Seso Inc.

• Build, test, ship, and maintain high-quality software across Seso’s platform • Work with Product and Design to turn customer and business problems into simple, reliable product experiences • Contribute across the stack, including frontend, backend, APIs, databases, integrations, and cloud infrastructure • Write clean, maintainable code and participate in thoughtful code reviews • Improve existing systems by reducing complexity, improving performance, and increasing reliability • Use modern AI tools to improve your own engineering speed and quality across coding, debugging, testing, documentation, refactoring, and technical exploration • Experiment with tools such as Cursor, Claude, ChatGPT, GitHub Copilot, Codex-style agents, or other AI development environments • Create effective prompts, workflows, and review practices that help you produce better software faster • Use AI responsibly — validating outputs, checking edge cases, writing tests, and ensuring generated code meets Seso’s standards • Help the engineering team learn practical ways to use AI tools without compromising quality, security, or maintainability • Help design and build product features that use LLMs, agents, structured data extraction, summarization, recommendations, search, classification, document understanding, or other AI-enabled capabilities • Integrate with AI APIs and platforms such as OpenAI, Anthropic, Azure OpenAI, AWS Bedrock, or similar tools • Evaluate AI-generated outputs for accuracy, reliability, cost, latency, safety, and user impact • Collaborate with Product and Engineering to decide when AI is the right solution — and when traditional software is better • Write tests and evaluation workflows that help ensure software and AI-enabled features behave reliably • Contribute to CI/CD, observability, logging, monitoring, and incident prevention • Think carefully about privacy, security, permissions, and data handling • Document technical decisions clearly so future teammates can understand and maintain your work • Work closely with teammates across Engineering, Product, Design, Customer Experience, and other business functions • Communicate clearly in both English and Spanish • Bring high agency, curiosity, and a bias toward action • Ask good questions, challenge assumptions respectfully, and help the team move faster without cutting corners

• Own the Payroll Implementation process, from importing a customer’s previous payroll history to configuring their tax setup. • Iterate creatively on both the product and the process to ultimately deliver a best in class experience to our customers. • Maintain a high level of data integrity for the Customer Success team by auditing clients’ payroll data (including tax filings and imported payroll history from a client’s previous provider) and ensuring Seso is setup to file with the appropriate tax agencies • Own the relationship with customers as they work toward going live on Seso payroll. Be their biggest advocate within Seso. • Help clients through their first payroll run and make sure they have the knowledge to run future payrolls independently • Perform detailed audits of historical data, company level data and employee level data to ensure accuracy and credibility throughout the Implementation • Manage client expectations - Serve as client advocate within Seso to resolve any concerns that may detract from an optimal client experience • You will be coordinating across all departments internally and externally including Product, Engineering, Design, Operations, Partnerships, Finance, and Legal • You will work very closely with leadership to identify and anticipate the risk, opportunities, and key gaps to make our partners successful • Write the playbooks for systems and processes to scale future partners

• Own the end-to-end RevOps tech stack including Salesforce and Hubspot • Evaluate, implement, and rationalize tools that improve GTM team productivity and data quality • Lead the adoption of AI-powered tools across the GTM stack • Ensure systems are cleanly integrated, adoption is high, and the stack scales with the business • Own Seso’s mandate to become the most efficient, AI-enabled GTM team in agtech • Continuously scan the AI tooling landscape and run structured evaluations to identify high-ROI opportunities across Sales, Marketing, and Customer Success • Build internal playbooks, workflows, and enablement to ensure AI tools are adopted fully across the GTM organization • Define and track efficiency metrics (revenue per rep, cost per acquired customer, etc.) to measure the impact of AI investments and identify the next opportunity • Partner with GTM leaders to embed AI into day-to-day workflows: automated research, AI-assisted outreach, deal scoring, churn prediction, and beyond • Build and maintain dashboards, forecasting models, and pipeline reporting that give GTM leadership and Finance clear visibility into the business • Own funnel metrics from top-of-funnel through expansion: conversion rates, velocity, win/loss, churn, NRR • Partner with Finance on ARR reconciliation, revenue forecasting, and GTM capacity planning • Design and optimize sales processes: lead routing, opportunity management, handoffs between Sales and CS, and renewal workflows • Support territory design, quota setting, and compensation plan modeling alongside Revenue leadership and Finance • Drive the process in setting quarterly goals for the GTM team (AE, SDR, SE, etc.) and reviewing their compensation on a monthly and quarterly cadence, in partnership with Sales, Marketing and Finance • Manage and develop a small RevOps team, including a Salesforce Admin and marketing operations contractor • Serve as a strategic thought partner and force multiplier for GTM Leadership and partner closely with the CFO

