• Gather and document business requirements related to payroll, time management, attendance, and absence tracking. • Configure and support SAP SuccessFactors Employee Central Payroll (ECP) and Time Tracking solutions. • Configure work schedules, holiday calendars, time recording profiles, time valuations, and absence types. • Support payroll processing requirements including wage types, payroll calculations, retroactivity, and payroll validation. • Analyze, troubleshoot, and resolve payroll and time tracking configuration issues. • Perform system testing, integration testing, and user acceptance testing (UAT). • Support data validation, payroll reconciliation, and issue resolution activities. • Collaborate with HR, Payroll, Benefits, and IT teams to ensure successful solution delivery. • Assist with integrations between SuccessFactors and third-party payroll, timekeeping, or ERP systems. • Create functional specifications, configuration documentation, and test scripts. • Provide production support and resolve user-reported issues. • Recommend process improvements and SuccessFactors best practices. • Support system upgrades, releases, and enhancement projects. • Ensure compliance with company policies and payroll-related regulatory requirements.

• own end-to-end payroll administration and processing • ensure payroll accuracy, reconciliations, tax coordination, reporting, and year-end activities • identify opportunities to improve payroll efficiency and reduce operational risk • own day-to-day administration of benefit programs • coordinate open enrollment, life events, vendor relationships, employee education, and benefit deductions • administer FMLA, state leave programs, ADA coordination, paid leave programs, and vendor relationships • build a trusted partnership with Finance to ensure payroll accuracy, reconciliations, budgeting support, audits, and financial reporting • manage relationships with payroll providers, benefits brokers, carriers, leave administrators, and other vendors • continuously improve workflows, standardize processes, document SOPs, reduce manual work, and leverage technology • partner closely with Finance, IT, Compliance, Legal, Security, Data & Analytics, and business leaders • produce payroll, benefits, compliance, workforce, and operational reporting to support informed business decisions

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The RoleSenior Payroll Tax Specialist SoFi is searching for a Senior Payroll Tax Specialist to manage and optimize our payroll tax operations. This role is a key member of the Payroll Team, responsible for validating tax calculations, ensuring filing compliance and serving as the subject matter expert on payroll tax regulations and best practices. The Specialist will exercise independent judgment in interpreting complex federal, state, and local tax laws, advising Finance and HR on tax implications and driving process improvements to ensure absolute accuracy in our tax liabilities and reporting. Responsibilities - Validate all payroll tax calculations, filings, and payments to ensure full compliance with statutory regulations. - Research and interpret complex payroll tax laws and updates, advising stakeholders on the implications of policy or program changes. - Prepare comprehensive reports for Finance and leadership regarding tax liabilities, labor costs, and tax-related trends. - Support and lead internal and external payroll tax audits, including detailed documentation and issue remediation. - Develop and maintain robust payroll tax controls to support audit cycles and SOX compliance. - Oversee the end-to-end US bi-weekly payroll processing as a backup to the Payroll Specialist as needed. - Maintain expert knowledge of and ensure strict compliance with all local, state, and federal payroll tax and wage and hour laws, and recommend policy changes to mitigate risk. - Manage complex, escalated employee inquiries concerning payroll, requiring interpretation of policy and regulation to resolve. - Design, implement, and monitor key internal controls and prepare comprehensive documentation for all audit cycles. - Create and maintain comprehensive, auditable payroll tax process documentation and training materials. - Act as the primary owner for SOX and internal audit compliance within the payroll tax function. - Lead and execute strategic special projects, such as system implementations or new jurisdiction expansion, as assigned by the Payroll Manager. - Collaborate cross-functionally with Tax, Accounting, and HR departments to reconcile payroll tax accounts and ensure alignment between payroll tax records and general ledger entries. - Monitor and oversee year-end tax processing, including W-2/W-2C generation, balancing, and timely filing with federal and state agencies. - Serve as a point of contact for third-party payroll tax providers, managing vendor relationships and monitoring service level agreements to ensure accuracy and timeliness. - Execute and document complex tax adjustments, including gross-ups, fringe benefit taxations, and relocation-related tax treatments. What You'll NeedQualifications - Bachelor's degree with 3+ years of progressive experience in a multi-state payroll function. - Deep knowledge of U.S. payroll laws, regulations, and tax administration requirements. - Strong knowledge of general accounting and payroll tax accounting requirements. - Excellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues. - Advanced data analytics experience, preferably with Excel or Alteryx. - Must exhibit strong personal integrity and be capable of working with sensitive information and keeping sensitive information confidential. - Demonstrated analytical, problem-solving, and decision-making skills with a focus on results and accuracy of the payroll. - Ability to function in a highly collaborative environment. - Attention to detail and the ability to maintain a high level of accuracy under pressure. - Organizational, Multi-Tasking and Prioritization skills. - Exemplary Communication skills. - Experience using a ticketing system such as ServiceNow or Jira. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

• Refine payroll implementation processes and continually iterate to ensure ongoing compliance and customer satisfaction • Adapt payroll processes to scale, meeting defined efficiency metrics without sacrificing compliance and customer experience • Diagnose errors in Payroll runs, drive the immediate solution for customers, and own long-term solutions for preventing errors in the future through product and process improvements • Own the delivery of accurate, compliant, and on-time payroll runs for every Seso customer • Deliver payroll and tax guidance in a customer-facing capacity, as needed to support successful customer onboarding and to gain prospect confidence to adopt Seso • Serve as a partner to Seso’s Product team to ensure compliant build of our software platform and to continually improve the customer experience • Hire, train, and manage Payroll operations team members including Payroll Implementation Managers, Payroll Clerks and Payroll Support, all reporting to you • Ultimately responsible for all accuracy and compliance for our payroll customers • Ability to travel 25% of the time