Role Description As an Account Manager, you will be responsible for managing and nurturing relationships with a dedicated group of customers, ensuring they receive exceptional service and support related to their program. This role involves understanding customer needs, addressing any issues, and ensuring the effective delivery of VIVIO’s services. Who You Will Be Working With: - This role is multi-disciplinary. - You will work closely with the Customer Success, Sales, Member Experience, and Engineering teams. - You will report directly to VIVIO’s VP of Client Success. Key Responsibilities: - Act as the primary point of contact for assigned accounts, fostering strong and long-lasting relationships. - Understand each customer’s needs and objectives to provide tailored solutions and support. - Manage the day-to-day operations and administration of the VIVIO program for assigned customers. - Prepare and present regular reports on program performance, utilization, and financial metrics to customers and their consultants. - Track and report on key performance metrics. - Assist in various projects related to Customer Success. - Consistently position and communicate VIVIO’s value proposition to clients, identifying upsell and proactive enhancement opportunities that drive client satisfaction and program growth. - Prepare, coordinate, and deliver quarterly and annual business reviews, presenting program performance, outcomes, and strategic recommendations to client stakeholders. - Drive client retention, satisfaction, and account growth through proactive engagement, strategic planning, and a genuine passion for serving clients. - Travel as needed to support client relationships and business objectives. Problem-Solving: - Proactively monitor client satisfaction and address any issues or concerns in a timely manner. - Collaborate with internal teams (e.g., member experience, sales, and engineering) to resolve client problems and deliver exceptional service. - Develop and execute strategies to drive client retention and satisfaction. - Apply complex critical thinking, creative out-of-the-box problem solving, and sound judgment to resolve client issues efficiently and effectively. Communication and Collaboration: - Act as the voice of the customer within the organization, advocating for client needs and feedback. - Gather and relay customer feedback to relevant teams to influence product development and service improvements. - Manage stakeholder expectations and ensure alignment with project goals. Qualifications - 5+ years of experience in benefits consulting, pharmacy benefit management, or a related field, with a strong understanding of pharmacy benefit programs and industry practices. - Strong project management skills with the ability to handle multiple clients and projects simultaneously. - Customer-focused mindset with a commitment to delivering high-quality service. - Demonstrated ability to thrive in a high-volume, fast-paced, and evolving team environment. - Strong analytical and problem-solving abilities. - Experience with a strong sense of ownership and confidence in meeting deadlines and maintaining communication. - Exceptional organizational skills with the ability to manage multiple tasks, prioritize effectively, and maintain attention to detail. - Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. - Excellent problem-solving and analytical skills. - Ability to manage multiple accounts and priorities simultaneously. - Proficiency in Microsoft Office Applications (Word, PowerPoint, Excel, Outlook, Teams, etc.). - Strong organizational skills with meticulous attention to detail and a genuine passion for serving clients and delivering an exceptional experience. - Bachelor's degree in business, Pharmacy, Healthcare Administration, or a related field preferred. Requirements - Base Salary: $80-85K/year - Bonus eligible - Health benefits - 401K with employer match - Stock options - PTO - Opportunity to work in a fast-moving, collaborative, and innovative company. Company Description VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. - Innovation: Challenge the status quo and shape healthcare's future. - Impact: Directly influence patient care and help change healthcare delivery. - Mission: Join an organization that has a clear vision and mission. - Collaboration: Work with passionate teammates dedicated to making a difference. - Growth: Expand your opportunities as we expand our business.

• Managing a digital brand focused on websites, full omni-channel tactics • Build and sustain relationships with key clients grounded in an understanding of their business goals • Demonstrate ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health • Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders • Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications • Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team • Document all scope requests, author project briefs, and write SOWs based on inputs provided by delivery team • Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly • Demonstrate an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts • Demonstrates and applies extensive knowledge on CIDP • Responsible for managing daily account work on CIDP and ensuring that projects are on time and meet client expectations • Responsible for flawless execution • Manages budget tracking and communication about budget status • Exhibits sound judgement to anticipate and effectively solve challenges • Is a collaborative partner with a solution oriented mindset • Thinks analytically about data driven insights to push brand strategy forward • Applies past learnings to future initiatives • Effectively writes clear and concise project briefs with little to no input from leadership • Exhibits bigger picture thinking about the brand as a whole

Role Description Seeking a dedicated and experienced Crop Insurance Account Manager to join a growing team. This role is pivotal in managing crop insurance accounts, ensuring client satisfaction, and contributing to the overall success of the organization. The ideal candidate will have a strong background in account management, excellent communication skills, and a passion for delivering exceptional service. Qualifications - Property & Casualty (P&C) license required. - Minimum of 3 years as an Account Manager, preferably in crop insurance. - Experience with EPIC software is a plus. - Strong communication, attention to detail, problem-solving, adaptability, and teamwork. Requirements - Manage a portfolio of crop insurance accounts ranging from $1,000 to $300,000 in size. - Quote new and renewal business to meet client needs and organizational goals. - Utilize EPIC software to manage accounts and ensure accurate record-keeping. - Collaborate with producers and other team members to deliver seamless service. - Participate in a structured new hire training program, including one-on-one training and mentorship. Benefits - Salary Range: $60,000 - $75,000 annually - Comprehensive benefits package available upon request

Role Description Our team is looking for a Public Relations Manager to elevate the global narrative of SoundHound AI’s brand, products, leadership team, and workplace culture across traditional and digital media. Working directly with the Senior Director of Corporate Communications, you will play a critical role in shaping and executing high-impact communications campaigns that target our key audiences, including enterprise customers, prospects, investors, and industry influencers. This is a rare opportunity to own a diverse corporate communications portfolio, including: - Strategy and messaging - Press announcements - Executive thought leadership - Awards - Major product milestones You will be at the forefront of telling the story of our cutting-edge technology, including our proprietary OASYS platform, an Orchestrated Agent System that is redefining how enterprise businesses interact with customers. Though you do not need to be a deep technical expert on day one, the ideal candidate possesses a natural curiosity and will quickly become a well-versed authority on SoundHound AI’s technology and the broader public narratives shaping the industry. Qualifications - 3–5 years of public relations experience, with a proven track record in the B2B tech, SaaS, or AI space. - A BA/BS in Public Relations, Communications, Journalism, Business, or Marketing is preferred. - An established network of relationships with business and technology media outlets. - An innate instinct for uncovering unique, media-worthy angles and possessing a passion for storytelling across multiple formats. - Industry-standard PR measurement, media database, and tracking tools (e.g., Muck Rack, Notified, TVEyes, etc). - You are exceptionally well-organized, self-directed, and thrive in a fast-paced, dynamic environment where priorities move quickly. Requirements - Work closely with relevant teams to translate complex technologies into compelling, accessible stories for mainstream business and tech media. - Proactively pitch product innovations, customer wins, and corporate milestones. - Cultivate and maintain strong relationships with journalists and reporters. - Oversee core public relations operations and documentation—including media lists, trackers, speakership and award submissions, press monitoring, and executive briefing materials. - Write and edit sharp, long-form content such as press releases, contributed articles, op-eds, executive quotes, and public-facing commentary. - Partner with customers and corporate partners to build powerful success stories and case studies for media distribution. - Utilize modern PR analytics and listening tools to measure media coverage, track sentiment, and deliver actionable insights. Benefits - This position is available for remote work across the United States. - The estimated salary for this position is $85,000 - $110,000 plus equity. - In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. - Our recruiting team will provide a specific salary range based on location and years of experience.