12Go

- Supply Growth & Strategy – Identify and pursue new partnership opportunities, expanding our supply network across key markets and increasing volume with existing partners. - End-to-End Ownership – Lead all stages of the partner lifecycle, including outreach, negotiation, onboarding, and ongoing relationship management. - Commercial & Contractual Execution – Drive pricing and terms discussions, manage contract execution, and support operational setup. - Market Analysis – Monitor industry trends, competitor activity, and local dynamics to inform business strategy and drive informed decisions. - Performance Monitoring – Track and analyze partner metrics such as availability, rates, and coverage to ensure strong market representation and performance. - Cross-Team Collaboration – Work closely with internal teams (Operations, Content, Finance, Marketing, Product) to ensure seamless execution and aligned go-to-market strategies.

Role Description We are seeking a results-driven Business Development Manager to lead Travelier’s supply growth strategy across a defined region or operator portfolio. In this high-impact role, you’ll be responsible for driving revenue, optimizing performance, and building lasting partnerships that position Travelier as a leader in ground transportation. You’ll manage the full business development cycle—from market research and lead generation to contract negotiations and ongoing partner optimization—while collaborating cross-functionally to ensure supplier success. - Supply Growth & Strategy: Identify and pursue new partnership opportunities, expanding our supply network across key markets and increasing volume with existing partners. - End-to-End Ownership: Lead all stages of the partner lifecycle, including outreach, negotiation, onboarding, and ongoing relationship management. - Commercial & Contractual Execution: Drive pricing and terms discussions, manage contract execution, and support operational setup. - Market Analysis: Monitor industry trends, competitor activity, and local dynamics to inform business strategy and drive informed decisions. - Performance Monitoring: Track and analyze partner metrics such as availability, rates, and coverage to ensure strong market representation and performance. - Cross-Team Collaboration: Work closely with internal teams (Operations, Content, Finance, Marketing, Product) to ensure seamless execution and aligned go-to-market strategies. Qualifications - 3+ years of experience in business development, partnerships, or sales (preferably in travel tech, OTAs, or e-commerce) - Native or professional proficiency in Visayan (Cebuano/Bisaya) is mandatory - Strong commercial acumen and negotiation skills - Proven ability to grow and maintain long-term partner relationships - Data-driven with excellent analytical and strategic thinking skills - Proactive, self-starter with the ability to work independently - Full professional English proficiency; additional languages are an advantage - Willingness to travel when needed to develop relationships and explore new opportunities - Familiarity with the travel industry and/or ground transportation ecosystem is a plus Benefits - Engaging work on a product that enables millions of travelers to book their trips daily - Fully remote working - Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms) - Internal growth and internal mobility opportunities - Competitive annual leave, sick leave, and public holidays - Annual company offsite in Thailand

• Supplier Relationship Management – Act as the main operational contact for suppliers, providing ongoing support and maintaining open communication channels. • Operational Execution & Maintenance – Manage day-to-day updates to supplier contracts, routes, and systems, including enabling/disabling services as needed. • Issue Resolution & Escalation – Own the resolution of technical or operational challenges; collaborate with internal teams to troubleshoot and resolve backend or system issues. • SLA & Booking Monitoring – Track booking statuses and system-generated processes to ensure full SLA compliance and timely service delivery. • Manual Adjustments & Reconciliations – Handle manual updates to bookings, correct inventory discrepancies, and ensure financial accuracy in coordination with our finance team. • Content & Workflow Management – Support suppliers in maintaining accurate and appealing content (descriptions, images, rates), and ensure internal SOPs and workflows remain updated and aligned with process changes. • Availability & Pricing Optimization – Collaborate with suppliers to keep availability and pricing up to date and competitive. • Support Integration – Respond to inquiries from internal teams (e.g., Customer Support via Zendesk or Slack), particularly when coordination with suppliers is required.

