $113,000 and $135,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Here are some of our local benefits: - Comprehensive Medical, Dental, and Vision Insurance - 100% Employer-Paid Medical Plan (Employee-Only Option) - 401(k) with up to 4% Employer Match - Three Weeks Paid Time Off (Increases with Tenure) - 13 Paid Holidays Annually, Plus Floating Days - Gym Membership Subsidy - Health Savings Account (HSA) and Flexible Spending Account (FSA) Options - Employee Assistance Program (EAP) - Pet Insurance - College Savings Plan - Travel Assistance Join ABBYY, and you will: Love how you work - We provide remote and hybrid working options to fit all lifestyles. - We use flexible hours across most of our teams to allow you to find your own definition of balance. - Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about. - To ensure your family is cared for, we offer paid parental leave in all our locations. Love whom you work with - We are a global team of 600+ colleagues, spread across 15 countries on four continents. - With colleagues representing 30+ nationalities, our workforce reflects the world. - Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents. - We are guided by the values of respect, transparency, and simplicity. - "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments. Love what you work on - We are a company with more than 35 years of experience in the technology market; - Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK; - We have modernized the capture market by creating the first low-code/no-code IDP platform. - Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process; - Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others. ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.

• Act as a thought partner to functional leaders and team managers; align people strategy to business priorities and operating model. • Lead quarterly people reviews on organizational health, capability, risks, and priorities. • Coach managers on performance, feedback, development, difficult conversations, conflict resolution, and change readiness. • Design and deliver bi-monthly manager enablement (toolkits, playbooks, rituals). • Own the performance cycle (goal setting, calibration, PIPs) and talent processes (succession, HiPo identification, development plans). • Partner on workforce planning (skills, capacity, org structure, spans/layers) and compensation/levelling inputs with Talent/People Ops/Finance. • Run engagement rhythms (surveys, pulses, listening loops, onboarding experience, team effectiveness sessions) with leader-owned action plans. • Improve clarity and ways of working (operating principles, RACI/decision frameworks, role clarity). • Serve as an escalation point for employee issues; manage employer cases (investigations, corrective actions, PIPs) in partnership with Legal as needed. • Interpret and apply People policies consistently; ensure compliance with regional labor laws via People Ops/Legal. • Manage offboarding (voluntary/involuntary) end-to-end, ensuring respectful, compliant processes and actionable exit insights. • Analyze engagement, performance, and workforce data; spot trends, risks, and opportunities; benchmark where relevant. • Build simple, usable dashboards and concise leadership reports in collaboration with People Ops. • Support org/team level change: stakeholder mapping, leader readiness, comms planning, risk assessment, and post change reinforcement. • Partner with Internal Comms on clear, audience-appropriate messaging and leader toolkits. • Champion ABBYY’s values; foster an inclusive, high-performance environment. • Co-design and continuously improve scalable frameworks, policies, and tools across the People lifecycle with People Ops/L&D/Comms.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK. The Engagement Partner at ABBYY is a hands-on advisor and trusted partner to people managers, responsible for owning and executing core talent and performance processes while creating the conditions for employees to do their best work, wherever they are. In this role, you will strengthen organizational health, clarity, and performance by partnering closely with leaders to shape a consistent, inclusive, and scalable employee experience that supports ABBYY’s strategy. This role works in close partnership with Sales and Revenue leadership, supporting fast-paced, quota-carrying organizations by aligning people strategy with go-to-market priorities, growth targets, and evolving team structures. You will lead key people processes end-to-end while building manager capability, driving engagement rhythms, and enabling data-informed