• Contribute to the design, development, and delivery of omnichannel campaigns and content. • Collaborate closely with practitioners in experience design and data analysts. • Assess and improve the effectiveness of programs over time. • Support key message development, evaluation of customer content, and optimization opportunities. • Develop campaign plans, A/B testing, segmentation, and outreach tracking strategies.

• Designs and implements enterprise voice solutions using Cisco Webex Calling and Microsoft Teams Voice • Leads customer migrations from CUCM and legacy PBXs to modern cloud calling platforms • Designs hybrid architectures between Cisco and Microsoft collaboration platforms • Creates PSTN connectivity solutions • Builds trusted advisor relationships with clients and provides consultative guidance

• Develop message and communications plans to advance priority campaigns; • Plan and execute internal and external communications to develop and grow our brand using earned, paid, and digital media; • Live in the news cycle; monitor risks and opportunities; seize real-time media opportunities to advance our values, position and brand; • Build relationships with print, broadcast, new media journalists, content creators, and ethnic media; • Anticipate, prevent, and, if necessary, manage crisis communications; • Coordinate with the national WFP communications team on strategy, narratives, and partywide initiatives; • Produce detailed reports of communications activities for staff and leadership; • Support State Director and staff spokespeople with talking points and media prep; • Draft talking points, op-eds, memos, and other materials, as needed.

Overview  In this Senior Principal role, you will serve as a strategic force multiplier for Prosci’s Executive Team (ExT), amplifying executive effectiveness and accelerating enterprise strategy execution. Reporting directly to the COO, you will operate at the center of our enterprise operating cadence—partnering with the CEO, Executive Team, CPMO, Talent, Marketing, and global leaders to translate strategy into aligned action, disciplined execution, and clear enterprise communication. This is a high-impact individual contributor role designed for a senior-level advisor who thrives in complexity, executive partnership, and cross-functional influence. You will design and facilitate executive operating rhythms, drive strategic planning alignment, and architect internal communications that ensure global understanding and adoption of enterprise priorities. Your impact will be measured not by team size, but by clarity created, alignment achieved, and enterprise outcomes accelerated. Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach. At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference. Check out our website for more about our team and approach: https://www.prosci.com/about.