This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Payer Engagement Specialist II - Remote is responsible for providing administrative support for all payer engagement notifications, including: - New clinics - Relocations - Closures - TIN updates - Acquisitions This position also involves daily operation support, completing payer forms, sending weekly provider bulletins, and various other data verification activities as assigned. Your Impact includes: - Notify payers of any Hanger Clinic changes, such as address, tax ID, and Medicaid numbers - Work within Salesforce system to ensure integrity of data - Update provider information transmitted to large and regional payers - Create and manage assigned work in Salesforce cases and review regularly with manager or designee - Distribute customized provider directories for large, national, and regional payers - Complete specific payer forms when the Clinic has a change of demographics - Create cases for the credentialing team for adding new clinics to payers as appropriate - Confirm and track updates and submit cases to add to Hanger billing system until project completion - Review, complete, and return quarterly payer provider verification forms upon request - Monitor payer central correspondence depository daily and disseminate to appropriate team members - Produce reports and other ad hoc assignments as required Qualifications - Minimum: High School diploma or equivalent - Minimum: 2 years of related experience - Preferred: 3 years of provider servicing/customer service experience - Preferred: Healthcare experience Requirements - Excellent customer service - Good verbal, written, and organizational skills - Familiar with various types of software applications, such as Salesforce and Acrobat - Intermediate level user with Microsoft Excel and Word - Attention to detail with the ability to quickly identify trends - Able to multi-task and work independently in a time-sensitive environment with a heavy workload - Able to effectively interface with all levels of employee, management, and external organizations - Act with integrity in all ways and at all times - Keep the patient at the center of everything that you do - Foster open collaboration and constructive dialogue with everyone around you - Continuously innovate new solutions, influencing and responding to change - Focus on superior outcomes, and calibrate work processes for outstanding results Benefits - Competitive Compensation Packages - 8 Paid National Holidays & 4 additional Floating Holidays - PTO that includes Vacation and Sick time - Medical, Dental, and Vision Benefits - 401k Savings and Retirement Plan - Paid Parental Bonding Leave for New Parents - Flexible Work Schedules and Part-time Opportunities - Generous Employee Referral Bonus Program - Mentorship Programs - Mentor and Mentee - Student Loan Repayment Assistance by Location - Relocation Assistance - Regional & National traveling CPO/CO/CP opportunities - Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. The Associate Director, Media & Patient Communications will operate within a collaborative Corporate Affairs Team to coordinate media relations, patient advocacy communications, public affairs strategies, and issues/crisis communications for the U.S. region (with global coordination). This is a high-visibility role reporting to the Head of Corporate Communications and External Affairs and partnering closely with patient experience, legal, regulatory, commercial, and medical affairs teams. The person in this role will: - Co-create and execute integrated media, patient and advocacy communications, and public affairs strategies that support argenx’ business goals and enhance our reputation - Engage in proactive storytelling about product development, scientific insights, patient impact, and advocacy initiatives - Serve as a communications partner for planning and response in issues and crisis situations - Coordinate and manage media outreach, spokesperson preparation, media training, press releases, Q&A, backgrounders, and briefing materials - Monitor media, regulatory, and policy developments, assessing potential business or reputational impact, and leveraging issue trends analyses to develop proactive and reactive communications plans - Partner with internal cross-functional teams to align messaging and ensure compliance with legal, regulatory, and medical standards - Support U.S. public policy engagement and stakeholder mapping to deliver on the company’s advocacy objectives - Co-create and execute crisis communications playbooks, simulations, and readiness drills - Coordinate with external agencies and patient advocacy organizations Qualifications - 8+ years of experience in corporate communications, public affairs, media relations, patient advocacy communications, or similar (ideally in biotech, pharma, health / life sciences) - BS/BA Degree Required - Demonstrated experience in issues / crisis communications, especially in a regulated environment - Demonstrated experience working with advocacy groups, patient groups, and rare disease organizations - Familiarity with U.S. health, policy, regulatory, reimbursement and/or legislative environment - Excellent writing, editorial, and presentation skills - Ability to distill complex scientific / technical information into clear, compelling narratives - Strong relationships with U.S. media in biotech / health - Experience working with senior executives as spokespeople - Comfortable operating in a fast-paced, high-stakes environment Requirements - Location: Boston, MA or Northeastern United States preferred (Boston, MA; New York, NY; Washington, DC; U.S. based with willingness to travel to Boston / other locations as needed is possible) Benefits - This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. - Comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.