decision-making that improves both employee experience and business outcomes. This role anticipates workforce needs, supports organizational design, and manages sensitive People matters with sound judgment, helping leaders build high-performing, connected teams. Success is measured through improvements in engagement, team effectiveness, talent readiness, and leadership capability, delivered through seamless cross-functional collaboration with People Operations, Talent, Learning & Development, Internal Communications, and Legal. Key Role & Responsibilities - Workforce Business Partnering: - Act as a thought partner to functional leaders and team managers; align people strategy to business priorities and operating model. - Lead quarterly people reviews on organizational health, capability, risks, and priorities. - Manager Capability & Coaching: - Coach managers on performance, feedback, development, difficult conversations, conflict resolution, and change readiness. - Design and deliver bi-monthly manager enablement (toolkits, playbooks, rituals). - Performance, Talent & Workforce Planning: - Own the performance cycle (goal setting, calibration, PIPs) and talent processes (succession, HiPo identification, development plans). - Partner on workforce planning (skills, capacity, org structure, spans/layers) and compensation/levelling inputs with Talent/People Ops/Finance. - Engagement & Employee Experience: - Run engagement rhythms (surveys, pulses, listening loops, onboarding experience, team effectiveness sessions) with leader-owned action plans. - Improve clarity and ways of working (operating principles, RACI/decision frameworks, role clarity). - Employee Relations & Policy Governance: - Serve as an escalation point for employee issues; manage employer cases (investigations, corrective actions, PIPs) in partnership with Legal as needed. - Interpret and apply People policies consistently; ensure compliance with regional labor laws via People Ops/Legal. - Manage offboarding (voluntary/involuntary) end-to-end, ensuring respectful, compliant processes and actionable exit insights. - Data, Insight & Decision Support: - Analyze engagement, performance, and workforce data; spot trends, risks, and opportunities; benchmark where relevant. - Build simple, usable dashboards and concise leadership reports in collaboration with People Ops. - Change, Communication & Culture: - Support org/team level change: stakeholder mapping, leader readiness, comms planning, risk assessment, and post change reinforcement. - Partner with Internal Comms on clear, audience-appropriate messaging and leader toolkits. - Champion ABBYY’s values; foster an inclusive, high-performance environment. - Frameworks, Processes & Continuous Improvement: - Co-design and continuously improve scalable frameworks, policies, and tools across the People lifecycle with People Ops/L&D/Comms. Qualifications - Bachelor’s degree in HR, Organizational Development, Psychology, Communications, Business, or related field (or equivalent experience). - 7+ years progressive experience as an Engagement Partner, People Partner/HRBP or in closely related roles in a fast-paced global environment (SaaS/tech scaleup a plus). - Demonstrated ownership of performance management, talent/succession, workforce planning, and employer casework with Legal partnership. - Proven capability building and program scaling (manager enablement, engagement frameworks) across regions. Capabilities - Strong judgment, discretion, and risk management in complex/sensitive matters. - Influences without authority; credible advisor to senior leaders. - Skilled coach and facilitator; outcome focused. - Data informed decision-making and succinct storytelling through insights/dashboards. - Clear, confident communication tailored to diverse audiences and cultures. - Practical knowledge of employment law principles and regional nuances; collaborates closely with People Ops/Legal for compliance. - Balances employee advocacy with business outcomes. Travel Requirements - Expected percentage of travel: 15% to 20% for workshops, leader forums, onboarding/enablement events and key stakeholder engagements. Salary Range The anticipated base salary range for this position is between $119,000 and $142,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Benefits - Three weeks PTO - 15 Paid Holidays - Floating Holidays - Volunteer Time Off - Gym Membership Subsidy - Medical and Dental Insurance - Pet Insurance - Employee Assistance Program - College Savings Plan - Travel assistance - 401(k) with up to 4% employer match Company Description ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.

