• Serves as a subject matter expert for Retail Banking and related business lines, providing guidance on onboarding, account maintenance, periodic reviews, and customer exits. • Perform or review Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for retail customers. • Evaluate customer profiles using a risk-based approach, incorporating customer activity, products and services, geographies, ownership structures, occupation, and source of funds/wealth where applicable. • Review and assess the adequacy, accuracy, and consistency of CIP/KYC documentation and recommend remediation when deficiencies are identified. • Provide guidance on determining appropriate risk mitigation strategies for higher-risk customers. • Act as an escalation point for complex, high-risk, or sensitive customer situations, including customer risk ratings, onboarding decisions, and ongoing risk management concerns. • Provide independent challenge and credible advisory opinions where business practices, documentation, or decisions may not align with policy, procedure, or regulatory expectations. • Document risk-based analyses and advisory rationale to support governance, audit trails, internal oversight, and regulatory examinations. • Conduct or review preliminary BSA screenings, including adverse media, sanctions, and PEP reviews, and assess potential regulatory and reputational risk. • Review BSA watchlist alerts (e.g., 314a, OFAC, sanctions, negative news) and assist with disposition, escalation, or referral. • Maintain sufficient familiarity with transaction monitoring typologies and alerting frameworks to support advisory functions, issue identification, and escalation decisions. • Assist with the preparation of or advise on Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) other BSA reporting where complex or unusual scenarios require subject matter input. • Provide BSA support for new retail products, services, channels, or material process changes, including digital initiatives and third-party solutions impacting customer risk. • Participate in special projects, including remediation activities, policy and procedure updates, process improvements, and control enhancements. • Identify and analyze trends, themes, and emerging risks across the retail portfolio. • Translate observations into actionable insights and recommendations for BSA leadership to support risk management and continuous improvement. • Partner with first-line, operational, and second-line teams to promote consistent understanding and application of CIP/CDD/EDD requirements. • May support BSA/AML or fraud investigations.

Role Description As a Media Solutions Senior Analyst , you will refine your programmatic craft across the Google Marketing Platform (e.g. DV360, SA360, CM360), unlocking value across channels (Advanced TV/CTV, Audio, Video/YouTube, Display/Native, SEM) and the ad tech ecosystem of SSPs, CDPs, DMPs, ad verification partners, and more. Aside from an advancement in technical skills, this role will offer a unique entrepreneurial opportunity to support a business from the ground up, developing processes, growing the team, etc. You’ll be very independent and given the opportunity to take on challenges that you feel are mission critical for the business to scale effectively. Why You Will Love This Role - You are excited about helping brands leverage data as a superpower. - You will work alongside a diverse team of strategists, engineers, data scientists, and marketing execution experts who help our customers activate and apply their data superpowers at speed and scale to: - Understand, communicate and connect deeply with their customers’ needs and desires - See around corners to identify threats & opportunities - Adapt and innovate at the speed of light - Leap over their competition from a single data-driven insight What You Will Do - Support the overall team on a day to day basis - Serve as primary client point of contact for clients and as support point for other clients when needed - Lead 1-2 clients and support your team members across 4-8 clients - Understand clients’ business issues and goals and ensure successful delivery of marketing/media services - Become the trusted “go to person” for clients - Support Google marketing Platform (CM/DV/SA) trainings for clients - Help senior team leads to identify client upsell opportunities across Media and Data Solutions - Support project management and innovation within the team - Identify process and pain points to automate and improve - Responsible for supporting Media Team with billing and technical troubleshooting - Refine your programmatic/biddable media expertise while broadening your optimization expertise with Google’s omni-channel media trading platforms and analytics tools - Work with Napkyn peers to provide best-in-class Google support - Codify and share best practices across the team - Be a strategic partner to your clients and to Google counterparts (e.g., product development) Qualifications - 1-3+ years of full-time digital optimization experience required (e.g. Programmatic/DSP media buying) - Bachelor’s degree or similar alternative, recognized and relevant certification(s) - Knowledgeable of DV360, ideally have experience with buying PMPs, CTV, Youtube, and other advanced programmatic knowledge - Strong knowledge of CM360 - Strong analytical skills, and comfort with MS Excel/Google Sheets, data analysis and internet technologies - Maintain an in-depth knowledge of digital marketing technologies and other Google Marketing Platform technologies (Google Analytics, Google Ads/Search Ads360) - Previous experience with executive relationship development - Understanding of high-level business strategy - Ability to articulate technical capabilities in terms of business value - Eagerness and willingness to learn (and teach) Desired Characteristics - Strong communication and presentation skills - Proven creative problem-solving approach and strong analytical skills - A valued team member, who upholds Napkyn’s values and professional integrity at all times - Articulate and confident presenter - Ability to effectively prioritize tasks - Excellent business writing and communication skills - Analytically minded - Self-motivated with lots of energy - Outgoing, positive thinker - Flexible, versatile and proactive - Open, honest and direct, comfortable giving and receiving constructive feedback Benefits - Healthcare/Dental/Vision - Unlimited PTO - 401k Contributions - $75/mo Wellness Stipend - $100/mo Mobile Phone Stipend - $50/mo Internet Stipend - $500/yr Annual Learning Stipend - $2,000/yr Annual Tuition Stipend - One-time $200 New Hire Home Office Equipment Stipend - Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave - Annual Work From Anywhere 4 weeks per year

