• Lead the execution of strategic Systems and Informatics product development programs within the Core Laboratory Solutions business. • Provide cross-functional leadership across R&D, Marketing, Quality, Regulatory Affairs, Manufacturing, Supply Chain, Service, and Operations. • Drive predictable execution across complex, global product development programs while balancing business objectives, technical risk, quality, schedule, and cost. • Manage substantial program budgets while leading global cross-functional teams, external development partners, suppliers, and OEMs. • Lead executive program governance by providing clear communication of program health, key milestones, risks, mitigation plans, dependencies, and critical decisions to Integrated Business Planning (IBP) governance teams and senior leadership. • Ensure successful completion of all Product Delivery Excellence (PDx) phase gate requirements while driving consistent execution and continuous improvement across programs. • Identify, assess, and proactively manage technical, regulatory, operational, and business risks throughout the product lifecycle. • Build strong partnerships across global organizations while influencing without direct authority.

• Program Structure and Performance Support VP, Global Partner in defining partner benefits and expectations • Track partner performance and manage regular partner cadences for review • Orchestrate partner sales and marketing campaigns with the support of those functions and available resources. • Internal tracking and reporting of cross-functional requirements and initiatives • Inbound lead routing and direct-to-partner transitions • Salesforce data maintenance and reporting in partnership with sales and marketing operations • Cross-functional coordination within Korbyt • Build a repeatable co-marketing package for partners to sell Korbyt • Travel to partner local offices for lunch-and-learns, happy hours, and general enablement activities • Support remote enablement initiatives with key partner resources • Support communications of sales plays for selling of Korbyt by channel partners • Account mapping program with data collection for BDR outreach • Generate and coordinate programs for demand generation, including but not limited to in-person events, webinars, email campaigns, advertising, and others. • P1 Strategic Partners — High-Touch Strategic plans managed with executive sponsorship • AE support for local visits and account mapping • Joint demand-gen initiatives with Marketing • P2 & P3 Partners — Hybrid AE support for local visits and account mapping • Self-service demand-gen enablement packages from Marketing • P4 & Inbound — Self-Service • Self-service enablement packages for P4 partners • Manage and qualify inbound partner leads opportunistically

• Program Development & Consulting • Assess a customer's current compliance posture and design a scalable, right-sized program that fits their size, structure, budget, and risk tolerance. • Author the program's foundational artifacts — charter, governance structure, policies, roles and responsibilities, escalation paths, and compliance calendar — and establish merchant/departmental inventories, scope definitions, and data flow documentation. • Define the metrics and reporting cadence by which the customer's leadership will judge the program's health, and advise on organizational placement — who owns compliance and what committee it reports through. • Program Management (Managed Services) • Lead the planning, execution, and delivery of customer PCI DSS, GLBA, and related compliance initiatives, applying a hybrid (predictive and adaptive) methodology that adapts to shifting scope, personnel turnover, and evolving standards. • Develop and maintain schedules, work breakdown structures, RACI matrices, and risk/issue logs, coordinating stakeholders — IT, security, treasury/bursar, athletics, advancement, financial aid, and vendors — across a decentralized institution. • Own the annual compliance lifecycle (scoping, evidence collection, SAQ/AOC, ASV scans, remediation tracking) and serve as the customer's primary point of contact, maintaining artifacts in CampusGuard Central®. • Capability Transfer & Enablement • Train and coach customer staff — compliance coordinators, departmental merchant contacts, IT and security personnel — to operate the program independently. • Develop customer-facing playbooks, runbooks, checklists, and templates that outlive the engagement. • Structure engagements with a deliberate handoff in mind, defining what “self-sufficient” means for each customer and managing toward it. • vISO Engagement Support (Virtual Information Security Officer) • Support senior CampusGuard advisors delivering fractional Information Security Officer services, drafting and maintaining security policies and procedures against applicable frameworks (PCI DSS, GLBA, NIST CSF/SP 800-171, HIPAA). • Assemble and facilitate risk assessments, translating technical findings into business-language, budget-aware remediation roadmaps, and prepare materials for governance, leadership, and audit committees. • Contribute to third-party/vendor risk reviews, incident response plan maintenance, and tabletop exercise facilitation. • Internal Contribution • Partner with CampusGuard's QSAs, assessors, and security engineers to ensure customer deliverables are accurate, timely, and consistent with our standards. • Contribute to service delivery methodology, templates, and continuous improvement of the Managed Services practice. • Support scoping and renewal conversations with Customer Relationship Managers, and maintain utilization across a portfolio of approximately [X] concurrent customers.

• Obtaining international regulatory certifications for products in the areas of EMC, Radio & Safety Compliance to enable product launches in international markets. • Tracking and interpreting international EMC, Radio & Safety Regulatory Compliance standard changes and determining applicability to products based on technology and jurisdiction. • Tracking and managing product user-documentation, labeling and retail packaging updates resulting from regulatory requirement changes. • Tracking and managing products in sustaining to maintain compliance for continued market access. • Coordinating and preparing necessary Compliance documentation for submissions to regulatory authorities and preparing Declarations of Conformity (DoC) for product self-declarations. • Working closely with EMC, Radio & Safety Subject Matter Experts, External Regulatory Labs and Agencies, Product Development Engineers, Product Planners, Marketing, User Assistance, Global subsidiaries and Legal & Localization services to ensure that the products meet global technical & legal requirements.