Toromont Cat

Role Description The Remote Site Technicians will safely and effectively diagnose, repair and or assemble all Caterpillar mining and earthmoving equipment in a timely manner while ensuring high quality standards and positive customer relations. - 14/14 rotational schedule - Pay Type: Full Time, Permanent - Compensation: $49.98 to $51.46 - The listed wage is just one component of our total rewards package, and eligibility to additional premiums may be available. As a Remote Site Technician, YOU will experience: - Working within one of the safest organizations in the industry where your safety and well-being are our most important priority - Working for the best in class equipment dealer and with the premium Caterpillar brand - Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success - Competitive total rewards including: wages, benefits, and premiums (as eligible) - An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: - Participate in safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives - Diagnose mechanical problems using Caterpillar testing equipment - Repair and/or assemble allied or competitive Caterpillar earthmoving equipment as required within established time lines and quality standards - Prepare service reports and service documentation in an accurate and timely manner - Participate as an integrated member of onsite mechanical staff - Maintain good customer relations - Comply with company and customer health and safety policies and procedures Qualifications - Post-secondary education in the field of heavy equipment mechanics or heavy engine mechanics - Minimum 3 years of experience as a technician in repair and service of heavy construction equipment and/or heavy mining equipment - Provincial trade license an asset - Underground common core certification an asset Benefits - Competitive total rewards including wages, benefits, and premiums (as eligible) - Flexible work schedules and opportunities across multiple locations across Eastern Canada

Role Description As the first point of contact, the Virtual Parts Person plays a critical role in understanding the customer’s needs and providing them with solutions. To do this, we need customer service champions with knowledge of all things parts! This is a fully remote role that requires senior‑level parts knowledge. In a typical day, YOU will: - Enhance our customer's experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions. - Manage parts inquiries and correspondence effectively by phone, email, text, and chat in a timely and courteous manner. - Remotely help to manage the daily functions of various parts operations, including sourcing, procuring and ordering parts, following up on backorders and credits. - Understand Toromont’s privacy policy and PCI compliance policy (CC sensitive info handled according to policy). - Be self-motivated in an independent working environment. - Require a reliable internet connection. - Communicate with a variety of branches and learn the Tribal Knowledge associated with each one. - Watch the Q’s and suggest changes to support. Qualifications - Post Secondary Education and 3+ years proven experience working in a parts operation. - Technical knowledge specific to the heavy equipment/truck parts industry is a necessity. - Customer-centric with a proven ability to build and sustain customer relationships through effective communication and strong interpersonal skills. - Solid sales acumen with skills necessary to proactively and effectively link product knowledge to customer needs. - Exceptional organizational skills and ability to multitask, prioritize and adapt in a fast-paced deadline driven environment. - A positive self-motivated, team player with a sense of urgency and attention to detail. - Computer and systems literate with proficiencies in Microsoft Applications. - Working Knowledge of DBS, CAT SIS, payment portal, Parts POP ups is a requirement. - Willing and able to work flexible hours in support of the business needs. - Provide on call service as required, at times on weekends and evenings. Requirements - Full Time, Permanent. - Compensation: $53,125.00 – $66,407.50. - The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available. Benefits - Working within one of the safest organizations in the industry where your safety and well-being are our most important priority. - Working for the best in class equipment dealer and with the premium Caterpillar brand. - Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success. - Competitive total rewards including: wages, benefits, and premiums (as eligible). - An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada. Company Description With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success! Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Role Description The Parts Counter Person will be a vital part of the parts team as the key customer contact who will provide superior service consistently while advising and distributing parts. Note: This position will be rotational as it is working at a remote site. As a Parts Counter Person, YOU will experience: - Working within one of the safest organizations in the industry where your safety and well-being are our most important priority - Working for the best in class equipment dealer and with the premium Caterpillar brand - Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success - Competitive total rewards including: wages, benefits, and premiums (as eligible) - An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day YOU will: - Demonstrate safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives - Coordinate the daily functions of the parts operations, including procuring, ordering, backorders, core processing, picking and delivery of parts to internal and external customers - Process email and phone orders as well as sell parts over the counter - Ensure customers requirements are met in an efficient, knowledgeable and professional manner - Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the Cat standards - Process all core returns and warranty parts Qualifications - Post Secondary Education and 3+ years of experience on heavy equipment or truck parts counter/inside sales - Safety conscious with a technical/mechanical aptitude and/or background in heavy equipment/truck equipment - Customer centric with strong organizational skills and a mindset for continuous improvement - Ability to effectively prioritize and adapt in a fast-paced environment - Self-starter, independent and a team player with a sense of urgency Company Description With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Role Description The Remote Site Underground Technicians will safely and effectively diagnose, repair and or assemble all Caterpillar mining and earthmoving equipment in a timely manner while ensuring high quality standards and positive customer relations. As a Remote Site Underground Technician, YOU will experience: - Working within one of the safest organizations in the industry where your safety and well-being are our most important priority - Working for the best in class equipment dealer and with the premium Caterpillar brand - Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success - Competitive total rewards including: wages, benefits, and premiums (as eligible) - An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: - Participate in safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives - Diagnose mechanical problems using Caterpillar testing equipment - Repair and/or assemble allied or competitive Caterpillar earthmoving equipment as required within established time lines and quality standards - Prepare service reports and service documentation in an accurate and timely manner - Participate as an integrated member of onsite mechanical staff - Maintain good customer relations - Comply with company and customer health and safety policies and procedures Qualifications - Post Secondary education in a field related to heavy equipment mechanics, diesel engine mechanics or a related mechanical field - Minimum 3 years of working experience as a technician in the repair and maintenance of underground heavy mining equipment - Red Seal heavy equipment license (an asset) - Underground Common Core (an asset) Company Description With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Role Description The Remote Site Technicians will safely and effectively diagnose, repair and or assemble all Caterpillar mining and earthmoving equipment in a timely manner while ensuring high quality standards and positive customer relations. - 14 day rotational schedule - remote and shift premiums do apply! - Job Type: Full-time, Permanent - Compensation: Starting at 48$/hr depending on experience As a Remote Site Technician, YOU will experience: - Working within one of the safest organizations in the industry where your safety and well-being are our most important priority - Working for the best in class equipment dealer and with the premium Caterpillar brand - Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success - Competitive total rewards including: wages, benefits, and premiums (as eligible) - An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: - Participate in safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives - Diagnose mechanical problems using Caterpillar testing equipment - Repair and/or assemble allied or competitive Caterpillar earthmoving equipment as required within established time lines and quality standards - Prepare service reports and service documentation in an accurate and timely manner - Participate as an integrated member of onsite mechanical staff - Maintain good customer relations - Comply with company and customer health and safety policies and procedures Qualifications - Post-secondary education in the field of heavy equipment mechanics or heavy engine mechanics - Minimum 3 years of experience as a technician in repair and service of heavy construction equipment and/or heavy mining equipment - Provincial trade license an asset Company Description With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success! Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.