• Receive, process, and reconcile payments from multiple sources, including electronic funds transfers (EFTs), paper checks, and credit card transactions • Accurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirements • Perform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal records • Reconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptly • Research and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenance • Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standards • Collaborate with team members, supervisors, and cross‑functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issues • Support special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting Manager • Additional job duties as assigned

• Manage firmwide resource scheduling and staffing to ensure teams are effectively assigned and workloads are balanced • Monitor resource utilization, availability, and capacity, proactively identifying and resolving staffing challenges • Analyze scheduling, utilization, and workforce data to support forecasting and operational decision-making • Partner with leaders across the organization to align staffing strategies with business needs and project demands. • Coordinate onboarding schedules, training activities, and resource planning for new team members • Organize continuing professional education (CPE) programs, compliance tracking, and development opportunities to support employee growth.

• The Client Delivery Lead owns engagement health end-to-end. • This role is responsible for delivering measurable value to the client. • From discovery through solution design to delivery, the Client Delivery Lead owns the end-to-end client experience. • Problem definition is owned from the outset. • Through structured discovery, a deep understanding of the client’s business is developed, the highest-leverage opportunities are identified, and the problems worth solving are clearly defined. • Surface-level requests are not accepted at face value. • As the bridge between stakeholders and technical teams, complex business challenges are translated into precise technical problem statements, aligned solution paths, and clear success metrics. • Disciplined execution is a core expectation. • Accountability is to results, not activity.

• Provide technical expertise to sales representatives, and customers during the sales process. • Perform technical sales support at customer sites or on a multiple-site basis. • Resolve technical product/service issues. • Assist customers during the sales process to maximize benefits derived from the organization's products and/or services. • Raise regional awareness by promoting Avantor’s value proposition. • Support the biopharma account management team with technical capabilities presentation. • Partner with technical end users to develop customer tailored Single Use products and solutions. • Build and sustain business relationships with customers to ensure brand loyalty. • Partner with sales management team in driving growth of the Fluid Handling and Production Chemical revenue and portfolio. • Champion internal alignment with sales/account management and product management.