Role Description Avenga is looking for a skilled Senior Business Analyst/Product Owner to join our team full-time. Our client is a leading multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. They build better lotteries that return more to good causes by focusing on innovation, technology, efficiency, and safety across a growing casual gaming entertainment portfolio. The client’s purpose is to make play better for all and their mission is to be a trusted and proactive guardian of all that is good in lotteries and casual gaming entertainment. As a Senior Business Analyst/Product Owner, you will drive strategic business initiatives by: - Analyzing complex business processes - Eliciting requirements - Translating requirements into actionable solutions You will work closely with cross-functional teams to: - Facilitate change - Optimize processes - Ensure business solutions meet operational and strategic goals Qualifications - 5+ years of experience in BA/Product related positions - Proficient user of BPM - Experience in the Betting Industry - Solid understanding of overall system architectural design and system dependencies - Ability to differentiate between front-end and back-end functionalities - Clear understanding of system integration through APIs - Experience in working on multiple and varied large-scale projects - Successful practical experience in establishing and complying with the change management process - English - Upper-Intermediate or higher Requirements - Experience in web and mobile applications (nice-to-have) - A degree in a CS or Computer Engineering discipline or equivalent (nice-to-have) This is your role - Work with stakeholders and product managers to analyze data and align product roadmap to strategic goals - Act as an ambassador for the product internally and externally - Possess a fundamental understanding of end-to-end customer experience integration and dependencies - Work closely with Tech Leads and Delivery Managers to ensure requirements clarity and technical excellence - Develop scope documents and define Epics/User Stories for CLS Software Development teams - Assess value, develop cases, and prioritize stories, epics, and themes - Define priorities for short-term and long-term delivery with Product Managers and stakeholders - Identify and manage dependencies, risks, and stakeholders’ expectations - Develop detailed specifications for product features for the development team - Maintain an appropriately prioritized backlog of user stories for implementation - Ensure effective coordination and establish feedback loops among teams, stakeholders, and customers - Run refinement sessions with development teams to articulate delivery goals - Run iteration reviews or demo sessions with QA engineers to present deliverables and receive feedback Benefits - At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership. - We are committed to fostering a work environment where our diverse community actively shapes our growth. - We build a workplace where everyone feels free to be themselves while honoring the boundaries of others.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Applies specialized expertise to provide senior consultative support to lead and/or conduct business operations analysis and reporting and analysis that is typically function-specific. - Performs research, analyzes information, presents findings, and recommends changes based on various factors to solve problems and improve business outcomes. - Partners with business, technology, and operations stakeholders to evaluate, design, and implement improvements within supporting business systems and work systems. - Supports or leads project/workstream execution across the project life cycle to deliver measurable operational outcomes. Job Responsibilities - Brings in-depth and/or breadth of expertise to business process changes. - Conducts analyses based on operational, economic and/or financial data to quantify competitive performance of business segments. - Analyzes information to identify trends, patterns, gaps, and insights using descriptive analytics. - Builds the business case for making a change to current practices, programs, or procedures. - Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes. - Develops, updates, and analyzes more complex metrics used to determine operational performance. - Owns report development for reports/dashboards of high complexity. - Receives, evaluates, and responds to complex data-related inquiries by applying knowledge of data and business operations. Qualifications - Displays strong research, problem solving, analytical, and critical thinking skills. - Advanced business operations knowledge including understanding the function's value chain and market conditions. - Advanced influencing, relationship management & presentation skills. - Highly skilled at supporting change and imparting value within an organization. - Strong project management skills as part of implementing business process changes. - Advanced knowledge of available data sources, strengths, and shortcomings. - Experience leading multiple workstreams and applying project management disciplines. - Ability to partner with cross-functional teams to evaluate and improve supporting business systems/work systems. - Ensures data integrity and quality throughout analysis and reporting. - May also be relevant: Advanced knowledge of Excel and strong knowledge of database software. - Strong knowledge of data visualization techniques. - Solid knowledge of business intelligence tools. - Competencies typically acquired through a Bachelor's degree or equivalent experience in addition to 8+ years