• Develop and maintain scalable backend microservices using C#, .NET, Docker, Kubernetes, and AWS, contributing to the reliability of Xero's document ecosystem. • Implement new features and improvements to document ingestion, processing, and data extraction pipelines, ensuring high quality and test coverage. • Work closely with product managers, designers, and other engineers to deliver exceptional user experiences that simplify financial management for our customers. • Debug and resolve issues across Xero's technology stack, contributing to root-cause analysis and implementing durable fixes. • Write and maintain clear technical documentation, including architecture notes and data flow diagrams, to support team knowledge sharing.

• Develop physical substation design packages for renewable energy substations and/or utility interconnections, including general arrangement drawings, plan/section/elevation views, equipment layouts, bus arrangements, and preliminary steel and foundation quantities • Develop grounding, lightning protection, and conduit/raceway layouts as required • Translate utility interconnection requirements and client documentation into clear, actionable preliminary physical deliverables • Produce high-quality AutoCAD drawings and 3D substation models consistent with Revamp standards • Coordinate with protection & control, civil, structural, and power systems teams to deliver integrated design packages • Review subconsultant deliverables for technical accuracy, quality, and schedule alignment

• Design, implement, and support enterprise voice solutions including Microsoft Teams Voice, Direct Routing, and Operator Connect. • Administer and maintain POTS lines for life-safety systems and regulatory requirements. • Manage SIP trunking services including call routing, failover, and quality optimization. • Support auto attendants, call queues, voicemail, E911, and number management. • Manage cellular services including provisioning, carrier plans, and lifecycle management. • Provide Tier 2/3 support and perform root-cause analysis for telecom issues. • Coordinate with carriers and vendors for service delivery and escalation. • Maintain documentation including call flows, inventories, and runbooks. • Ensure compliance with E911, Kari’s Law, and RAY BAUM’s Act.

• Develop protection & control design packages for renewable energy substations, including single-line diagrams (SLDs), three-line diagrams, AC and DC schematics, wiring/connection diagrams, and relay and protection panel layouts • Independently design collector and interconnection substation P&C systems and apply appropriate protection philosophies • Adapt designs in fast-paced development environments with limited or evolving information • Produce high-quality AutoCAD Electrical and Substation Design Suite (SDS) drawings consistent with Revamp standards • Coordinate with physical substation, civil, structural, and power systems teams to deliver integrated design packages • Review subconsultant deliverables for technical accuracy, quality, and schedule alignment • Support client interaction for multiple projects within a portfolio • Present design assumptions and respond to technical feedback • Serve as a technical point of contact for early-stage P&C scope • Coordinate with project managers to align client deliverables • Ensure documentation aligns with utility interconnection requirements and client expectations • Apply standard engineering techniques, procedures, and criteria independently • Leverage experienced staff for clear design direction as needed • Formulate and solve complex substation P&C design problems • Ensure compliance with company, industry, trade, and jurisdictional safety standards, practices, and codes • Identify opportunities to improve templates, workflows, and design efficiency • Develop work plans for assigned tasks • Provide mentorship to less experienced staff as appropriate • Perform essential duties including meeting deliverables and deadlines • Perform additional related tasks as assigned