• Processing rebate applications and responding to calls and emails from potential customers • Tracking and verifying program paperwork, files, and correspondence • Payment processing • Data entry, gathering and tracking data, and assuring data quality • Export predesigned reports • Attend staff meetings and other program support • Complete special projects • Call Center service experience (Preferably)

• Work across multiple creator programs, adapting to the different processes of each one. • Moderate Discord servers, chat with creators, and build relationships that keep programs healthy and growing. • Review and vet creator applications to ensure creators meet brand safety requirements before they go live. • Support the execution of earned events and campaigns from kickoff to wrap, jumping in wherever the team needs you. • Distribute game keys and marketing assets to creators and support creators in a way that matches the customer’s branding and voice, all while keeping an eye on approaching deadlines. • Work with the rest of the Gamesight team to keep them informed of campaign progress and roadblocks. • Ensure we are delivering high-quality content and results that meet our customers’ goals and efficiently utilize their budget. • Learn about different content styles on platforms like YouTube, TikTok, and Twitch, as well as the economics of influencer marketing.

• Assist teams in addressing and responding to client requests and needs • Coordinate electronic and paper file management, including resources and product files • Conduct research as requested • Help fulfill client deliverables, including securing meetings and submissions requirements • Coordinate preparations for client status meetings and publication team meetings or other client meetings • Monitor and update project status, including tracking projects, key messages, clinical trials, and contacts • Process client expense and honoraria • Coordinate revisions for client reports • Contact and follow-up on status of projects/publications with clients and external authors as needed

• Reporting to the head of Program Management, the Program Coordinator provides administrative, coordination, and project management support to WaterAid Canada’s International Programs (IP) team. • This is an entry-level position well suited to an early-career professional interested in international development, project management, monitoring, evaluation and learning (MEL), donor compliance, business development and knowledge management. • Responsibilities include: • Project Coordination and Administrative Support • Knowledge Management and Documentation • Donor Reporting and Compliance Support • Communications and Visibility Support