SoFi - Social Finance

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Mailroom Lead is responsible for assisting the Mailroom manager in supervising the processing and delivering of incoming and outgoing mail at SoFi, while also participating in the day-to-day tasks of the Mailroom. This requires a high level of attention to detail, strong organizational skills, and adherence to strict deadlines while maintaining a high level of confidentiality and professionalism. What you’ll do: - Supervise and assist in all Mailroom activities to ensure staff meets deadlines related to incoming and outgoing mail and packages - receiving and tracking inbound mail, preparing and shipping outgoing mail, tracking work volumes and supply inventory levels. - Serve as the primary point of contact for complex shipping issues, lost packages, or escalated inquiries from internal departments. - Help manage daily schedules, task assignments and training of new and existing Mailroom associates. - Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude - Conduct regular checks of Mailroom activity, ensuring established procedures are adhered to, and suggesting areas of improvement. What you’ll need: - Minimum of 1 year customer service or Mailroom experience - High school diploma or equivalent (GED) required - Ability to effectively work individually and in a team environment. - Ability to multitask and manage competing priorities - Ability to adapt to changing fast-growing production environment - Strong communication, organizational, and administrative skills - Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite - May be required to lift items weighing up to 50 pounds - Must be detail-oriented with an ability to work in a fast-paced environment Nice to have: - 2+ years Mailroom or shipping experience - Prior knowledge of or work experience in a banking environment - Prior work experience in people leadership (team lead, manager, etc.) Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Position Type/Expected Hours of Work This is a full-time, in-office position and hours of work and days are Monday through Friday, between 8:00 a.m. to 6 p.m. Occasional evening and weekend work may be required as job duties demand. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Mailroom Associate is responsible for efficiently processing and delivering all incoming and outgoing mail ensuring all correspondence reaches its destination quickly and accurately. This requires a high level of attention to detail and strong organizational skills while adhering to strict deadlines and maintaining a high level of confidentiality and professionalism. What you’ll do: - Scan and sort inbound mail and deliver scans internally according to mail routing rules and required deadlines. - Accurately track inbound and outbound mail and ensure backups are retained and tracked. - Maintain accurate logs of incoming high-value packages and certified mail to ensure a clear chain of custody.Prepare letters and packages for shipment, including weighing items, calculating postage, and choosing the most cost-effective shipping method (USPS, UPS, FedEx, etc.). - Monitor and restock mailroom supplies (envelopes, boxes, tape, toner, etc.) and place orders before items run out. - Receive and sign for deliveries from external couriers and coordinate pickups for urgent outgoing shipments. - Perform basic troubleshooting on mailroom machinery, such as postage meters, folding machines, and printers. - Assist with light administrative tasks, such as assembling marketing kits or moving small office furniture/supplies as needed. What you’ll need: - Minimum of 6 months customer service-related experience - High school diploma or equivalent (GED) required - Ability to effectively work individually and in a team environment. - Ability to work and accomplish goals with minimal supervision - Ability to multitask and manage competing priorities - Ability to adapt to changing fast-growing production environment - Strong communication, organizational, and administrative skills - Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite - May be required to lift items weighing up to 50 pounds - Must be detail-oriented with an ability to work in a fast-paced environment Nice to have: - 1+ year mailroom experience - Prior knowledge of or work experience in a banking environment Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Position Type/Expected Hours of Work This is a full-time, in-office position and hours of work and days are Monday through Friday, between 8:00 a.m. to 6 p.m. Occasional evening and weekend work may be required as job duties demand. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Social Finance, LLC seeks Staff Data Scientist in San Francisco, CA: Job Duties: Model development and performance monitoring supporting data driven decision making. Develop loss forecasting across various SoFi products including but not limited to Personal Loans, Student Loans and Credit Cards. Use empirical measurements, develop quantitative and machine learning models to forecast losses and provide insights on the drivers for losses. Collaborate with the Business Unit, Finance, Accounting, Credit Fraud Risk groups. Develop better data driven modeling solutions. Aggregate and synthesize datasets from multiple data environments. Analyze complex datasets to understand the performance and drivers for losses across various products. Investigate external credit data to identify trends in the market and industry. Part-time telecommuting is an option. Hybrid work from Sofi offices