Role Description This position is responsible for analyzing, developing, implementing, supporting, and maintaining Identity and Access Management (IAM) solutions that support enterprise applications and identity lifecycle processes across UI Health Care. The role contributes to the development and maintenance of application code, scripts, system configurations, integrations, automated workflows, and provisioning logic used to create, modify, secure, and deprovision user accounts and access. - Analyzes business and technical requirements, evaluates operational processes and data, troubleshoots application and automation issues, and develops or implements solutions that improve the accuracy, reliability, security, and efficiency of IAM processes. - Works collaboratively with IAM operational staff, application developers, system administrators, application teams, and other technical and functional stakeholders. - Actively participates in operational identity and access management activities, including ticket processing, account provisioning and deprovisioning, access changes, troubleshooting, and rotating on-call support. - Direct participation in IAM operations is an integral responsibility of the position. - This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Qualifications - Bachelor’s degree in MIS, Computer Science, or related field; or an equivalent combination of education and experience in a related field. Requirements - Experience developing, modifying, or maintaining application code or scripts using one or more programming or scripting languages. - Experience troubleshooting application, scripting, automation, integration, or data-related issues. - Experience analyzing business or technical requirements and translating them into application logic, scripts, system configurations, automated workflows, or other technical solutions. - Experience working with relational data and writing or modifying database queries. - Experience working with complex, integrated IT systems and applications. - Demonstrated ability to analyze technical problems, investigate root causes, and implement or recommend appropriate solutions. - Ability to communicate effectively, both verbally and in writing, with technical and non-technical stakeholders. - Demonstrated ability to manage multiple priorities and work effectively in a collaborative team environment. - Ability to obtain and maintain role-relevant technical certifications as required (e.g., Epic Security/Core Analyst or equivalent identity and access management certifications). Desired Qualifications - Experience with PowerShell, C#, .NET, MVC or similar web application frameworks, SQL, JavaScript, or other technologies used to develop and support enterprise applications and automation. - Experience with identity and access management concepts and processes, including account lifecycle management, provisioning and deprovisioning, role-based access control, authentication, and authorization. - Experience with Microsoft Active Directory, Microsoft Entra ID, or similar directory and identity platforms. - Experience developing or supporting system integrations using APIs, databases, file-based interfaces, scheduled automation, or event-driven processes. - Experience maintaining or enhancing an existing application codebase or automation environment. - Experience with source control and structured application change, testing, and deployment practices. - Experience working in healthcare or another regulated environment. - Familiarity with HIPAA, FERPA, and related confidentiality and information security requirements. - Experience with Epic security or other enterprise healthcare application security and provisioning processes. Benefits - Generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Pay Grade Pay grade: 4B Salary: $58,876 to commensurate. Application Process To be considered, applicants must upload a resume that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization. For additional questions contact Ann Lampe at Ann-Lampe@uiowa.edu.

Role Description We are looking for a Business Analyst / Technical Consultant specializing in systems and API integrations to join our Professional Services team. In this role, you will act as the bridge between clients, business stakeholders, and technical delivery teams. You will lead discovery conversations, understand complex business processes and system architectures, and translate customer needs into clear technical specifications that development and implementation teams can successfully execute. This is a highly versatile internal consulting role supporting integration and implementation projects. You will work with different clients, products, industries, and technical environments, so adaptability, strong communication skills, and the ability to create structure in complex situations will be essential. You will not only gather requirements but also help customers understand how their systems should connect, define data mappings and integration workflows, identify risks and dependencies, and ensure that solutions are properly documented, tested, and prepared for go-live. If you enjoy solving complex integration challenges, working directly with customers, and translating between business and technology, we would love to hear from you. - 📅 Start date: September 2026 - 🖋️ Contract type: Independent Contractor + Indefinite Contract - 🕘 Work hours: Monday to Friday, 7 AM to 4 PM PST - 💻 Work mode: 100% remote Qualifications - At least 4 years of experience as a Business Analyst, Systems Analyst, Integration Analyst, Technical Consultant, or similar role within software development or enterprise technology implementations. - Proven experience working on complex system integrations involving cloud platforms, enterprise applications, or SaaS products. - Hands-on knowledge of REST APIs, web services, integration workflows, and data exchange formats such as JSON, XML, and CSV. - Experience with file-based integrations, ETL processes, FTP, or SFTP. - Strong experience gathering requirements and translating business processes into detailed technical specifications. - Practical experience creating data mappings, process flows, business rules, validation requirements, and exception-handling documentation. - Participation in at least three or four complex integration or enterprise implementation projects from discovery through go-live. - Strong analytical and troubleshooting skills, with the ability to understand how data moves between multiple systems. - Excellent written and verbal communication skills in English. - Confidence leading client conversations and explaining complex technical concepts to non-technical stakeholders. - Ability to work effectively with developers, architects, QA teams, project managers, product teams, and client stakeholders. - Strong organizational skills and the ability to manage several projects, customers, and priorities simultaneously. - Adaptability and curiosity when learning new products, industries, systems, and business domains. Requirements - Hands-on experience using Postman or similar API testing tools. - Experience creating test plans, test cases, acceptance criteria, traceability matrices, or functional validation documentation. - Background in manual or automated Quality Assurance. - Experience with enterprise ERP platforms such as SAP, Oracle NetSuite, Microsoft Dynamics, Infor, or similar systems. - Knowledge of procurement, Accounts Payable, Source-to-Pay, Procure-to-Pay, Spend Management, or financial software processes. - Experience integrating supplier, purchase order, invoice, payment, accounting, or general ledger data. - Familiarity with authentication methods such as OAuth, bearer tokens, API keys, or basic authentication. - Previous experience working in Professional Services, consulting, implementation, or customer-facing SaaS environments. Benefits - 💻 100% remote from anywhere - 💸 Competitive compensation in USD - 🧠 Training allowances for upskilling - 🌍 Work with global teams and top-tier clients - 🖥 Home-office hardware setup - 🏖 PTO for recharge and balance - 🫶 People-first culture built on trust, autonomy, and impact