Role Description The Project Manager (PM) works with the Connection sales subsidiaries to successfully deliver medium to large moderately complex projects. The Project Manager utilizes independent judgment and discretion while following a predefined project management methodology to deliver all projects. The PM creates, controls and drives project execution utilizing the appropriate pre-defined project management lifecycle methodologies. The PM serves as the primary point of contact for project communication and ensures all phases of the project are followed. The Project Manager may also assist clients and the sales team in planning, scoping, scheduling, and determining project requirements during the pre-sales phase. The PM is also responsible for contributing to the development of the team by mentoring less experienced project managers. Travel may be required to kick off a project, run pilots, discuss project milestone reviews, or to attend customer meetings. Post-Sales Project Management - Provides project management services for medium to large moderately complex service delivery projects: - Develops relevant project artifacts to deliver contractual services utilizing judgment and discretion based on the agreed deliverables - Utilizes and manages internal resources and third-party service providers to fulfill project requirements - Proactively manages project scope, budget and schedule - Proactively mitigates risks and issues - Uses problem solving skills on escalated issues - Acts as a primary point of contact for the project - Mentors less experienced project managers - May manage internal company projects Administration - Confirms milestone completions and ensures time and expenses are entered correctly and validated following Connection PMO’s best practices and established processes. - Updates systems and PMO Manager as required - Performs or oversees billing submissions - Performs administrative closing of projects per prescribed project management methodology - Fulfills weekly status and portfolio reporting requirements Technology - Intermediate knowledge of Microsoft Excel, Word and PowerPoint with ability to update spreadsheets and to perform intermediate calculations in Excel - Experience using Microsoft Word templates to create Change Orders and project artifacts and deliverables - Experience creating project schedules using Microsoft Project Qualifications - Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person". Requirements - Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Benefits - Supportive teammates and a rewarding career - Progressive and competitive compensation, 401k plans, medical insurance, and other benefits - Free therapy visits, mental health coaching and tools, and meditation resources - Generous paid time off package including vacation, sick time, Wellness and Volunteer Time Off days

• Lead complex customer projects, implementations, and resolution initiatives from intake through completion. • Develop and manage project plans, timelines, risks, and stakeholder communications to ensure successful execution. • Coordinate cross-functional teams, customers, and external partners to drive alignment and accountability. • Identify challenges, perform root cause analysis, and implement sustainable solutions. • Exercise sound judgment to balance customer needs, business priorities, and project objectives. • Provide clear project updates, reporting, and recommendations to stakeholders and leadership. • Serve as the primary point of coordination between Sales, Customer Success, Operations, Vendors, and other business partners. • Drive process improvements that enhance customer experience, operational efficiency, and project delivery.

• Collaborate with all agency teams to establish effective project and staffing plans, forecast upcoming work and allocate resources • Work as liaison/communications hub between all Agency team members and agency partners who may touch an assigned account/project • Ensure that proper forecasting is being done for all projects on assigned account(s) • Manage effective, efficient workflow of all projects on assigned accounts • Develop timelines and advises on estimates; manages projects to remain on time and budget; flags timing and budget concerns to course correct early on in process • Work with Creative Services Manager to manage and plan creative resources • Work with Business Leadership partners to create and manage estimates and budgets • Communicate openly and constructively with all departments, providing continuous status updates • Take ownership of and enforces agency processes by providing meaningful feedback to all teams • Analyze and recommend process improvements to enhance efficiency, including systems and/or software recommendations • Tactful, yet assertive communication style; able to foster positive relationships with agency teams • Provides meaningful performance input for other employees in all departments • Maintains a high-level attention to detail • Seeks out additional opportunities to expand experience and cultivate expertise • Performs other duties as assigned

Role Description The Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. Working at multiple levels with the customer, you will: - Evaluate the proposed solution - Assess risks - Confirm requirements - Manage scope - Work on team staffing You will coordinate and lead all aspects of project delivery from initiation through planning, delivering, monitoring to closing. The role covers the UK&I, Middle East and Africa and is primarily UK based. What you’ll do: - Lead teams in scoping activities to identify, gather and analyze requirements, define key business drivers and define an effective and innovative solution - Management of end-to-end project life cycle: effort estimation, scope management, planning, monitoring and execution (including risks management, budget, timeline and others) and related reporting - Management of project resourcing and commercials including forecasting, time management and invoicing - Project communication to client and/or partner and internally within organisation - Accountable for ensuring projects are delivered to quality standards - Customer focus and results driven - help customer to succeed in their digital transformation journey by providing mentorship, industry leading practices and advice on Adobe Marketing and Commerce Solutions - Work with other teams to provide customer with the One Adobe experience - Active participation in PMO practice development Qualifications - Strong foundational project management skills delivering digital marketing implementation projects for a software vendor (or mixed vendor / customer background) - Demonstrated project management experience with experience in Digital Marketing & Automation, Campaign or Content Management solutions - Experience in implementing Adobe solutions: AEM, AEP, and ideally other solutions like Campaign, Commerce - Ability to handle large single projects or multiple concurrent smaller projects - Outstanding at problem-solving, with expertise in risk management, prioritization, and delivering presentations up to the Executive level within an organization - Experience in delivering projects using an agile methodology, e.g. SCRUM - A professional project management qualification & business consulting background - Ability to work with virtual internal teams across geographies and time zones & full fluency in English. Other European languages is a plus Requirements - Minimum of 6 years project management experience in the industry Benefits - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace - All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status