• Partnering with stakeholders to define needs, analyze business processes, and design, test, and implement system solutions • Configuring settings and approval hierarchies in Coupa to meet organizational requirements • Research and develop solutions for the integration issues between Coupa and the finance system • Managing Coupa updates, analyzing feature releases, and implementing new functionalities • Document project deliverables such as requirements specification, design and test results. • Analyze user needs to determine functional and cross-functional requirements. • Performs functional allocation to identify required tasks and their interrelationships. • Identifies resources required for each task. • Define and manage application security. • Other duties as assigned.

• Build and maintain integrations across the revenue tech stack; • Translate business processes into scalable system configurations and automations; • Strengthen data integrity through validation logic and system controls; • Execute high-priority system changes quickly and reliably; • Support Sales and RevOps teams with operational improvements and reporting enhancements; • Contribute to AI-enabled workflow optimization across tools; • Partner closely with the Manager of Revenue Systems to test, iterate, and deploy solutions; • Coordinate the renewals of our revenue tech stack and vendor relationships.

• Own our analytics infrastructure end-to-end — from data pipelines and dashboards to ad hoc deep dives. • Build and maintain the metrics that guide how we operate: retention, churn, activation, engagement, LTV, and everything in between. • Identify the patterns in our data that aren't obvious — and turn them into recommendations leadership can act on within days, not quarters. • Partner directly with founders and execs on growth experiments, pricing analysis, and product decisions. • Monitor subscription and cancellation trends, surface root causes, and help the team prioritize the highest-leverage fixes. • Document your work so others can move fast.

• Support high-volume Total Rewards operations across benefits administration, compensation programs, and job architecture. • Independently triage incoming requests, assess urgency, navigate complex issues. • Deliver high-quality work under tight timelines. • Manage day-to-day administration of health and welfare benefits programs. • Resolve complex eligibility, enrollment, and claims issues. • Serve as escalation point for urgent employee concerns. • Support compensation programs including salary actions, job evaluations, and market analysis. • Draft and maintain job descriptions in partnership with HRBPs and leaders. • Support geographic pay practices, territory-based roles, and incentive programs. • Manage a high volume of requests through ticketing or case management systems. • Maintain visibility for stakeholders on request status.