in San Francisco, CA. Requirements: Master’s degree in Statistics, Data Science or related quantitative discipline and two (2) years in the job offered or in any occupation in related field. Special Skill Requirements: (1.) data analytics and modeling using Python and machine learning econometrics modeling, survival modeling, state transition, and Markov Chain; (2.) linear regression, logistic regression, decision trees, and gradient boosting; (3.) developing and productionizing models in AWS; (4.) SQL for large scale data extraction, transformation, and analysis; (5.) Microsoft Office applications, including Excel, PowerPoint, and Word; (6.) developing and building loss forecasting models; (7.) credit risk modeling, including probability of default (PD), loss forecasting, and delinquency analysis; (8.) experience working with large datasets in cloud-based data environments or modern data warehouses; and Tableau. Any suitable combination of education, training and/or experience is acceptable. Part-time telecommuting is an option. Hybrid work from Sofi offices in San Francisco, CA. Salary: $250,080.00 - $275,088.00 per year. Submit resume with references using the apply button on this posting or by email to: Req.# 1014.25.2 at: ATTN: HR, jobadverts@sofi.org. #LI-DNI Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Social Finance, LLC seeks Staff Data Scientist in San Francisco, CA: Job Duties: Identify high impact business opportunities to help members achieve their financial goals. Mentor and guide data scientists in the team by promoting best practices, strong technical decisions, coding standards, and thorough documentation. Develop and apply machine learning models to solve business problems. Evaluate and interpret the results of data analysis. Build strong relationships with stakeholders and present insights on a regular cadence communicating findings to both technical and nontechnical stakeholders. Design and implement data collection. Build data pipelines to deploy production level datasets. Collaborate with cross functional teams and business leader to understand needs and offer data driven solutions. Participate in internal team Knowledge sharing session and willingness to mentor junior Data Scientists in the team. Part time telecommuting is an option. Hybrid work from Sofi offices in San Francisco, CA. Requirements: Master’s degree in Computer Science, Engineering (any field) or related quantitative discipline and three (3) years of experience in the job offered or related occupation. Special Skill Requirements: (1.) Artificial Intelligence (AI) & Machine Learning (ML); (2.) Natural Language Processing (NLP); (3.) Time Series Forecasting; (4.) ETL Pipelines; (5.) AWS (Sagemaker, S3, EMR); (6.) Advanced clustering; (7.) Data Visualization; (8.) A/B testing; (9.) Collaboration with cross-functional partners; (10.) Leadership. Any suitable combination of education, training and/or experience is acceptable. Part time telecommuting is an option. Hybrid work from Sofi offices in San Francisco, CA. Salary: $250,080.00 - $275,088.00 per year. Submit resume with references using the apply button on this posting or by email to: Req.# 1014.323.2 at: ATTN: HR, jobadverts@sofi.org. #LI-DNI Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a Business Manager Credit Reporting Agency Management who will be at the forefront of business strategy, working closely with the three main credit reporting agencies—Experian, TransUnion, and Equifax—as well as additional credit third parties, such as Innovis, Nova Credit, and FICO. This individual will also be responsible for designing and implementing business solutions that create value across multiple platforms and products. This position will be responsible for and leading Permissible Purpose and Credit Bureau Data usage for the Enterprise What you’ll do: - Act as the primary business Operations liaison between the organization and credit bureau agencies - Develop and maintain strong business relationships with the Bureaus and internal BUs - Understand the trends in credit data errors/opportunities and work with credit bureau agencies to improve - Lead projects focused on the continuous improvement of credit data and bureau engagement - particularly focused in Permissible Purpose scope - Identify opportunities to strengthen relationships with credit bureau agencies and leverage partnerships to drive business value - Partner with the SMO and Procurement to ensure maximum contractual leverage and business value received from each bureau relationship - Stay informed and address developments in the credit bureau industry and assess their impact on the organization with rules at each bureau - Ensure that credit reporting practices comply with applicable laws and regulations (e.g., Fair Credit Reporting Act, GDPR) - Implement and maintain appropriate risk management controls related to credit bureau processes both internally and with the Bureaus - Provide regular reporting and analysis on the status of the credit bureau relationships and data quality metrics - Lead and owe Permissible Purpose and credit bureau data usage intent and execution for the Enterprise What you’ll need: - 5+ years of experience with credit data and credit processes, or a related financial services role - Proven track record of working directly with credit reporting agencies (Experian, TransUnion, Equifax) and/or third-party credit data companies - Strong understanding of credit data flows, operational data processes and standards - In-depth knowledge of banking laws and regulations, including