This page tracks remote team lead openings that are location-eligible for Tennessee.
Open jobs
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Hiring companies this week
6
Salary sample
$22 - $95,000
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6 Jobs
6 Companies
• Lead, mentor, and coach a team of Onboarding Specialists to drive high performance and professional growth. • Onboard new hires and develop existing team members' consulting and presentation capabilities. • Conduct regular one-on-one meetings, provide constructive feedback, and handle performance management to cultivate a cohesive, high-performing team. • Act as the primary point of contact for enablement-related project risks and client escalations. • Execute customized training programs tailored to various user personas (e.g., AP Clerks, Controllers, and CFOs). • Act as a primary consultant to client leadership, proactively identifying project risks to ensure continuous momentum. • Define, track, and report on key adoption metrics and the overall effectiveness of the team's configuration and training interventions. • Work alongside Implementation Management to develop and refine enablement resources, guides, and training templates to streamline the onboarding journey.
Ovation Healthcare is the premier provider of shared services to improve hospital and system performance.
• Assists the Follow Up Managers to oversee the operations of the Follow Up team. • Identifying opportunities to improve efficiency and overall process improvement for the assigned responsibilities. • Overseeing the day-to-day operations of the team to keep the staff on task. • Building successful working relationships with the Follow Up staff on and offshore. • Monitor timecards and time off calendar. • Coordinate and assist in training new and existing employees. • Overseeing team members and answering their questions. • Distribute daily workflows to all team members. • Audit employees work and provide feedback, support, and training when necessary. • Host frequent team meetings. • Monitor employee’s productivity via ActivTrak.
• Assist in training and staff development; demonstrate effective team training • Respond to questions from the team • Provide follow through to help resolve issues • Communicate team status and team issues to management (as necessary) • Identify and participate in process improvement opportunities
FreedomCare is a healthcare organization that enables patients to receive personalized care at home, allowing them to hire friends and family members as caregiv
• Collaborates with the Assistant Manager to support Launch Specialists in meeting productivity goals • Flexibly supports Launch Specialists by handling inbound or outbound calls to caregivers, patients, AAAs, and MCOs as needed based on team workload • Audits calls and Salesforce documentation to ensure quality standards are met and that key steps in the process are being followed; provides supportive coaching to help Launch Specialists feel empowered with the knowledge to continuously improve. • Assist with documenting and developing best practices and training material • Be the direct point-of-contact for team member inquiries or concerns; Support team members in resolving issues and escalate complex cases as needed to the Assistant Manager. • Provide peer-to-peer coaching, share feedback, and help foster a positive team environment. • Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures and remain within compliance guidelines • Support team members in meeting KPIs by monitoring workflows and providing day-to-day guidance • Responsible for communicating updated information and training from senior management and other departments to their direct reports • Assists in interviewing candidates, training employees and providing additional training and support to their team. • Build a positive work environment and culture consistent with FreedomCare core values: Here for You, Be Positive, Own It, Do the Right Thing.
• Oversee the day-to-day activities of the EHB staff, ensuring high-quality customer service and adherence to service level agreements. • Provide guidance and resolution for escalated loan files and loan-level inquiries while managing workflow for Post-Closing Escrow Holdback processes. • Assign and balance workflow, conduct employee performance evaluations, monitor timecards, and support overall team productivity and compliance. • Collaborate with cross-functional departments to resolve problems and support initiatives. • Monitor and manage daily pipelines to optimize productivity, balance workloads, ensure service level agreements are met, and maintain compliance with CCM policies and loan approval requirements. • Serve as a liaison between CCM branches, loan officers, clients, and third-party vendors. • Ensure a thorough review of all required documents to support disbursements. • Manage the loan disbursement process and provide guidance to Escrow Holdback Specialists. • Monitor undeliverable loans and rate lock expiration dates to ensure extensions are requested and loans are re-locked. • Manage and monitor Agency Close Outs of Escrow Holdbacks. • Hold weekly meetings and perform monthly spot checks to ensure accuracy, completeness, and compliance. • Coordinate with CCM Accounting for reconciliation regarding disbursement of funds. • Manage employee timecard corrections, monitor and approve PTO requests. • Complete and facilitate employee performance evaluations. • Communicate any recommended updates or revisions to the Escrow Holdback Policies and Procedures to the Insuring and Escrow Holdback Manager. • Communicate operational trends and recurring issues. • Maintain a limited pipeline of loans to support workflow management and ensure balanced team coverage. • Provide training and onboarding support to new employees.
Triplemoon delivers seamless, evidence-based behavioral health support to families—at every age and stage.
• Serve as the first point of contact for BHCMs on day-to-day operational and care delivery questions • Monitor team schedules, caseload distribution, and daily workflows to ensure consistent patient coverage • Support BHCMs in navigating complex patient situations, escalating to the Director of Behavioral Health and Chief Clinical Officer as appropriate • Promote a culture of accountability, clinical excellence, and psychological safety across the BHCM team • Conduct regular check-ins with individual BHCMs to surface operational barriers and support team morale • Conduct regular shadow sessions with BHCMs, providing structured, real-time feedback on clinical delivery and documentation • Complete chart audits to assess documentation quality, care cadence adherence, and registry accuracy • Identify patterns in quality gaps and escalate systemic issues to the Director of Behavioral Health • Support rollout and adherence to updated clinical workflows and SOPs as developed by the Manager of Education, Curriculum & Credentialing Registry Review Support • Attend weekly registry review meetings led by the Sr. Manager of Psychiatry • Capture and follow up on action items from registry review, coordinating with BHCMs to ensure timely implementation • Monitor patient engagement against clinical cadence guidelines and flag outliers for discussion at registry review • Serve as an operational liaison between the BHCM team and clinical leadership, surfacing workflow friction points and improvement opportunities • Support onboarding of new BHCMs in coordination with the Director of Behavioral Health and Manager of Education, Curriculum & Credentialing • Contribute to the development and refinement of clinical operating procedures based on day-to-day team experience • Assist in tracking BHCM performance metrics and provide input to the Director of Behavioral Health for performance management processes
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