We are looking for a detail-oriented and proactive Supply Operations Specialist to join our team. In this role, you will serve as the primary point of contact for operators and suppliers after deals are signed, ensuring seamless day-to-day operations, updates, and coordination. You will collaborate closely with the Supply Business Development team, as well as cross-functional teams including Customer Support, Product, and Finance, to deliver a smooth and reliable supplier experience. Your work will be essential to maintaining strong supplier relationships, ensuring operational excellence, and quickly resolving any issues that arise – all while optimizing content, pricing, and availability across our platform. Responsibilities - Supplier Relationship Management – Act as the main operational contact for suppliers, providing ongoing support and maintaining open communication channels. - Operational Execution & Maintenance – Manage day-to-day updates to supplier contracts, routes, and systems, including enabling/disabling services as needed. - Issue Resolution & Escalation – Own the resolution of technical or operational challenges; collaborate with internal teams to troubleshoot and resolve backend or system issues. - SLA & Booking Monitoring – Track booking statuses and system-generated processes to ensure full SLA compliance and timely service delivery. - Manual Adjustments & Reconciliations – Handle manual updates to bookings, correct inventory discrepancies, and ensure financial accuracy in coordination with our finance team. - Content & Workflow Management – Support suppliers in maintaining accurate and appealing content (descriptions, images, rates), and ensure internal SOPs and workflows remain updated and aligned with process changes. - Availability & Pricing Optimization – Collaborate with suppliers to keep availability and pricing up to date and competitive. Support Integration – Respond to inquiries from internal teams (e.g., Customer Support via Zendesk or Slack), particularly when coordination with suppliers is required.

We are looking for a detail-oriented and proactive Supply Operations Specialist to join our team. In this role, you will serve as the primary point of contact for operators and suppliers after deals are signed, ensuring seamless day-to-day operations, updates, and coordination. You will collaborate closely with the Supply Business Development team, as well as cross-functional teams including Customer Support, Product, and Finance, to deliver a smooth and reliable supplier experience. Your work will be essential to maintaining strong supplier relationships, ensuring operational excellence, and quickly resolving any issues that arise – all while optimizing content, pricing, and availability across our platform. Responsibilities - Supplier Relationship Management – Act as the main operational contact for suppliers, providing ongoing support and maintaining open communication channels. - Operational Execution & Maintenance – Manage day-to-day updates to supplier contracts, routes, and systems, including enabling/disabling services as needed. - Issue Resolution & Escalation – Own the resolution of technical or operational challenges; collaborate with internal teams to troubleshoot and resolve backend or system issues. - SLA & Booking Monitoring – Track booking statuses and system-generated processes to ensure full SLA compliance and timely service delivery. - Manual Adjustments & Reconciliations – Handle manual updates to bookings, correct inventory discrepancies, and ensure financial accuracy in coordination with our finance team. - Content & Workflow Management – Support suppliers in maintaining accurate and appealing content (descriptions, images, rates), and ensure internal SOPs and workflows remain updated and aligned with process changes. - Availability & Pricing Optimization – Collaborate with suppliers to keep availability and pricing up to date and competitive. Support Integration – Respond to inquiries from internal teams (e.g., Customer Support via Zendesk or Slack), particularly when coordination with suppliers is required.

We are looking for a detail-oriented and proactive Supply Operations Specialist to join our team. In this role, you will serve as the primary point of contact for operators and suppliers after deals are signed, ensuring seamless day-to-day operations, updates, and coordination. You will collaborate closely with the Supply Business Development team, as well as cross-functional teams including Customer Support, Product, and Finance, to deliver a smooth and reliable supplier experience. Your work will be essential to maintaining strong supplier relationships, ensuring operational excellence, and quickly resolving any issues that arise – all while optimizing content, pricing, and availability across our platform. Responsibilities - Supplier Relationship Management – Act as the main operational contact for suppliers, providing ongoing support and maintaining open communication channels. - Operational Execution & Maintenance – Manage day-to-day updates to supplier contracts, routes, and systems, including enabling/disabling services as needed. - Issue Resolution & Escalation – Own the resolution of technical or operational challenges; collaborate with internal teams to troubleshoot and resolve backend or system issues. - SLA & Booking Monitoring – Track booking statuses and system-generated processes to ensure full SLA compliance and timely service delivery. - Manual Adjustments & Reconciliations – Handle manual updates to bookings, correct inventory discrepancies, and ensure financial accuracy in coordination with our finance team. - Content & Workflow Management – Support suppliers in maintaining accurate and appealing content (descriptions, images, rates), and ensure internal SOPs and workflows remain updated and aligned with process changes. - Availability & Pricing Optimization – Collaborate with suppliers to keep availability and pricing up to date and competitive. Support Integration – Respond to inquiries from internal teams (e.g., Customer Support via Zendesk or Slack), particularly when coordination with suppliers is required.

