Role Description We are looking for a customer-obsessed Product Manager to take responsibility for maximising Customer Lifetime Value (CLTV) for existing UW Customers. You will develop and lead the roadmap for initiatives and features that incentivise multi-service adoption, optimise in-life sales journeys and reinforce the unique value of the UW proposition at critical lifecycle moments. As the Product Manager for Lifecycle within the Customer Propositions pillar, you will be responsible for maximising Customer Lifetime Value (CLTV) for existing customers. Your responsibilities will include: - Proposition Development: Identify and launch targeted incentives (e.g., broadband offers in stop-sell areas) to deepen customer relationships. - Journey Optimisation: Own and refine in-life sales journeys, such as home-move processes, to ensure high conversion and seamless user experiences. - Churn Mitigation: Develop triggers and messaging that demonstrate the tangible benefits of multi-service ownership (e.g., energy price impacts) to prevent service cancellations. - Stakeholder Collaboration: Build strong, co-creative partnerships with Marketing, Sales, and Ops teams to align backlogs with channel-specific needs and pains. - Commercial Prioritisation: Utilize a value-based framework (LTV, net profit, service counts) to make defensible, data-driven decisions on product direction. Qualifications - Technical Mastery: Data-driven discovery experience, using behavioural analysis to uncover true customer needs. - Strategic Impact: Strong commercial acumen to translate complex value metrics into a clear, prioritised roadmap. - Domain Expertise: A background in lifecycle management, specifically post-acquisition growth, retention, or cross-sell strategies. Experience in multi-service or subscription environments is highly desirable. - Operational Excellence: Great at stakeholder management, with a proven ability to proactively align commercial and operational teams to deliver. - Planning & Delivery: An agile mindset to iterate quickly on experiments and scale what works. Benefits - Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. - Performance bonus: An annual discretionary bonus ranging from 15-40%. - Flexible working: We’re a remote-first business. - Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). - Work from anywhere: You can work abroad for up to three weeks, twice every tax year. - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. - UW discounts: Save on our services and get a free Cashback Card. - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). - Family first: Policies designed to help you and your family thrive. - Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. - Sabbaticals: An eight-week paid sabbatical after four years of service. - Growth: A dedicated learning and development budget and bi-annual promotion cycles. - Inclusion: Join belonging groups that help shape our culture. - Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.

• Develop annual portfolio plans and manage product launches. • Track business performance and identify improvement opportunities. • Execute marketing programs, promotions, digital campaigns and pricing initiatives. • Manage marketing budget and promotional activities. • Collaborate with sales teams to ensure alignment on marketing initiatives. • Coordinate company presence at conferences and exhibitions. • Lead internal and external portfolio communication with support from Communications. • Work with European Marketing for alignment and resource sharing. • Support training development and market research activities. • Monitor competition and communicate insights effectively. • Act as the point of contact for portfolio updates and promotions. • Oversee demo product management and provide guidance to junior marketing staff.