• Own and exceed retention (GRR) and expansion (New ARR) targets across your SMB portfolio • Lead renewal and expansion cycles with a structured, value-based approach, applying MEDDPICC or other qualification frameworks where appropriate • Navigate pricing and negotiation dynamics to protect revenue and accelerate growth • Maintain forecasting accuracy and clear pipeline visibility in Salesforce • Manage a high-volume book of business while prioritizing accounts with the greatest growth potential • Build multi-threaded relationships across business and executive stakeholders on strategic accounts • Act as a trusted advisor by aligning ABBYY solutions to measurable operational outcomes • Conduct business reviews that highlight value realization and identify targeted expansion opportunities • Identify churn risk early and proactively engage customers to mitigate it • Identify and qualify upsell and cross-sell opportunities based on usage data, adoption trends, and customer goals • Drive scalable expansion motions while focusing strategic efforts on accounts with the highest growth potential • Collaborate with Technical Success, Product, and Services teams to support execution and adoption • Apply structured deal qualification to improve expansion velocity and win rates • Maintain high CRM hygiene across activity, contacts, opportunities, and forecasting • Deliver reliable weekly and quarterly forecasts with disciplined pipeline management • Leverage data and reporting to guide account prioritization and focus

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re hiring a Senior Account Manager (SMB) to own retention and expansion across a portfolio of small- to medium-sized business customers. You will drive measurable revenue outcomes through strategic account planning, disciplined execution, and consultative engagement. This role balances high-volume execution with selective strategic focus — identifying high-potential accounts, engaging executive stakeholders where needed, and aligning ABBYY solutions to customers’ business objectives. What You’ll Do - Commercial & Revenue Leadership - Own and exceed retention (GRR) and expansion (New ARR) targets across your SMB portfolio - Lead renewal and expansion cycles with a structured, value-based approach, applying MEDDPICC or other qualification frameworks where appropriate - Navigate pricing and negotiation dynamics to protect revenue and accelerate growth - Maintain forecasting accuracy and clear pipeline visibility in Salesforce - Manage a high-volume book of business while prioritizing accounts with the greatest growth potential - Strategic Customer Engagement - Build multi-threaded relationships across business and executive stakeholders on strategic accounts - Act as a trusted advisor by aligning ABBYY solutions to measurable operational outcomes - Conduct business reviews that highlight value realization and identify targeted expansion opportunities - Identify churn risk early and proactively engage customers to mitigate it - Growth & Expansion Strategy - Identify and qualify upsell and cross-sell opportunities based on usage data, adoption trends, and customer goals - Drive scalable expansion motions while focusing strategic efforts on accounts with the highest growth potential - Collaborate with Technical Success, Product, and Services teams to support execution and adoption - Apply structured deal qualification to improve expansion velocity and win rates - Operational Discipline - Maintain high CRM hygiene across activity, contacts, opportunities, and forecasting - Deliver reliable weekly and quarterly forecasts with disciplined pipeline management - Leverage data and reporting to guide account prioritization and focus Qualifications - 5+ years of SaaS account management or quota-carrying sales experience with retention and expansion responsibility - Proven success managing a high-volume SMB portfolio while delivering consistent commercial outcomes - Experience with structured deal qualification (MEDDPICC or other frameworks) in renewal and expansion cycles - Strong strategic account planning and executive communication skills - Demonstrated proficiency with Salesforce and disciplined forecast execution - Self-motivated, accountable, and comfortable operating with autonomy Requirements - Experience with Intelligent Document Processing (IDP), automation, AI/ML, RPA, or related technologies - Experience identifying strategic SMB accounts for targeted growth - Ability to translate technical capabilities into clear business value for non-technical stakeholders - Experience mentoring peers and contributing to internal best practices Benefits - Three weeks paid time off plus 15 paid holidays and floating holidays - Gym membership subsidy - Medical and dental insurance - Pet insurance - Employee Assistance Program - College Savings Plan - Travel assistance - 401(k) with up to 4% employer match

• End-to-End Development: Own the design, development, testing, deployment, and support of features and services from concept to delivery • Quality Ownership: Ensure high code quality, performance, and maintainability by following best practices and conducting thorough code reviews, automated testing, and performance monitoring • Collaboration: Work closely with cross-functional teams, including product managers, designers, and fellow engineers, to define and deliver features that meet both business and technical objectives • Continuous Improvement: Proactively identify areas for improvement within the codebase, infrastructure, and development process. Drive solutions that increase team efficiency and code quality • System Reliability: Monitor the health and performance of services, and ensure timely resolution of issues and bugs • Technical Innovation: Stay current with new technologies and trends to ensure the systems you build are modern, scalable, and aligned with industry best practices