Role Description Are you prepared to join the Product team at 12Go and help us build the leading online travel platform, providing seamless booking experiences for travelers worldwide? What is Product Team at 12Go? - Data-driven and curious: Thrive on insights, ask tough questions, and let data guide to the best solutions. - Collaboration at our core: Best ideas come from working together, valuing every voice on the team. - Customer-first mindset: Everything built starts with understanding and improving the customer experience. - Experimentation enthusiasts: Love testing, learning, and iterating quickly to push boundaries. - Fun and dynamic: Serious about results but bring energy and humor to everything we do. - Always evolving: Focused on growth, innovation, and continuous improvement. Join us in crafting this exciting journey, where your contribution will be key to our success! Responsibilities - Define product vision & strategy: Understand customer needs, market trends, and business goals to set clear product direction. - Identify and own big pricing & revenue bets: Lead org-wide initiatives that reshape how we monetize the platform. - Own the pricing, promotion and revenue product roadmap: Prioritize features, enhancements, and technical improvements based on impact, effort, and alignment with company strategy. - Develop and implement pricing strategies that enhance profitability. - Lead cross-functional collaboration: Work closely with engineering, design, marketing, operations, and data teams to deliver high-quality products on time. - Drive execution: Translate product ideas into clear requirements and user stories, and manage delivery through agile development cycles. - Assist in creating promotional campaigns, and conducting pricing optimization and cost-benefit analysis. - Measure success: Define KPIs, track performance, and iterate on the product based on quantitative data and qualitative feedback. - Customer obsession: Advocate for users by conducting user research, usability testing, and feedback analysis to ensure the best customer experience. - Stakeholder management: Communicate product plans, progress, and performance to leadership and key stakeholders. - Collaborate with product, marketing, and finance teams on pricing decisions. - Champion experimentation and A/B testing as a driver of growth and decision-making. Qualifications - Advanced level of English. - Proven experience (3+ years) as a Product Manager or Senior Product Manager. - Strong background in pricing, promotion and/or revenue management. - Pricing Expertise: Designed successful pricing strategies for other products and can show results. - Ability to define and deliver strategic roadmaps with measurable business impact. - Solid analytical skills; confident working with SQL or similar tools to deep dive into data. - Self-organized, with strong prioritization and time management. - Excellent problem-solving, communication, and collaboration skills. Nice to Have - Experience in OTA / e-commerce platforms. - Exposure to international markets or localization. Benefits - Engaging work on a product that enables millions of travelers to book their trips daily. - Full-time remote working - 5 days a week, 8 hours per day. - Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms). - Internal growth and internal mobility opportunities. - Competitive annual leave, sick leave, and public holidays. - Annual company offsite in Thailand. - High-growth start-up international environment. What should I do to dive into 12Go company culture? Apply! Update your CV and get ready to experience the best interview flow with our top talents.

Role Description We are looking for a Marketing Designer at the junior+/middle level to join the 12Go marketing team. We need someone who can create clear, polished, and visually strong marketing design, quickly adapt materials to different formats, and work confidently within brand guidelines. This role combines both creative and practical work: - Create social media visuals in line with brand guidelines and marketing campaigns. - Adapt designs for partner platforms and collaborations without losing clarity, brand consistency, or the core promotional message. - Develop creative assets for promotional campaigns: static banners, promo visuals, key messages, and their adaptations. - Create videos for promotional campaigns and social media. - Prepare presentations and decks for internal company departments. - Prepare design files for email templates intended for дальнейшей HTML сборки — including structure, block states, adaptability, and clean delivery for implementation. - Maintain order in source files, exports, and handoff files: clear naming, logical layer structure, correct dimensions, and well-prepared states. Qualifications - Confident skills in Adobe Photoshop and Adobe Illustrator. Figma. - Strong foundation in composition, typography, image handling, and adapting designs across formats. - Experience in marketing / digital design at junior+ or middle level. - Ability to work within brand guidelines and maintain quality across multiple adaptations. - Ability to receive feedback quickly and apply revisions without losing the logic of the layout. - A practical working level of HTML/CSS and a clear understanding of how to prepare design for email template production: structure layouts properly, think through responsive behavior, define block states, and hand materials over safely for HTML implementation. - Experience using AI tools in design: understanding how to use them for idea generation, speeding up routine tasks, preparing references, generating variations, or improving workflows without losing quality or critical thinking. Requirements - Nice to Have: After Effects or another relevant tool for motion/video work. - Experience with promo video and social video production. - Experience with performance creatives, app/store visuals, and A/B test creatives. - Experience in travel, marketplace, e-commerce, or similar digital products. Personal Qualities - Strong attention to detail. - Ability to work with deadlines and handle several parallel tasks. - Calm and constructive attitude toward revisions and teamwork. - Ability to get into a task quickly and bring it to a finished state. - Strong visual thinking and a good sense of balance between creativity and practicality. Benefits - Engaging work on a product that enables millions of travelers to book their trips daily. - Full-time remote working - 5 days week, 8 hours per day. - Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms). - Internal growth and internal mobility opportunities. - Competitive annual leave, sick leave, and public holidays. - Annual company offsite in Thailand.