• Collaborate with Account Executives to support insurance sales as part of Seso's overall product offering. • Serve as subject matter expert on Seso's workers compensation program during sales calls with prospects and existing customers. • Manage insurance production activities throughout the application, quote, proposal, and binding process. • Maintain relationships with underwriters to secure competitive terms for clients. • Process endorsement requests and ensure timely, accurate policy updates. • Support clients with claims, including guidance on completing claims forms and navigating the claims process. • Support policy renewals through proactive service and communication. • Process client requests for certificates of insurance, endorsements, and other policy-service inquiries. • Log activity in Seso's systems for accurate records.

• Own and deliver against company-level business objectives related to payroll growth, product adoption, operational efficiency, and customer success • Define and drive the product strategy and roadmap for key areas of Seso’s payroll platform • Work closely with design, engineering, payroll operations, implementations, support, and revenue stakeholders to build cohesive and scalable payroll solutions • Translating ambiguous or complex ideas into clear, executable projects • Develop a deep understanding of customer payroll workflows, pain points, and edge cases across a wide variety of agricultural employers • Combining qualitative research with quantitative analysis to inform product decisions • Owning and driving the product lifecycle from ideation through implementation and launch

• Establish and develop a strategy for identifying and closing net new sales opportunities and expanding Seso’s solutions within existing customer accounts • Prospect into targeted strategic accounts within designated territory • Leverage sales methodologies such as MEDDIC to execute deal strategies • Present and sell directly to C-level executives within but not limited to HR, Finance, and Operations. • Collaborate and lead the successful execution of sales activities through contract negotiation and signed contracts with internal and external teams • Manage all sales activity and monthly forecasting of revenue in Salesforce

• Leverage your existing agricultural relationships to open doors and build a strong pipeline within your Mid-Market territory • Prospect into named accounts and run multi-stakeholder deals from discovery through signed contract • Use structured sales methodologies (e.g. MEDDICC) to execute deal strategy with rigor • Develop a deep understanding of H-2A, farm labor, and ag workforce dynamics to position Seso's platform effectively • Sell and manage relationships with owners, C-level executives, and key stakeholders across HR, finance, and operations • Collaborate cross-functionally to close deals and ensure a smooth handoff to the customer success team • Position and expand Seso's solutions within existing customer accounts • Manage pipeline and forecast revenue accurately in Salesforce

• Own a book predominantly comprised of mid-market customers. • Run structured onboarding and ongoing success plans to drive adoption and outcomes. • Manage inbound customer requests and issues. Triage quickly and coordinate resolution with internal teams. • Proactively engage customers to prevent issues, improve product usage, and reduce churn risk. • Build and maintain relationships with key customer stakeholders. • Drive renewals for customers in your book, including risk identification, save plans, and renewal execution. • Identify and support expansion opportunities in partnership with Sales. • Act as a customer advocate internally. Share clear context and feedback with Product and Operations partners. • Maintain excellent data hygiene across Seso systems, including accurate notes, health signals, and next steps. • Proactively monitor customer health metrics and implement retention strategies. • Serve as an escalation point for complex customer issues. Lead cross-functional action plans to resolution. • Model strong judgment, customer-first communication, and solution-oriented problem solving. • Informally mentor other CSMs by sharing best practices and helping unblock tricky situations.