of relevant experience. - Relevant experience may also include project management and systems/process implementation. - Advanced degree preferred. Benefits - Comprehensive benefits that support your life and well-being. - Workplace flexibility and professional development opportunities. - Opportunities provided through Employee Resource Groups. Company Description At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is for a Senior ServiceNow Business Analyst - REMOTE. The ideal candidate will play a crucial role in bridging business needs with technical solutions. - Gather requirements and collaborate closely with various teams to ensure successful implementation and adoption of ServiceNow applications. - Deliver impactful, high-quality solutions that align with organizational goals. - Drive efficiency and innovation within diverse client environments while fostering a culture of continuous improvement. Accountabilities - Engage business stakeholders to identify, document, and prioritize functional and non-functional requirements for ServiceNow implementations. - Translate business needs into clear, actionable user stories and acceptance criteria. - Conduct workshops, interviews, and process mapping sessions to capture workflows. - Collaborate with ServiceNow developers and architects to translate requirements into configurations and workflows. - Validate design proposals to ensure they align with best practices. - Support data model, integration, and UI/UX design discussions. - Participate in sprint planning, backlog grooming, and UAT cycles. - Define and execute test cases, coordinating user acceptance testing. - Configure solutions within the ServiceNow SPM suite, ensuring quality standards are met. - Contribute to process documentation and continuous improvement initiatives. Qualifications - Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field. - 3–5+ years of business analysis experience, with at least 2 years focused on ServiceNow implementations. - Deep understanding of Strategic Portfolio Management concepts. - Proven experience implementing ServiceNow SPM for enterprise clients. - Experience with SPM and additional ServiceNow modules. - Demonstrated experience in requirements gathering and process design in an Agile environment. - Familiarity with Agile, Waterfall, and Hybrid development methodologies. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and stakeholder management skills. - Understanding integration points with other enterprise systems. Benefits - Medical, Dental, and Vision insurance. - Flexible Spending Accounts. - Short Term and Long Term Disability. - Life Insurance and AD&D. - Option to purchase additional Life Insurance and AD&D. - Paid Time Off and Personal Leave. - Holidays off. - 401(k) plan with company match. - Work/life balance initiatives. - Opportunity for professional growth and continuous learning.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves providing risk management support and advice to members of the sponsoring dental associations. - Advisor/liaison for risk management calls from TDIC sponsoring association members. - Researches risk management issues involving analysis of claims data, industry trends, regulatory, statutory and legal developments. - Collaborates with team to identify article topics for addressing risk management issues for dental publications. - Researches and develops self-study courses and seminars, presentations, products and services specific to identified coverage needs. - Presents live, in-person risk management seminars to educate members and dental students. - Participates in Risk Assist Program to provide targeted risk management assistance. Qualifications - High School diploma or GED required. - Minimum of 2 years’ risk management, dental office, or other similar business experience. - Knowledge of insurance, dentistry, and/or healthcare risk management. - Ability to effectively partner with clients and customers to answer questions and problem solve. - Demonstrated public speaking skills, including the ability to develop and deliver live presentations. - Demonstrated technical writing skills. - Ability to work well independently and within a team environment. - Ability to manage multiple projects. - Proficient computer skills, including Excel, Word, and PowerPoint. Requirements - Bachelor’s degree in business or related field recommended or equivalent experience. - Risk management experience. - Front and/or back dental office experience. - RDA or RDH license. - Public speaking experience. Benefits - Remote and hybrid flexibility and technology to support remote work. - Generous time off program starting at 22 days of PTO and 13 paid holidays. - Highly competitive medical, dental and vision plans, including FSA and HSA account options. - 401(k) plans, with a generous match and safe harbor contributions upon eligibility. - Paid parental leave. - Wellness programs, including incentives and an In-Shape Family Fitness discount. - Opportunities for professional development, training and leadership skill-building. - Critical illness, accident, life, pet, short term and long-term disability insurance options. - Employee Assistance Program (EAP) for support navigating day-to-day challenges. Company Description We are The Dentist Insurance Company (TDIC), dedicated to protecting dentists with a comprehensive suite of insurance products and risk management tools. - Founded in 1980 by California Dental Association members. - Protects over 24,000 policyholders across 15 states. - Rated A (Excellent) by AM Best for financial stability for 28 consecutive years. - Endorsed by nine dental associations.