• Co-own field medical business planning and operations for their assigned field team(s) in collaboration with the National Director and other key stakeholders. • Responsible for leading the development and communication of strategy, disease, product, and competitive information to respective field medical team(s). • In preparation for priority medical congresses, will partner with cross-functional colleagues and align with Field Medical Leadership Team to determine field medical strategy and lead coordination of Field Medical logistics. • Liaise and align with Field Medical leadership, the Study and Site Operations (SSO), and others within US Medical to provide strategic input into FM support of clinical trials.

Company Description Citrus Health Group is a unique partner to the pharmaceutical, biotechnology, diagnostics, and medical device industries. We are passionate about science; our focus is to effectively communicate science in compelling and engaging ways to drive true value and enable patients to gain access to new medicines. We do so with the highest level of integrity and respect for the ethical nature of our business. We invite you to join our talented team of dedicated professionals, working together to deliver the highest level of strategic advice, client service, and scientific, medical, real-world content to our clients. We are driven by one word, RESPECT . We respect each other, we respect our clients, and we respect the professionals we work with on behalf of our clients. We value every team member and strive for an inclusive and collaborative culture that fosters the best in everyone. About the Opportunity The CiTRUS Scientific Director has responsibility for providing scientific direction, leadership, and oversight over all projects on their accounts. The Scientific Director will seek out, examine, and distill complex scientific data to create impactful scientific publications, effective educational materials, and/or innovative brand strategies as needed by their client(s). They will understand the scientific and clinical aspects of assigned client work and serve as a key, strategic thought partner for both clients and internal teams. The Scientific Director is hallmarked by scientific and technical excellence within their accounts, as a source of therapeutic expertise within the Company, and as a provider of strategic scientific counsel internally and externally. Job Description The Scientific Director provides strategic scientific and publications oversight across multiple accounts. The key responsibilities are as follows: 1) review all content for scientific accuracy and adherence to client preference (e.g., lexicon, scientific communication platform); 2) provide ongoing training and feedback to internal team members; and 3) develop de novo content as needed (e.g., abstracts, posters, manuscripts, slide decks). The Scientific Director will identify emerging trends within applicable scientific areas and keep teams apprised. Leveraging strong scientific and creative expertise, they will guide and drive the strategic development of CiTRUS to provide scientific counsel both internally and to their clients and will provide support in identifying and converting new opportunities. Scientific Account Services Lead all activities related to scientific strategies and publication planning, including oversight of scientifically complex materials Serve as a subject matter expert on scientific and clinical aspects of client projects and deliverables Support ongoing training of team members Continuously offer strategic and innovative ideas to support in achieving client and team objectives Support cross-functional teams to meet client needs Review deliverables with a scientific lens to ensure quality standards and ensure client expectations are met Ensure timely delivery of high-quality products and services to clients Keep leadership informed of critical client and project updates and concerns Keep abreast of the scientific developments relevant to accounts, disseminating information to the broader account team in a regular and timely manner, and to clients as appropriate Client Management Prepare strategic and tactical plans for each client and individual project plans as needed Attend and lead aspects of regular client status meetings, new project kick-offs, and debrief meetings; communicate key learnings to client and internal team Regularly review project reports and alert client and project teams of emerging trends and any shifting clinical data points Expedite development of CiTRUS’ scientific reputation with each client Ensure a high level of service, mutual respect and trust to create effective partnerships with clients, key experts, and other external partners Liaise effectively with clients and key experts, acting as the primary point of contact according to account requirements Qualifications Education Higher degree in the life sciences; PhD, MD or PharmD preferred Experience 6+ years of publications experience within the pharmaceutical or medical communications industry Demonstrated understanding of product life cycles, competitive landscapes, and role of publications in client’s medical and commercial strategies Experience translating complex data into effective presentation formats Special Knowledge / Skills Strong understanding of clinical research and analyses Strong attention to detail and accuracy Ability to identify key issues; creatively and strategically overcome challenges High level of integrity, confidentiality, and accountability Ability to think analytically and to effectively plan, prioritize, and execute Expert verbal and written communication skills Expert presentation skills with a variety of formats to a variety of audiences Ability to work to the allocated deadlines and specification Understanding and application of good publications and practice and relevant compliance requirements Proficiency in Microsoft Suite; especially Microsoft PowerPoint, with the ability to produce well-designed and effective decks Additional Information Citrus Health Group is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.