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Providing results for hotels & resorts and consumer-facing brands since 2009.
Social Media Account Manager
Location
Texas
Posted
139 days ago
Salary
0
Seniority
Junior
Job Description
Social Media Account Manager
Casual Fridays
• Own and manage client relationships end-to-end, representing Casual Fridays to local and national clients across all U.S. time zones from onboarding through renewal • Lead client discovery and onboarding to establish goals, priorities, expectations, and success metrics • Develop and manage social media strategies that align with client goals and business objectives • Amplify client objectives through both organic and paid social approaches, including managing social media advertising strategy and performance • Lead monthly client calls and ongoing strategic communication, setting agendas and guiding decision-making • Oversee project management across multiple U.S. time zones, ensuring timelines, priorities, and resources are aligned • Delegate execution work clearly and consistently to the Support Team and Content Specialists • Ensure all client deliverables align with strategic intent before delivery • Analyze social media performance in the context of business objectives, translating results into insights, decisions, and next steps • Prepare and present regular client reporting with clear recommendations • Identify client challenges and proactively propose solutions, including upsell and account growth opportunities • Generate strategic ideas to evolve and improve client social media presence • Work independently and manage time effectively while balancing multiple client accounts • Stay up to date on trends and changes in the social media landscape to inform strategy and recommendations
Job Requirements
- Bachelor’s degree from an accredited university in Marketing, Business Administration, Communication, Journalism, or English or equivalent experience
- Excellent creative skills for social media,
- Strong ability to create engaging photo & video content with an iPhone
- Social Media Marketing experience (1-2 years minimum)
- Client account management experience (1 year minimum)
- High level of familiarity with online social channels
- Familiarity with appropriate social channel analytics and how to interpret and communicate them
- Thorough understanding of the planning, creative, and production processes needed to implement a successful social media presence
- Knowledge of the current social media landscape and able to speak to trends
- Must be tech savvy; comfortable with smartphone apps and technology
- You know how to properly write AI prompts
- Efficient problem solver with excellent written and oral communication skills
- Confident in presenting ideas and results to clients and groups
- Meta Ads experience preferred, but not required
- Agency or startup experience
- SEO experience is a plus
- Hotel, hospitality, or tourism experience is a plus
Benefits
- Competitive salary
- Health, dental, and vision insurance options
- 401K with match
- Remote work environment
- Unlimited Paid Time Off
- Collaborative, strategy-focused team culture
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