• Translate company priorities into measurable execution plans, operating rhythms, KPIs, governance routines, and accountability mechanisms across functions. • Build and lead enterprise operations practices that improve planning, prioritization, decision-making, and follow-through across the business. • Lead ABC’s enterprise PMO strategy, operating cadence, and governance model to improve clarity, accountability, prioritization, and execution across strategic initiatives. • Drive organization readiness for major business changes, including product launches, customer lifecycle improvements, operating model shifts, and AI-enabled workflow transformation. • Lead cross-functional operating forums that help senior leaders align priorities, resolve dependencies, manage risks, and improve execution against company goals. • Establish consistent operating review standards, including common inputs, metrics, decision forums, escalation paths, and executive reporting. • Create company-wide visibility into performance, priorities, risks, dependencies, and decisions so leaders can act quickly and confidently. • Partner with Finance and business leaders to connect operational performance, resource planning, process improvements, and business outcomes. • Identify operational gaps, process breakdowns, and execution risks, then lead practical improvements that help teams operate more effectively at scale. • Lead, coach, and develop a team of 20+ operations professionals across a global operating model. • Strengthen accountability and execution across the company while preserving speed, ownership, and collaboration. • Drive the organization's AI and automation strategy by embedding AI-enabled, data-driven decision-making across business functions. • Establish KPIs and success metrics that quantify AI adoption, productivity gains, quality improvements, and customer outcomes. • Collaborate with cross-functional leaders to prioritize AI initiatives, align investments with business objectives, and deliver measurable business value .

Role Description The Associate Director, S&OP, Systems, Data Analysis & Production Planning will be responsible for developing comprehensive supply plans to support commercial forecasts, optimizing inventory positions, leading the S&OP process, and supporting system integration. Collaboration with internal and external partners including Commercial demand planning, CMC teams, and CMOs / CPOs will be instrumental in successfully developing a global supply plan that supports market demand and drives supply chain efficiency. Responsibilities - Lead the S&OP cycle end to end — aligning commercial demand, manufacturing supply, inventory and finance into a single consensus plan. - Build and maintain integrated supply and distribution models spanning drug substance, drug product and finished-goods distribution, so manufacturing needs are planned from source through the patient. - Own configuration, master data and data integrity across our ERP/MRP environment; translate demand forecasts into production plans, replenishment signals and purchase requirements. - Develop analytics, dashboards and KPIs for inventory health, capacity utilization, service levels and forecast accuracy — turning raw system data into decisions leadership can act on. - Run scenario and what-if planning for launch ramps, demand shifts, supply constraints and network changes, quantifying risk and recommending mitigations. - Partner with external and internal partners on production scheduling, capacity commitments and inventory positioning across the distribution network. - Drive continuous improvement in planning accuracy, system utilization and data governance, establishing the processes and controls a scaling commercial portfolio requires. Qualifications - Bachelor's degree in supply chain, engineering, operations, data science or a related field; 8+ years of progressive supply chain planning experience. - Demonstrated ownership of an S&OP process, ideally within a regulated (pharma, biotech, medical device, or CPG) environment. - Hands-on expertise configuring and operating ERP/MRP systems (e.g. SAP, Oracle, NetSuite, or comparable). - Strong data-analytics capability — comfortable building models and working in AI, SQL and BI tools with advanced Excel proficiency. - Proven experience with distribution and network modeling to plan end-to-end manufacturing and fulfillment needs. - Commercial supply chain experience in pharmaceuticals or biotech, including product launch. - APICS certification (CPIM or CSCP) or equivalent. - Travel – Less than 20% total time will be used for travel. Benefits - Market-leading compensation. - 401(k) with employer match. - Employee Stock Purchase Program (ESPP). - Pre-tax commuter benefits (transit and parking). - Referral bonus for hired candidates. - Subsidized lunch and parking on in-office days. - 100% employer-paid medical, dental, and vision premiums for you and your dependents. - Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA). - Fertility & family-forming benefits. - Expanded mental health support (therapy and coaching resources). - Hybrid work model with flexibility. - Flexible, “take-what-you-need” paid time off and company-paid holidays. - Comprehensive paid medical and parental leave to care for yourself and your family. - People are part of our growth and success story - from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility. - We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching. - We celebrate strong performance with financial rewards, peer-to-peer recognition, and growth opportunities.

