Role Description The Accounts Receivable Specialist is accountable for collecting the maximum amount of overdue funds from customers using a variety of collection techniques. Responsibilities include: - Document daily collections activity including updating account status records and collections efforts. - Speak to customers on a regular basis. - Be responsible for achieving agreed upon targets. - Collect payments from customers based on agreed upon terms. - Exercise discretion and judgement in making firm financial arrangements. - Ensure accuracy of information in database and update as required. - Take full responsibility for all accounts assigned and answer all inquiries concerning such accounts. - Research account disputes and billing discrepancies. - Perform account/payment reconciliations. - Entering customer payment and supporting information into QuickBooks. - Respond to credit inquiries from external and internal clients. - Place accounts on hold when necessary. - Participate in regular meetings with various departments to discuss customer accounts. - Creating reports for supervisors and providing digital or paper copies of records when requested. - Reminding customers about upcoming payments or past-due accounts. - Using software to send invoices and payment reminders electronically. - Perform other administrative duties as assigned. - Use a variety of collection techniques. - Other duties as and when assigned. Qualifications - 3+ years previous experience in Accounts Receivable. - Post-Secondary Education in Finance, business or related field. - Knowledge of billing procedures and collection techniques. - Comfortable having difficult conversations while maintaining professionalism. - Proficient in Excel, Word, and Outlook. - Demonstrated ability to identify problems and implement solutions with little to no supervision. - Computer proficiency with an ability to learn new software and internal portals quickly. - Experience with customer portals is an asset. - Strong time-management skills and ability to prioritize work in order to meet commitments. - Ability to communicate in a respectful and assertive manner. - Excellent communication skills; both verbal and written. - A demonstrated commitment to high professional ethical standards in a diverse workplace. - Open to direction and collaborative workstyle and commitment to get the job done. - Strong planning and organizing skills. Benefits - Enjoy competitive salaries. - Flexible time off with 2 vacation policies to choose from. - Maternity leave top-up. - Security of our company-matched retirement program. - Choose from three tailored benefits packages with extended coverage to suit your individual needs. - Encouragement and support for growth through internal learning opportunities, mentorship, and a Training Reimbursement Program. - Participation in regular company events and charitable initiatives that enrich our family-oriented culture. - A safe and positive work environment.

Role Description Reporting to the Head of Finance, the Collections Specialist plays a key role within the finance team, managing accounts receivable activities, monitoring outstanding debtors, driving timely collections, and providing accurate reporting to support effective cash flow management while ensuring compliance with established controls and procedures. - Manage and oversee collections activities across multiple global entities, ensuring timely recovery of outstanding receivables and optimizing cash flow. - Monitor debtor ageing reports, identify collection risks, and drive resolution of overdue balances through proactive customer engagement. - Investigate and resolve billing, payment, and account discrepancies in collaboration with internal stakeholders and customers. - Produce accurate and timely Accounts Receivable, collections, and cash forecast reports for management review. - Maintain accurate customer account records, reconcile receivable balances, and escalate unresolved issues where necessary. - Support month-end close activities, including AR reconciliations, ageing analysis, and bad debt provisions where required. - Ensure compliance with company credit policies, internal controls, and local regulatory requirements across regions. - Undertake any other duties as reasonably required by the Head of Finance. Qualifications - Proven experience in Accounts Receivable, Credit Control, or Collections within a fast-paced business environment. - Strong Excel and ERP system skills, with the ability to analyze ageing reports and manage customer accounts effectively. - Excellent communication and stakeholder management skills, with the ability to build relationships across global teams and customers. - Highly organized, proactive, and adaptable, with the ability to manage multiple priorities and meet deadlines in a global environment. Benefits - EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. - We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Role Description Coordinates and performs all aspects of accounts receivable collection and reprocessing of claims. - Audits and resolves accounts with credit balances. - Audits and resolves accounts with outstanding balances and determines disposition of delinquent accounts. - Posts payments and adjustments and takes action when rates do not match established fee schedules. - Performs necessary rebilling or adjusting on accounts. - Responds to patient inquiries regarding the process of services. - Answers incoming Patient Accounts calls as a member of the AR team phone queue. - Cross trains within the department to provide coverage when necessary. - Collaborates with Office Managers regarding the quality of data obtained by office staff and healthcare providers. - Organizes workload to achieve a high level of productivity. - Notifies Manager of information that negatively impacts production. - Assists with special projects as needed. Qualifications - One of the following must be met: - 1) Associate's degree in Health Information Management Systems (or related field) with 1+ years’ experience in a healthcare billing and collections office. - 2) Coding Certification/Billing Certificate Program (AAPC’s CPC or AHIMA’s CCA) with 2 years’ experience in a healthcare billing and collections office. - In-depth knowledge of CPT and ICD-10 Codes, Medicare and Medicaid billing rules, insurance reimbursement methods, the claims appeal process, understanding of managed care contracts, and capitation payments. - Proficient in Microsoft Excel, Word, Access, and Outlook. - This position is available for remote work. Company Description Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado, and California, is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services. - Leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. - Designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA. - Delivers more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT. - Employs several hundred medical, dental, and behavioral health providers engaged in practice, teaching, and research. - The Weitzman Institute is devoted to research and practice transformation, recognized as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. - Developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: - The National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC). - The National Institute for Medical Assistant Advancement (NIMAA). - CeCN. Time Type Full time

• Own billing-to-cash collection for assigned customer accounts • Monitor AR aging balances • Partner with customers to resolve outstanding balances • Work cross-functionally with Customer Success and Sales • Support billing operations and improve invoicing workflows • Navigate complex customer billing systems