Title: Product Owner, Commerce Location: Newport Beach United States Job Description: CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Digital Experiences organization at Chipotle creates exceptional digital experiences that empower people to engage with Chipotle as a lifestyle. For real. As a Product Owner on the Commerce Team within the Digital Experiences organization, you will work closely with Product Managers and Product Line Managers to understand the customer's needs and convey that vision/goal to the development teams via feature details and user stories. You will ensure the team remains focused on the most valuable work through backlog and sprint-level prioritization, and act as the customer advocate within the development team as you build, launch, and iterate on new capabilities to deliver quality products and experiences. LOCATION This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role. WHAT YOU'LL DO - Gather and analyze feature requirements and distill the Acceptance Criteria into User Stories. - Define and prioritize the product and sprint backlog and lead refinement sessions. - Collaborate with other members of the broader team to act as a Subject Matter Expert on the content integrations and content management system when defining and capturing requirements for the Scrum Team. - Communicate the product vision and goal to the Agile Delivery team and various Agile Delivery stakeholders. - Participate in estimation and work planning with the Scrum Team and manage the product release process. - Review and accept development work for completeness against requirements and for overall customer experience pre and post-launch. - Participate in discovery sessions for new features and projects and contribute domain knowledge and technical expertise. - Set Sprint Goals for the Scrum Team, track deliverable timelines and communicate delivery dates to stakeholders. WHAT YOU'LL BRING TO THE TABLE - Bachelor's Degree (BA/BS) from 4-year college or university preferred. - 3-5 years of experience as Product Owner or similar role. - Experience with B2C ecommerce websites. - Experience with using a CMS (Adobe Experience Manager preferred). - Deep knowledge and experience of working in an Agile/Scrum environment with the ability to lead requirements capture, write user stories, prioritize backlog. - Scrum PO Certification preferred. - Excellent written and verbal communication skills coupled with exceptional listening and facilitation skills. - Strong understanding of UX design, user flow and wireframes. - Ability to multi-task effectively and work successfully in a fast-paced environment. - Ability to work in a collaborative, dynamic team environment and able to multi-task with changing priorities in a cross-functional environment. - Ability to establish strong relationships and work effectively with team members across multiple roles in the Digital Experiences and Software Development organizations. - Your authentic, burrito (or bowl!) loving self. PAY TRANSPARENCY A reasonable estimate of the current base pay range for this position is $114,000.00-$160,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Role Description We’re looking for a Senior Product Manager to lead Growth initiatives across top-of-funnel optimization and pricing & packaging tests across geolocations and platforms. You’ll own the strategy and execution for improving the funnel from website visits to signups to conversions by building customer-centric experiences and running rigorous experimentation across key journeys. As a Senior Product Manager in the Growth organization, you will lead your cross functional team (engineering, design, data science, research, marketing) to inflect Dropbox growth across our evolving product portfolio, as we expand beyond our $2B core file storage and sync business. As a senior member of the Product team, you will contribute directly to the company strategy and be responsible for influencing revenue driving metrics. You will have the responsibility to engage with executives across the company to ensure alignment between our platform, experiences, and growth teams. You will own high visibility initiatives that drive the company’s long-term strategy and roadmap for new growth directions. The role requires a mix of analytical horsepower, relentless execution, and well-honed customer understanding and judgment. - Own the growth roadmap for top-of-funnel optimization and pricing & packaging tests across geolocations and platforms. - Identify and prioritize the highest-impact opportunities across landing pages, sign-up, onboarding, upgrade flows, and plan selection. - Lead structured experimentation (A/B and multivariate testing), define success metrics, and translate results into product decisions. - Partner with Design and Engineering to build and iterate on growth components (upgrade surfaces, pricing modules, offer, onboarding experience). - Drive pricing and packaging strategy: run pricing experiments, evaluate packaging changes, and improve plan positioning and upgrade paths. - Expand growth globally by improving localized acquisition and conversion, addressing country-specific payment and platform considerations, and tailoring offers by market. - Improve mobile monetization by optimizing mobile upgrade journeys, experimenting with placements and messaging, and partnering on app-store/platform constraints and opportunities. - Monitor funnel health and cohort performance, balancing conversion gains with long-term retention, trust, and user experience quality. Qualifications - 10+ years of product management experience in Growth, Monetization, or product-led environments. - Proven track record driving measurable improvements in acquisition, activation, conversion, and/or revenue through product changes and experimentation. - Strong quantitative and analytical skills, including comfort defining metrics, interpreting test results, and making tradeoffs under uncertainty. - Experience partnering closely with Engineering, Design, Data Science/Analytics, and Marketing to ship cross-functional initiatives. - Clear written and verbal communication skills, including ability to align stakeholders around a roadmap and make decisions with data. Requirements - Experience leveraging AI/LLM-powered tools and workflows to improve product experiences, accelerate experimentation/analysis, and inform product decision-making (e.g., prototyping, AI-assisted analytics/insight generation). - Experience with experimentation platforms (e.g., GrowthBook) and analytics tools (e.g., Amplitude). - Experience with international growth (localization, regional funnel differences, payments, offer strategy). - Mobile growth/monetization experience (iOS/Android purchase flows, paywall optimization, platform policy considerations). Compensation Canada Pay Range: $185,300 - $250,700 CAD