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Senior Product Manager – Client Growth

Product ManagerProduct ManagerOtherRemoteSeniorTeam 1-10Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

135 days ago

Salary

$150K - $195K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishSQL

Job Description

Senior Product Manager – Client Growth

BetterHelp

• Own and lead high-impact client growth initiatives that materially impact revenue, conversion, and long-term customer value. • Drive strategy and execution across key growth areas including conversion optimization, upgrades, pricing and packaging, monetization experiments, churn reduction, and winback programs. • Identify, evaluate, and prioritize growth opportunities using a combination of data analysis, impact modeling, and experimentation. • Develop clear product requirements, success metrics, and experiment designs to maximize learning and business impact. • Build and maintain forecasting and impact models to inform prioritization, roadmap decisions, and executive communication. • Partner closely with Engineering and Design to deliver high-quality experiences efficiently in an agile environment. • Collaborate with Design to create user experiences that are both intuitive and effective at driving growth outcomes. • Perform UAT and functional QA to ensure launches meet quality and performance standards. • Internally: Work cross-functional with all parts of the company (development, support, marketing, business development, operations) in order to (a) convert their insights into product improvements; and (b) to convey the performed changes to them and to make sure they are being integrated and used effectively. • Externally: Connect with all external stakeholders (members, providers, marketing channels, business partners, regulators) both inbound and outbound to make sure our product is meeting their needs and requirements. • Participate in defining growth strategy and long-term product direction for the client experience. • Own and obsess over core growth KPIs, continuously seeking opportunities to optimize and improve performance. • In a nutshell: [Ideate, execute, test, measure, analyze, learn, iterate] x ∞

Job Requirements

  • 5-7 years+ of experience in a product role at a B2C company and proven success through measurable impact and increasing responsibilities.
  • Direct experience working on growth-focused product initiatives, such as conversion funnels, monetization, pricing/packaging, retention, churn reduction, or winback
  • Growth and experiments driven mindset with a proven ability to execute and deliver results.
  • Deep understanding of unit/business economics and proven ability to balance business and technical considerations for product decisions.
  • Super analytical: proven experience in using data and relevant tools for driving critical business outcomes
  • Technical: Strong understanding of how web applications are built, ability to participate in technical decisions, ability to read basic code and write SQL queries
  • Experience in quickly launching products on a regular basis in an agile environment with a track record of delivering products on time and with high quality
  • Great eye for UX and understanding of its related metrics
  • Excellent organizational and leadership skills, strong attention to detail, able to work independently

Benefits

  • Remote work with regular in-person bonding experiences sponsored by the company
  • Competitive compensation
  • Holistic perks program (including free therapy, employee wellness, and more)
  • Excellent health, dental, and vision coverage
  • 401k benefits with employer matching contribution
  • The chance to build something that changes lives – and that people love
  • Any piece of hardware or software that will make you happy and productive
  • An awesome community of co-workers

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