Pioneers of progress: Engineering a better future.
Field Service Technician
Location
Louisiana
Posted
20 hours ago
Salary
$63.8K - $87.6K / year
Seniority
Senior
Job Description
Field Service Technician
Smiths Group plc
• This position requires daily travel to locations in and around the Kenner Louisiana area, including the airport • Troubleshoots, services, installs and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites • Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed • Conducts follow up calls with the customer to ensure satisfaction of work • Responsible for meeting daily service repair needs and driving customer satisfaction • Installs, repairs and maintains equipment in the field; provides customer training as required • Completes all scheduled maintenance within required deadlines • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis • Maintains an accurate inventory of parts and tools
Job Requirements
- Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
- Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
- Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
- Must possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once
- Must be able to lift/carry 80 lbs
- Must be confident in the operation of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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