the Fair Credit Reporting Act (FCRA), GDPR, and other relevant compliance standards - Strong analytical and problem-solving skills; ability to use data to inform strategic decisions and drive business outcomes - Strategic thinker who can develop credit data analysis to drive results and support enterprise business goals - Excellent verbal and written communication skills, with the ability to influence and drive value cross-functionally Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: This role plays a key role in contributing, developing, and maturing an industry-best Credit Risk Management organization across SoFi Technologies, Inc. The incumbent will architect comprehensive risk management capabilities for a rapidly growing bank holding company – ensuring robust defensive and offensive capabilities – maturing foundational risk identification/risk mitigation, risk management frameworks, and risk culture. The contributor will play an essential role in fostering regulatory readiness and maturing a strong effective challenge second-line Credit Risk function. The Credit Risk Oversight (2LOD) Senior Risk Analyst role is critical to success across SoFi Technologies, Inc., SoFi Bank, NA, and operating subsidiaries. The incumbent will contribute to the second-line oversight of Credit Risk across all SoFi’s lending products - Unsecured, Secured and Commercial Lending. The analyst will conduct credit/behavioral/financial analytics or predictive modeling to assess risks and opportunities for the bank portfolios and translate results into recommendations. The 2LOD Senior Risk Analyst will leverage internal and external data sources and technology capabilities in support of the oversight function. Perform analysis to research credit and consumer behavior trends, understand their drivers, and conduct impact assessments on consumer credit portfolios. Evaluate how changes in the environment impact credit performance – with a particular focus on macroeconomic, socioeconomic, and competitive intelligence trends. Research topics sourced internal and general industry trends and proactively apply quantitative disciplines to associate topics with potential emerging risks around delinquency, loss and roll-rates, and forecasts. What you’ll do: - Provide analytical support for data-driven insight generation through a combination of Credit domain expertise and analytical thought processes - Generate insights, design analytics, and deliver visualizations to influence strategic decisions - Monitor operational performance, roll rates, delinquent inventory, and credit loss trends. Perform diagnostic analyses on all aspects of credit policies to make sure strategies are fully optimized. Effectively communicate these trends to management - Help review KPI/KRIs to ascertain the state of Credit Risk and evaluate the effectiveness of current policies and procedures - Build compelling data visualizations and distill key information clearly What you’ll need: - 8+ years of Credit Risk Analytics industry experience with a bachelor’s degree in a quantitative discipline; Master’s Degree preferred - Industry knowledge, including a sound understanding of relevant regulations as they apply to lending - Proactive go-getter with energy and passion to work in a fast-paced environment and ability to generate creative ideas - High motivation to drive change, eager to learn, and able to work collaboratively in a complex and fluid environment - Demonstrated ability to think critically to identify and solve problems through structured analytical reasoning; Excellent verbal, written and presentation / story-telling skills to bring analysis findings to the forefront and influence change. - Proven analytical and data mining skills ; excellent command over one or more of SQL, Python, R, SAS. Previous experience creating analytics on Tableau a plus - Strong analytical and problem-solving skills to evaluate workflows and procedures; identify and resolve problems in a timely manner; develop alternative solutions; work well in group problem-solving situations; use reason even when dealing with emotional topics; support SoFi’s overarching strategic goals relative to loss prevention Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Position Summary We’re looking for an entrepreneurial communications pro to support SoFi’s wide-ranging efforts across crypto, digital assets, and financial technology. The [Senior] Manager, Communications will drive programs that raise awareness for and deepen trust in SoFi’s products that serve consumers and businesses alike. More than just “crypto PR,” this role is a perfect fit for someone who loves rolling up their sleeves with product and business teams, demystifying complex topics for people and businesses who are new to crypto, collaborating with companies that partner with SoFi, and finding creative ways to break through the noise – all in the same week. Key Responsibilities Build programs that drive awareness of SoFi’s crypto products and services: Conceive and execute communications campaigns that engage a wide range of media, influencers, analysts, and other influential audiences surrounding SoFi’s expanding crypto product offeringsSupport distribution of SoFi crypto offerings through enterprise partnerships: Collaborate with SoFi partners and clients to facilitate the adoption of our crypto services and digital asset infrastructureCraft messaging and other assets that engage both crypto-curious and crypto-native audiences: Develop communications materials that educate and inspire audiences to action, reflecting