• Deliver clear, actionable insights that inform operational decision-making • Collaborate with AGN leadership, translating business questions into structured analysis • Identify performance drivers and deliver recommendations that influence the business • Partner with stakeholders across departments to understand objectives and define analytical needs • Document business logic, assumptions, KPIs, and requirements • Clearly communicate & deliver analysis to audiences with varying levels of technical knowledge • Build and maintain Excel-based analytical files for decision-making

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are building a centralized Data Warehouse and developing in-house marketing automation capabilities to support scalable, data-driven growth. We are looking for a Middle Business Analyst who will translate business needs into structured data requirements and automation logic. This role sits at the intersection of marketing, product, and the data team, ensuring that customer data models, lifecycle definitions, and automated workflows are aligned with measurable business outcomes. You will collaborate closely with the data team and cross-functional stakeholders to design reliable data foundations that enable retention initiatives, lifecycle communication, and consistent performance measurement across the company. Qualifications - 1+ years of experience as a Business Analyst, System Analyst, or in a data-focused analytical role - Basic to intermediate SQL skills (ability to read queries and validate logic) - Experience working cross-functionally (marketing, product, data, billing teams) - Strong analytical thinking and ability to structure ambiguous business requests - Clear documentation and communication skills - Familiarity with core marketing and product performance metrics (retention, churn, LTV, conversion) Requirements - Collect and structure business requirements related to customer data, marketing initiatives, and lifecycle communication - Formalize and document agreed metric definitions and ensure their consistent implementation across data models and automation workflows - Translate business and analytical requirements into clear data specifications for the data team - Contribute to the design and validation of Data Warehouse models supporting marketing and lifecycle use cases - Define and document segmentation rules and automation trigger logic based on agreed business definitions - Identify data gaps, inconsistencies, and process inefficiencies, and initiate improvements - Maintain clear documentation of data flows, business logic, and metric definitions - Collaborate with marketing, product, and data stakeholders to align priorities and enable scalable automation Benefits - Time-off Policy - unlimited Out of office days - Remote or Hybrid work. The choice is yours! - AI-assisted development tools compensation - Sport and education compensations - Psychologists compensation - Language courses compensation - Co-working compensation - Health insurance - 100% Sick Leave Compensation - Team buildings and offsites (Spain, Italy, Poland and other) - Merch - Birthday presents

Role Description Avenga is looking for a skilled Senior Business Analyst/Product Owner to join our team full-time. Our client is a leading multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. They build better lotteries that return more to good causes by focusing on innovation, technology, efficiency, and safety across a growing casual gaming entertainment portfolio. The client’s purpose is to make play better for all and their mission is to be a trusted and proactive guardian of all that is good in lotteries and casual gaming entertainment. As a Senior Business Analyst/Product Owner, you will drive strategic business initiatives by: - Analyzing complex business processes - Eliciting requirements - Translating requirements into actionable solutions You will work closely with cross-functional teams to: - Facilitate change - Optimize processes - Ensure business solutions meet operational and strategic goals Qualifications - 5+ years of experience in BA/Product related positions - Proficient user of BPM - Experience in the Betting Industry - Solid understanding of overall system architectural design and system dependencies - Ability to differentiate between front-end and back-end functionalities - Clear understanding of system integration through APIs - Experience in working on multiple and varied large-scale projects - Successful practical experience in establishing and complying with the change management process - English - Upper-Intermediate or higher Requirements - Experience in web and mobile applications (nice-to-have) - A degree in a CS or Computer Engineering discipline or equivalent (nice-to-have) This is your role - Work with stakeholders and product managers to analyze data and align product roadmap to strategic goals - Act as an ambassador for the product internally and externally - Possess a fundamental understanding of end-to-end customer experience integration and dependencies - Work closely with Tech Leads and Delivery Managers to ensure requirements clarity and technical excellence - Develop scope documents and define Epics/User Stories for CLS Software Development teams - Assess value, develop cases, and prioritize stories, epics, and themes - Define priorities for short-term and long-term delivery with Product Managers and stakeholders - Identify and manage dependencies, risks, and stakeholders’ expectations - Develop detailed specifications for product features for the development team - Maintain an appropriately prioritized backlog of user stories for implementation - Ensure effective coordination and establish feedback loops among teams, stakeholders, and customers - Run refinement sessions with development teams to articulate delivery goals - Run iteration reviews or demo sessions with QA engineers to present deliverables and receive feedback Benefits - At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership. - We are committed to fostering a work environment where our diverse community actively shapes our growth. - We build a workplace where everyone feels free to be themselves while honoring the boundaries of others.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Applies specialized expertise to provide senior consultative support to lead and/or conduct business operations analysis and reporting and analysis that is typically function-specific. - Performs research, analyzes information, presents findings, and recommends changes based on various factors to solve problems and improve business outcomes. - Partners with business, technology, and operations stakeholders to evaluate, design, and implement improvements within supporting business systems and work systems. - Supports or leads project/workstream execution across the project life cycle to deliver measurable operational outcomes. Job Responsibilities - Brings in-depth and/or breadth of expertise to business process changes. - Conducts analyses based on operational, economic and/or financial data to quantify competitive performance of business segments. - Analyzes information to identify trends, patterns, gaps, and insights using descriptive analytics. - Builds the business case for making a change to current practices, programs, or procedures. - Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes. - Develops, updates, and analyzes more complex metrics used to determine operational performance. - Owns report development for reports/dashboards of high complexity. - Receives, evaluates, and responds to complex data-related inquiries by applying knowledge of data and business operations. Qualifications - Displays strong research, problem solving, analytical, and critical thinking skills. - Advanced business operations knowledge including understanding the function's value chain and market conditions. - Advanced influencing, relationship management & presentation skills. - Highly skilled at supporting change and imparting value within an organization. - Strong project management skills as part of implementing business process changes. - Advanced knowledge of available data sources, strengths, and shortcomings. - Experience leading multiple workstreams and applying project management disciplines. - Ability to partner with cross-functional teams to evaluate and improve supporting business systems/work systems. - Ensures data integrity and quality throughout analysis and reporting. - May also be relevant: Advanced knowledge of Excel and strong knowledge of database software. - Strong knowledge of data visualization techniques. - Solid knowledge of business intelligence tools. - Competencies typically acquired through a Bachelor's degree or equivalent experience in addition to 8+ years of relevant experience. - Relevant experience may also include project management and systems/process implementation. - Advanced degree preferred. Benefits - Comprehensive benefits that support your life and well-being. - Workplace flexibility and professional development opportunities. - Opportunities provided through Employee Resource Groups. Company Description At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture.