• Work with engineering and business partners to define and build out complex software solutions driving business value. • Work in an agile Scrum environment taking development assignments to triage and resolve issues, develop new and enhance existing product features. • Document software designs, objectives, and create and respond to RFCs in a shared collaboration environment such as Confluence. • Develop business logic to empower our web and mobile applications via RESTful APIs. • Design and develop services in a serverless AWS architecture to maintain modularity, performance, security, development efficiency and enhancements. • Participate application design and design services that support those applications. • Work in an agile development environment, maintaining user story and task status, t-shirt sizing. • Respond to bugs and support issues to ensure web users are delighted to use our applications. • Conduct code reviews, create pull requests, respond to peer and manager feedback to improve source code, designs and deliverables. • Communicate on all open projects and give updates to both team members and Technology team staff.

• Lead technical efforts in DevOps, IaC, and automation, providing end-to-end ownership and support for critical GCP services. • Manage and resolve a high volume of ServiceNow tickets. Perform expert triage to ensure accurate priority levels (High/Medium/Low) and timely resolution. • Develop automation runbooks for scheduled shutdowns of hybrid workers and other resources to drive measurable cost savings. • Enhance Tekton clusters, GitHub repository migrations, and automated subscription lifecycle management. • Remediate vulnerabilities, enable Managed Identities on Function Apps, and apply hardened Linux OS policies and secure communication protocols to production environments. • Design, develop, and maintain Python, Java, or React-based web applications, portals, and cloud-automation microservices from scratch. • Develop backend services using Python and troubleshoot Google Maps Platform API and Java/Spring Boot integrations for Android/iOS applications. • Manage and implement cloud-automation solutions like Exception Frameworks, Cloud Health, Quota Management, and Cost Optimization tools to supply self-service capabilities and remove toil. • Build strong SRE platforms using Dynatrace or GCP Ops Monitoring Suite to ensure all key services implement metrics, observability, and proactive alerting. • Provide Knowledge Transfer (KT) sessions to junior engineers to maintain team technical standards. • Participate in on-call rotation for the GCP ops platform, lead incident review, and conduct thorough root cause analysis (RCA). • Collaborate with Product Driven Organization (PDO) teams and Cloud Providers to define, architect, and implement tools to enhance debuggability, supportability, availability, scalability, and performance.

• Design and implement complex, high-impact features and system improvements • Own end-to-end delivery of significant features and projects from design through production • Write production-quality code for business-critical systems that serve as a standard for the team • Debug complex issues spanning multiple systems, services, and integrations • Lead technical design and code reviews for the team, establishing and maintaining technical standards • Contribute to technical documentation, architecture decision records, and runbooks • Mentor Engineer I, II, and III teammates through pairing, code review, and direct coaching.

Role Description We are seeking an experienced Varicent Technical Lead to support the design, configuration, and optimization of our Incentive Compensation Management (ICM) platform. The ideal candidate will have strong technical expertise in Varicent, hands-on experience with Composer and Reports Studio, and the ability to translate business requirements into scalable compensation models. - Lead end-to-end configuration and development within the Varicent ICM platform. - Build and maintain Varicent data models, workflows, calculations, and compensation rules. - Configure compensation plans, quotas, crediting logic, and incentive structures. - Develop and manage ETL processes and data pipelines to ensure accurate data integration. - Create and publish dashboards and reports for commission insights and performance tracking. - Troubleshoot technical issues and provide user support as needed. - Participate in system upgrades, enhancements, and performance optimization efforts. - Maintain thorough technical documentation, configuration guides, and data flow diagrams. - Collaborate closely with business stakeholders, IT teams, and professional services. Qualifications - 5+ years of experience working with Varicent ICM. - Strong hands-on experience with Composer, Reports Studio, and Web Admin. - Proven ability to translate business requirements into functional Varicent models. - Experience building ETL pipelines and working with SQL or similar data tools. - Strong understanding of compensation plan design and crediting logic. - Excellent problem-solving skills and ability to troubleshoot complex data issues. - Ability to work cross-functionally in a fast-paced environment. Preferred Qualifications - Experience in enterprise compensation or sales operations environments. - Background in consulting or technical leadership. - Knowledge of BI reporting tools or data visualization dashboards.