A5

• Lead the implementation of Salesforce Revenue Cloud (RCA) providing both oversight and hands-on contributions to the design, development, and integration. • Serve as a trusted advisor to the customer, driving conversations to understand their business processes, prioritize information needs, and translate business requirements into system solutions. • Collaborate with internal team members to design a solution that meets requirements. • Act as liaison between customer and technical teams to communicate requirements for solution design, development, testing, and implementation. • Configure Salesforce Billing, Revenue, and Add-On products to meet approved designs. • Work with development team to perform testing of end-to-end solutions. • Make recommendations to improve efficiency through development and adoption of best practices and standardized procedures. • Provide technical leadership to teams, ensuring quality, scalability, and compliance. • Create training materials and conduct end-user training. • Assist with project management, planning, and coordination of project activities.

• Oversee and take responsibility for the successful completion and timeliness of Salesforce projects within a set budget and schedule. • Work with internal stakeholders to transition clients from Business Development to Delivery. • Produce a detailed delivery schedule by facilitating the team to plan out more detailed design and development cycles; • Schedule regular touchpoints with team and client that is right for the project. • Tailor your communication style or method depending on the situation and recipient. • Prepare reports for clients and internal management regarding the status of projects and address issues/concerns when appropriate. • Own and execute the project according to A5 Methodology with mindfulness of the SOW’s contractual obligation. • Maintain project budget by setting expectations with team and client on budget availability. • Proactively identify roadblocks and risks, and take the initiative to facilitate solutions.

• Lead integration and data migration design, field mapping, desired objectives, and requirements discussions • Establish data migration processes including setup and management of database architecture for data migration • Lead the development of business requirements, specifications, integration flows, data migration strategy & and testing • Organize, lead, and document data migration sessions • Act as liaison between technical teams and client stakeholders to communicate requirements • Assist with configuration and designing of integration solutions on Salesforce • Assist with project management, planning, and coordination of project activities

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals. • Participate in design phases for medium to large projects and programs, identifying, tracking, and resolving technical issues. • Design and deliver small to medium tasks, working individually or as a team. • Work with Product Owner and Solution Architect to understand and determine the best mix of development and technical solutions to meet business requirements and project objectives. • Participate in all aspects of implementation, planning, and coordinating activities. • Recommend system solutions by comparing advantages and disadvantages of different approaches. • Provide technical support and monitoring, maintain software and infrastructure in production, create and maintain documentation related to important support processes, and provide support for production issues. • Effectively communicate and build rapport with team members, stakeholders, and business partners using a variety of techniques and collaboration from initiation to close. • Resolve conflict/issues of medium complexity and escalate to others when appropriate. • Produce and communicate appropriate level of status to senior management. • Take responsibility for the software deployment pipeline for automating the continuous deployment of code and following DevOps practice. • Participate in code reviews to provide and gain constructive feedback on code.