Role Description PeopleCert is looking for a Director PRINCE2 (Presales) to provide PRINCE2 subject matter expertise to the global PRINCE2 ecosystem (including Business Development, PRINCE2 Ambassadors, training organizations, universities, Governments, and corporations). This role sits in the intersection between Business Development, Product, and Marketing. This is a global role with travel expected, and the successful candidate can be located anywhere. - Connecting with corporates, government entities and other professional organizations to help grow the awareness and the market size of the PRINCE2 products. - Working closely with global PRINCE2 Business Development to sell more PRINCE2 products. - Working closely with Product Management, and Product Development to provide input to content development. - Working closely with global Marketing to promote the PRINCE2 brand. - Supporting the PRINCE2 partner organizations with client calls, sales enablement activities, marketing support and other resources to sell more PRINCE2 products. - Undertaking webinars, speaking events, panel discussions and other activities to promote the PRINCE2 brand. - Inspiring and motivating the PRINCE2 ecosystem, including PRINCE2 Ambassadors, and the official PRINCE2 Community Group. - Forging and nurturing high-impact relationships with senior decision-makers in the ecosystem to promote PRINCE2 products. - Participating in conferences, language education events, and strategic forums promoting PRINCE2. - Collaborating group-wide (inc. LanguageCert, ITIL, City & Guilds, DevOps) to drive group-wide performance. - Providing input (as required) to PeopleCert reports and business updates. - Ensure alignment with company values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity. Qualifications - Recognised global expert in PRINCE2 and Project Management. - 10+ years’ experience working with PRINCE2 products, including some/all of PRINCE2 Project Management, PRINCE2 Programme Management (“MSP”), PRINCE2 Risk Management (“MoR”), PRINCE2 Portfolio Management (“MoP”), PRINCE2 Agile, and PRINCE2 PMO (“P3O”). - Understanding of other project management products, such as Association for Project Management, Project Management Institute, and APMG-International is desirable. - Extensive understanding of PRINCE2 training partner organizations. - Accredited trainer/consultant in some/all of the PRINCE2 products would be advantageous. - Extensive experience of undertaking webinars, speaking at conferences, and other Marketing activities. - Extensive experience of working with Sales teams to provide subject matter expertise in PRINCE2. - Extensive experience of undertaking client business development activities. - Strong relationships with collaborating bodies such as: Association for Project Management, Project Management Institute, and APMG-International is desirable. - Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus). Benefits - Competitive remuneration package. - Work in an international, dynamic and fun atmosphere. - Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees. - Huge learning experience in using best practices and global environment. - Constant personal and professional development. - 100% Virtual Hiring Process.

- Respond promptly and professionally to resident inquiries through phone, email, and resident portals. - Monitor resident concerns and ensure every request receives timely follow-up. - Communicate property updates, service interruptions, and notices clearly. - Prioritize resident communication while managing multiple requests simultaneously. - Enter, assign, and monitor maintenance requests from submission through completion. - Coordinate daily with maintenance teams, supers, vendors, and property managers. - Follow up proactively on outstanding work orders before residents need to ask for updates. - Resolve scheduling conflicts that may delay maintenance completion. - Coordinate vendor access for repairs, inspections, move-ins, move-outs, and property walkthroughs. - Confirm appointments and communicate scheduling changes with all parties. - Ensure vendors have the necessary access and information before arriving onsite. - Follow through until work has been completed and documented. - Maintain accurate property records within the Property Management System. - Update resident information, maintenance history, and operational documentation. - Assist with unit turnovers and move coordination. - Support accounts receivable activities by participating in outreach and documenting communications. - Identify operational inefficiencies and recommend process improvements. - Support multiple properties during periods of high demand or staff absences. - Respond appropriately during emergency situations by coordinating communication between residents, vendors, and internal teams. - Adapt quickly as operational priorities change. - Maintain organized documentation for maintenance requests, resident communications, vendor activity, and operational records. - Ensure property records remain accurate, complete, and current. - Document follow-ups and outstanding issues clearly for internal visibility.