AI-Powered Solutions for Utilities
Technical Program Manager
Location
United States
Posted
8 days ago
Salary
$100K - $125K / year
Seniority
Senior
Job Description
Technical Program Manager
Bidgely
• Own the successful delivery of enterprise customer implementations from onboarding through launch • Serve as the primary customer-facing lead during implementation • Manage project timelines, risks, dependencies, and deliverables • Facilitate project meetings and stakeholder updates • Partner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams • Contribute to contract reviews and change orders when implementation scope evolves • Represent the onboarding team in customer presentations and sales engagements as needed • Lead solution design and implementation for enterprise utility customers • Work directly with customer engineering teams on data integrations, APIs, and system architecture • Translate customer requirements into scalable technical solutions • Guide requirement analysis, integration planning, and implementation execution • Identify product gaps and collaborate with Product teams on enhancements • Produce technical documentation outlining architecture, integrations, and deployment plans • Partner with engineering teams to troubleshoot and resolve technical issues • Develop deep expertise in the utility and energy markets • Ensure customers achieve measurable value from the platform • Identify opportunities for future growth within customer accounts • Occasionally travel to Bidgely headquarters in Los Altos, CA
Job Requirements
- 5–7 years managing software implementation or integration programs at a technology company
- Experience delivering complex enterprise implementations for high-touch customers
- Proven experience serving as the primary point of contact for enterprise customers
- Experience collaborating with globally distributed teams and offshore engineering resources
- Strong experience designing and delivering cloud-based B2B implementations
- Ability to manage project plans, risks, and deliverables using tools such as Jira, Smartsheets, or similar platforms
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong time management and ability to manage multiple concurrent projects
- Customer-first mindset and strong relationship-building skills
- Comfortable collaborating with international teams
Benefits
- Offers Equity
- Offers Bonus
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