Role Description Are you prepared to join the Product team at 12Go and help us build the leading online travel platform, providing seamless booking experiences for travelers worldwide? What is Product Team at 12Go? - Data-driven and curious: We thrive on insights, ask the tough questions, and let data guide us to the best solutions. - Collaboration at our core: We believe the best ideas come from working together, valuing every voice on the team. - Customer-first mindset: Everything we build starts with understanding and improving the customer experience. - Experimentation enthusiasts: We love testing, learning, and iterating quickly to keep pushing boundaries. - Fun and dynamic: We’re serious about results but don’t take ourselves too seriously—bringing energy and humor to everything we do. - Always evolving: Whether it's our products or ourselves, we’re all about growth, innovation, and continuous improvement. Join us in crafting this exciting journey, where your contribution will be key to our success! - Define product vision & strategy: Understand customer needs, market trends, and business goals to set clear product direction. - Identify and own big pricing & revenue bets: Lead org-wide initiatives that reshape how we monetize the platform. - Own the pricing, promotion and revenue product roadmap: Prioritize features, enhancements, and technical improvements based on impact, effort, and alignment with company strategy. - Developing and implementing pricing strategies that enhance profitability. - Lead cross-functional collaboration: Work closely with engineering, design, marketing, operations, and data teams to deliver high-quality products on time. - Drive execution: Translate product ideas into clear requirements and user stories, and manage delivery through agile development cycles. - Assist in creating promotional campaigns, and conducting pricing optimization and cost-benefit analysis. - Measure success: Define KPIs, track performance, and iterate on the product based on quantitative data and qualitative feedback. - Customer obsession: Advocate for users by conducting user research, usability testing, and feedback analysis to ensure the best customer experience. - Stakeholder management: Communicate product plans, progress, and performance to leadership and key stakeholders. - Collaborating with product, marketing, and finance teams on pricing decisions. - Champion experimentation and A/B testing as a driver of growth and decision-making. Qualifications - Advanced level of English. - Proven experience (3+ years) as a Product Manager or Senior Product Manager. - Strong background in pricing, promotion and/or revenue management. - Pricing Expertise: You’ve designed successful pricing strategies for other products and can show results. - Ability to define and deliver strategic roadmaps with measurable business impact. - Solid analytical skills; confident working with SQL or similar tools to deep dive into data. - Self-organized, with strong prioritization and time management. - Excellent problem-solving, communication, and collaboration skills. Nice to Have - Experience in OTA / e-commerce platforms. - Exposure to international markets or localization. Benefits - Engaging work on a product that enables millions of travelers to book their trips daily. - Full-time remote working - 5 days week, 8 hours per day. - Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms). - Internal growth and internal mobility opportunities. - Competitive annual leave, sick leave, and public holidays. - Annual company offsite in Thailand. - High-growth start up international environment. What should I do to dive into 12Go company culture? Apply! Update your CV and get ready to experience the best interview flow with our top talents.

You'll be the product owner for our marketing technology stack — the infrastructure that connects our platform to the channels where travellers discover us. This is a technical PM role at the intersection of product, engineering, and marketing. You won't be running campaigns yourself; you'll be building and improving the products and systems that make campaigns possible, measurable, and scalable. Your scope spans three areas: **Paid Acquisition (PPC & Mobile), Technical SEO, and LLM Discovery** - a new frontier where we're making our inventory accessible to AI agents and chatbots. **What You’ll Own****1. Paid Acquisition & Mobile** - Integrations with Google Ads and other ad platforms using APIs and Tag Manager - Internal campaign management to scale across markets - Mobile growth (App campaign, AppsFlyer, Firebase) - Attribution systems (Web to App, affiliate tracking, UTMs) **2. Technical SEO** - Core SEO infrastructure: sitemaps, indexing, robots.txt, meta tags, redirects, URL structure - Partner with SEO/content teams and manage content delivery at scale - SEO tools such as Google Search Console and Semrush **3. LLM Discovery (AI)** - Build strategy for visibility in AI/LLM platforms - Develop integrations to distribute inventory to AI ecosystems