deep empathy for the varying levels of understanding of – and confidence in – digital assets - Navigate a fast-moving media environment: Maintain an extensive, up-to-date knowledge of the media ecosystem and how to maximize investments across owned, earned, and paid - Serve as a trusted advisor: Support business, product, and marketing leaders as SoFi with insights and recommendations on communication strategies and risk mitigation Drive measurement and optimization: Track performance metrics and gather feedback to continuously improve our team’s impactHarness technology to extend our impact: Ensure we maximize the value of existing AI tools and evaluate new ones to expand our impact Qualifications - 7+ years of diverse communications experience, with strong preference given to candidates who have worked in crypto-native and traditional finance settings - Excellent messaging development, writing, presentation, and project management skills - Proven track record of generating earned media and enhancing brand reach in crowded environments - Strong relationships with relevant reporters, podcasters, influencers, editors, and/or producers - Strong understanding of data and analytics in communications, from storytelling to impact measurement - Experience in working within complex, matrixed organizations and managing cross-functional teams - Bachelor’s degree Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are looking for a Manager of Capital Management to join our Corporate Treasury team. You will lead the development and execution of our end-to-end Capital Stress Testing framework, a critical process for how SoFi Bank and the consolidated entity manage and forecast capital adequacy. Critical to success in this role is the ability to independently drive complex projects forward and exercise strong problem-solving skills in an evolving environment. What you’ll do: - Design and build a multi-year capital stress testing framework (e.g., CCAR/DFAST-style) to evaluate the firm's capital adequacy under adverse economic scenarios - Drive the end-to-end capital planning and stress testing lifecycle, integrating baseline forecasting, stress testing and scenario analysis - Partner cross-functionally with risk, strategic finance, and business units to drive capital planning and stress testing results, including the integration of new products - Develop methodologies for translating macroeconomic scenarios into financial impacts on the balance sheet and P&L - Execute strategic projects related to capital management, including evaluating capital actions and supporting potential capital markets activity or debt issuances - Prepare high-visibility reporting and materials for senior management and the Board of Directors What you’ll need: - 5+ years of related experience, ideally in Capital Management, Treasury, or Financial Risk Management within a bank or fintech - Deep understanding of regulatory capital frameworks and balance sheet dynamics - Experience building and owning complex financial models from scratch - Advanced proficiency in Excel, PowerPoint, and Google Docs/Sheets/Slides. Experience with Empyrean ALM is a plus - Proven ability to prepare and present complex quantitative information to senior decision-makers - Collaborative working style and demonstrated ability to build strong cross-functional relationships - Inquisitive nature, attention to detail, diligence, and a missionary attitude - Bachelor's degree in Economics, Finance, Mathematics, or a related quantitative field; CFA or FRM preferred Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Technology and Cybersecurity risk and controls team handles a wide range of cross-functional activities, from security compliance certifications and audits, to risk management, inbound and outbound due diligence, third party risk management, security awareness, policy and procedures, and more. Each of these ongoing parallel activities entails interpreting and setting requirements, assessing the effectiveness of security controls, risk-based decision making, cross-functional collaboration and communication, and staying up-to-date on security best practices and how changes in the evolving threat landscape need to inform our strategy. We are seeking an experienced Security Compliance Manager responsible for monitoring and governing security controls in the cloud based on regulatory/compliance requirements and industry standards for our core Banking platform. Candidate must be able to assimilate knowledge quickly, understand stakeholder’s business challenges/risks, and act as a trusted advisor to lead change, policy adoption and monitor compliance against policies and standards. What you'll do: - Own bank compliance and controls testing, monitoring and issue management - Manage ongoing investor audits like SOC2, PCI DSS, SOX ITGC, GLBA and security due diligence questionnaires - Serve as the primary liaison between internal stakeholders (i.e. Cybersecurity, - Technology, Product, Risk, Privacy, Internal Audit, HR, Legal, Sales etc…) and external auditors, regulators, and third-party assessors - Monitor compliance with cybersecurity policies and standards and assess security compliance risks for bank scoped products, processes and technologies in a cloud environment - Partner with stakeholders to conduct walkthroughs and create process maps for critical cybersecurity processes, facilitating in risk and control identification and ensure the environment is operating safely and in control - Translate technical controls and requirements into audit-ready evidence, and