Patriot Bank, N.A.

• Support day-to-day operational functions within the Institutional Banking group. • Ensure accuracy, timeliness, and compliance of operational activities. • Investigate and resolve exceptions, discrepancies, and incidents and customer inquiries. • Maintain daily operational reporting, including transaction volumes, limits, and settlement activity. • Coordinate with fintech partners and internal stakeholders to support payment flows and settlement processes. • Manage prefunding, reserve accounts, and settlement reconciliation processes. • Oversee end-to-end processes to effectively set up new institutional accounts. • Monitor for accuracy, documentation, and risk controls.

• Lead and manage all projects and initiatives within the Institutional Banking Group, from concept through completion. • Develop and maintain a centralized tracking system for all ongoing projects, timelines, milestones, and deliverables. • Coordinate cross-functional teams, ensuring clear ownership, accountability, and progress across business units and support departments. • Prepare regular senior management and executive-level reports summarizing project status, risks, resource needs, and key decisions. • Conduct timely follow-up with stakeholders to ensure progress and escalate delays or obstacles where necessary. • Facilitate project governance meetings, track action items, and ensure timely closure and documentation of outcomes. • Proactively identify areas requiring process improvement, policy updates, or operational enhancements to improve project efficiency and delivery. • Support resource planning, prioritization, and capacity management across concurrent initiatives. • Maintain strong alignment with Compliance, Risk Management, Operations, and Technology partners to ensure regulatory and operational requirements are incorporated into all project deliverables. • Ensure adherence to BSA/AML requirements, network requirements and internal compliance policies.

• Serve as the primary relationship manager for High Net Worth individuals, families, and their closely held businesses. • Deliver customized credit solutions such as tailored lending structures, liquidity strategies, and balance-sheet optimization. • Build long-term, trusted advisory relationships with affluent clients, family offices, and key professional advisors (CPAs, attorneys, wealth advisors). • Identify cross-sell and deepening opportunities across credit, treasury, and private banking offerings. • Proactively cultivate new HNW and business relationships through referrals, networking, and strategic outreach. • Actively manage a portfolio of HNW and commercial credit relationships, ensuring ongoing credit quality.

• The AVP, BSA Specialist, serves in an advisory and oversight capacity for BSA Institutional activities. • Primary responsibility for assessing the adequacy and effectiveness of governance, risk management, and internal controls for the Bank’s Third-Party Program Managers and cobranded programs. • Conduct due diligence on new Program Managers and cobrands to assess risks, controls, and risk appetite tolerance. • Lead BSA and Fraud oversight testing of Program Managers and cobrands and evaluate effectiveness and/or recommend action plans to remediate observed deficiencies. • Ensure adherence to Patriot Bank’s risk appetite statement and alignment with the bank’s policies, procedures, and strategic objectives. • Partner with business stakeholders such as Operations, Institutional Banking, and Compliance teams to strengthen payment program controls. • Deliver metrics to BSA leadership on a regular cadence that provides insight into the state of the Program Manager’s testing results. • Prepare management information (“MI”) utilized for executive reporting to risk committees and the Board on oversight results, trends, and alignment with Patriot Bank’s risk appetite. • Assist in the preparation of responses to internal audit, regulatory examinations, and external reviews as well as support remedial efforts. • Supports other initiatives, engagements, and projects as needed.

• Lead the execution of enterprise initiatives that support the modernization and simplification of Operations. • Translate high-level strategy into actionable projects, managing execution, timelines, and resource alignment. • Facilitate cross-functional collaboration to solve complex operational challenges using structured problem-solving frameworks (e.g. Scrum, Agile methodologies). • Identify opportunities for standardization, efficiency gains, and service delivery improvement across retail channels. • Champion Agile and Scrum methodologies to drive efficient delivery, prioritization, and continuous improvement. • Lead cross-functional initiatives, ensuring alignment across stakeholders and timely execution of strategic objectives. • Manage competing priorities across multiple initiatives while maintaining a focus on measurable outcomes. • Influenced decision-making through data-driven insights and strong stakeholder engagement. • Foster a culture of accountability, innovation, and continuous improvement. • Own the strategy and implementation of process automation within the Operations division, targeting high-impact manual or repetitive processes. • Partner with IT to evaluate and deploy automation technologies and system enhancements. • Leverage expertise with core banking systems and Treasury Management platforms to streamline and digitize operations. • Drive testing, change management, and rollout of automation initiatives to ensure successful adoption and performance outcomes. • Conduct operational reviews to identify inefficiencies, handoff delays, or unnecessary controls that can be automated or redesigned. • Engage with frontline teams to gather insights and implement changes that are practical, scalable, and compliant.

• Serve as a trusted mid-level advisor across the bank’s evolving businesses • Provide legal guidance and support for commercial lending, loan servicing, and specialty credit products • Draft, review, and negotiate commercial contracts and transactional documents • Advise on day-to-day legal and regulatory banking questions • Support corporate governance, board materials, and holding-company-level matters • Assist with legal aspects of fintech partnerships, payment systems, and vendor relationships • Conduct legal research and prepare actionable guidance for senior counsel and executives • Work directly with C-suite officers on strategic initiatives and sensitive legal matters • Strengthen enterprise risk, compliance, and controls as the bank scales • Operate in a fast-paced, execution-focused environment with minimal oversight