• Own planning and cross-functional coordination for marketing programs • Build and run operating cadences with marketing leadership • Help define how marketing operates together • Partner across marketing functions, product, sales, and engineering • Track budget and approval workflows • Lead co-marketing and cross-functional program execution • Synthesize inputs into decision-ready materials

• Lead Program Scoping, Planning and Execution: Partner with business stakeholders (Customer Success, Revenue and Customer Operations leaders, managers, and CSMs) to identify, scope, prioritize, plan and execute strategic programs that improve the customer and employee experience and deliver tangible results. • Drive Cross-Functional Collaboration: Work with cross-functional leaders to scope projects, align objectives, and engage stakeholders to deliver outcomes aligned with key business objectives. • Deliver Impactful Reporting & Results: Measure results of projects and report out on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence and drive measurable outcomes for Samsara and customers. • Identify and Solution Operational Problems: Building processes, tools, dashboards, and reportable KPIs that scale and mitigate risks through proactive solutions and communications. • Champion, Role Model, and Embed Samsara’s Cultural Principles: Focus on Seller and Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team.

Role Description The Creator Success Program Manager partners with leadership to design and deliver scalable education, onboarding, accelerator programs, webinars, and community experiences that help creators grow their businesses on LTK. This role plays a key part in shaping creator education, developing enablement resources, and delivering impactful learning experiences across digital and in-person channels. Success in this role requires exceptional communication, presentation, and project management skills, along with a deep understanding of the creator economy and the ability to manage multiple strategic initiatives simultaneously. - Partner with leadership to develop and execute creator education programs, including onboarding, accelerator initiatives, webinars, and scalable learning experiences. - Deliver engaging workshops, webinars, and one-to-many coaching that drive creator growth, platform adoption, and business success. - Partner on creator programming for LTKCon and other creator events, including curriculum development, presentation creation, speaker preparation, and onsite execution. - Create polished presentations, educational resources, playbooks, spreadsheets, dashboards, and sales enablement materials that support both creators and internal teams. - Serve as a trusted expert on the LTK platform and creator economy, translating product updates, best practices, and industry trends into actionable education. - Partner cross-functionally with Product, Marketing, Brand Partnerships, Community, and Creator Success teams to continuously improve creator programs and experiences. - Analyze creator feedback and program performance to identify opportunities, measure impact, and recommend improvements. - Manage multiple high-impact projects simultaneously while maintaining strong organization, operational excellence, and attention to detail. - Travel as needed (typically several times per month during busy seasons - fall, spring) to support onboarding, creator events, LTKCon, and other strategic initiatives. Qualifications - 3+ years of experience in creator success, education, program management, community building, influencer marketing, sales enablement, or a related field. - Experience building and scaling educational programs, onboarding experiences, or creator communities. - Strong presentation, facilitation, curriculum development, and public speaking experience for audiences of varying sizes. - Experience planning and supporting creator-facing events, conferences, or large-scale educational programming. - Proficiency with Google Slides or PowerPoint and Google Sheets or Excel to create compelling presentations, training materials, and reporting. - Deep understanding of social media platforms, creator monetization, and the evolving creator economy. - Strong analytical, communication, project management, and storytelling skills. - CRM experience (HubSpot or equivalent) preferred. - Willingness to travel several times per month to support creator events, onboarding programs, LTKCon, and other business needs. - A mindset focused on seizing opportunities and moving with urgency. - Dedication to fierce prioritization and operational excellence. - Adaptability to a dynamic, fast-moving environment. - A growth mindset and openness to feedback. Benefits - The opportunity to be part of the leading global company in creator commerce. - A remote-first, productivity-first environment. - Competitive compensation and benefits package to meet the needs of you and your family. - 401(k) with LTK company matching. - Medical Insurance, Vision Insurance, Dental Insurance. - Paid Maternity Leave and Paid Paternity Leave. - Summer Fridays and Flexible PTO.

• Partner with business stakeholders to identify, scope, prioritize, plan and execute strategic programs that improve the customer and employee experience and deliver tangible results • Work with cross-functional leaders to scope projects, align objectives, and engage stakeholders to deliver outcomes aligned with key business objectives • Measure results of projects and report out on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence • Build processes, tools, dashboards, and reportable KPIs that scale and mitigate risks through proactive solutions and communications • Champion, Role Model, and Embed Samsara’s Cultural Principles