work with technical teams to align implementations with compliance expectations - Support regulatory, third party attestation, and Internal Audit, audit readiness activities, ensuring control design and execution meet internal policy and external regulatory standards - Communicate clearly and effectively with both technical and non-technical audiences, including executives, control owners, and external assessors. What you'll need: - BS degree in Computer Information Systems or related field - 7+ years of experience with security GRC initiatives Experience with regulatory cybersecurity compliance examinations - Substantive and current knowledge of transaction banking compliance, consumer and commercial lending, deposit, wires, cards and privacy regulations applicable to banks - Experience with onboarding and monitoring cybersecurity controls in cloud environments specifically AWS - Experience with AI governance and risk assessments using frameworks like NIST AI RMF, ISO42001, ISO 38507 and other privacy regulations like CCPA, GDPR etc - Strong knowledge of security risk management and running audits/certification programs - Self-starter with strong interpersonal and communication skills - Demonstrate ability to assimilate new knowledge quickly - Comfortable working in a fast-paced, dynamic environment, and managing multiple projects concurrently - Experience with managing programs in GRC tools Preferred qualifications: - Banking/Fintech, Big 4, or management/IT consulting experience - Strong risk management and governance experience KRI’s/KPI’s reporting - Familiarity with CSPM, AWS security, CI/CD, SAST/DAST, SIEM and vulnerability - management tools - Strong JIRA and workflow management and agile project management experience - Direct experience with regulatory cybersecurity compliance examinations - Relevant certification (e.g. CISA, CISSP, PCI QSA, AWS certifications) or equivalent expertise - Have risk assessment expertise with PCI DSS 4.0.1, SOX, NIST 800-53/800-37, NIST CSF, SOC 2, PCI, NYDFS NYCRR PART 500 and/or ISO 27001 standards, integrated controls framework, and evaluating design and effectiveness of IT controls working directly with auditors, regulators, investors - Experience in building successful compliance programs for banks or fintech - Experience defining compliance roadmaps based on customer requirements, - compliance documentation, and ensuring that committed assessments are delivered on schedule - Technical fluency; comfortable understanding and discussing technology concepts, experience evaluating tradeoffs and new opportunities with technical team members Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We’re seeking an experienced internal communications leader to help take SoFi, its culture, and its mission to new heights. The Director, Internal Communications will lead our internal comms team and partner closely with executives and a wide range of business unit and functional leaders to inform, inspire, and connect employees across our global organization. We’re looking for an innovation-minded leader who sweats the details, brings a steady hand in a crisis, and stays ruthlessly focused on business impact. As a leader on our Communications & Policy team, you’ll play a key role in helping SoFi successfully navigate its next chapter of growth through even stronger employee engagement and a world-class culture. Key Responsibilities: Drive core company-wide internal communications programs: Direct and identify opportunities to optimize company-wide communications programs including: hands meetings, product roadmap reviews, annual priority setting, and product/initiative launchesProvide strategic counsel and hands-on support for critical initiatives: Advise leaders and orchestrate employee engagement surrounding high stakes moments, including organizational changes, leadership transitions, corporate integrations, and moreIdentify opportunities to strengthen employee engagement and culture: Partner with our People team and other leaders to champion our culture, diagnose opportunities to improve engagement, and bring fresh perspectives that inform and inspire our employeesChampion communications best practices that enable organizational agility and alignment: Advocate for excellence across employee-facing communications and ensure our content is compelling and actionableRefine measurement and optimization capabilities: Track engagement metrics and gather feedback to continuously improve our team’s impactHarness technology to extend our impact: Ensure we maximize the value of existing tools, whether it’s a channel like Slack or Zoom, or generative AI methods like ChatGPT, and evaluate new ones as needed Qualifications: - 10+ years of experience in internal communications, with strong preference given to candidates who have worked in technology or product-driven financial services companies - Strong portfolio of creative, visually engaging internal communications content - Demonstrated record of successfully navigating large-scale organizational changes, leadership transitions, employee engagement initiatives, and corporate integrations - Strong business acumen and ability to translate complex or abstract concepts into engaging, creative communications that break through with employees - Comfortable operating under fast-changing, competing, or abstract priorities, often in direct partnership with company executives - Skilled at navigating complex, matrixed organizations - Direct people management experience - Bachelor’s degree Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.