• Design, build, test, and deploy Copilot Studio agents. • Create conversational experiences and multi-step agent workflows. • Implement grounding strategies using enterprise data sources. • Configure agent actions, connectors, and multi-agent orchestrated workflows. • Develop Power Apps solutions. • Build Power Automate cloud flows. • Create Dataverse-based applications. • Design reusable automation components and templates. • Integrate agents and workflows with: • CRM systems • ERP systems • SharePoint • Microsoft 365 • Azure services • Proprietary marketplace applications • Third-party SaaS platforms • Build custom connectors and API integrations. • Help scope and design MCP interfaces. • Develop secure authentication and authorization controls. • Design scalable automation architectures. • Implement governance and ALM processes. • Establish environment management standards. • Support monitoring, observability, and operational excellence. • Partner closely with the AI Enablement Lead. • Translate business requirements into technical solutions. • Estimate effort and prioritize delivery roadmaps. • Mentor citizen developers and power users.

Role Description We are seeking a skilled Azure Platform Engineer to design, deploy, and operate large-scale, secure, and resilient cloud platforms on Microsoft Azure. In this role you will own the end-to-end cloud engineering lifecycle, including: - Architecture - Infrastructure-as-code - Automation - Security hardening - Cost optimization - Observability - Ongoing operational excellence for production workloads The ideal candidate will combine deep technical expertise across Azure services with strong DevOps engineering practices, and will partner closely with application development, security, and SRE teams to deliver cloud-native solutions that meet demanding business requirements for scalability, reliability, and compliance. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - Five or more years of cloud engineering experience, with at least three years focused on Microsoft Azure in production environments. - Strong hands-on experience with Azure core services, including compute, storage, networking, identity, and platform-as-a-service offerings. - Production-level experience with infrastructure-as-code tools such as Terraform, Bicep, or ARM templates. - Solid experience designing and operating Azure Kubernetes Service (AKS) clusters at scale. - Hands-on experience with Azure DevOps or GitHub Actions for CI/CD across infrastructure and applications. - Strong scripting skills in PowerShell, Bash, and Python, with the ability to write maintainable automation code. - Deep understanding of cloud security principles, identity management, and compliance frameworks. - Experience implementing monitoring, alerting, and observability strategies across distributed workloads. - Strong troubleshooting, communication, and documentation skills. Requirements - Design and implement enterprise-grade Azure cloud architectures spanning compute, networking, storage, identity, and data services, with explicit attention to scalability, security, and total cost of ownership. - Develop, maintain, and continuously improve infrastructure-as-code using Terraform, Bicep, or ARM templates, treating infrastructure changes with the same rigor as application code through version control and peer review. - Configure and manage Azure landing zones, virtual networks, subnets, route tables, and network security groups to enforce strong segmentation and least-privilege connectivity between workloads. - Implement secure identity, access management, and governance controls using Azure Active Directory, conditional access, role-based access control, and Azure Policy to ensure compliance with internal and regulatory standards. - Architect and operate Azure Kubernetes Service (AKS) clusters, including node pool design, auto-scaling, network policy, and integration with container registries and service meshes. - Deploy, scale, and tune Azure data and analytics platforms such as Azure SQL, Cosmos DB, Synapse Analytics, Data Factory, and Event Hubs to meet specific workload patterns and SLAs. - Build and operate comprehensive CI/CD pipelines using Azure DevOps or GitHub Actions, enabling fast, automated, and auditable releases of both infrastructure and application code. - Design and implement robust observability practices using Azure Monitor, Log Analytics, Application Insights, and third-party tooling, with thoughtful dashboards, alerting, and SLO tracking. - Drive Azure cost optimization initiatives, including right-sizing, reserved-instance planning, lifecycle policies, and architectural changes that meaningfully reduce monthly cloud spend. - Implement disaster-recovery and business-continuity strategies, including backup, geo-replication, failover testing, and documented runbooks that have been validated through regular drills. - Strengthen security posture by integrating Microsoft Defender for Cloud, Sentinel, key vault, and managed identities, and by routinely remediating findings from compliance scans. - Collaborate closely with application teams to architect cloud-native solutions, advising on patterns, anti-patterns, and Azure-native services that best fit each problem domain. - Develop automation scripts and tooling in PowerShell, Bash, and Python to streamline repetitive operational work and reduce time-to-resolution for common incidents. - Mentor junior engineers, lead architecture reviews, and contribute actively to internal communities of practice around Azure and DevOps. Benefits - 100% Remote work opportunity - Competitive salary range: $133,000–$158,000 Annually - Tremendous career growth potential How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 676-4399. Learn more about Bright Vision Technologies at www.bvteck.com .

Role Description The Platform Engineer - Lead provides technical leadership for the ServiceNow IT Service Management (ITSM) engineering team and is responsible for the design, development, support, and continuous improvement of the Incident, Major Incident, Change, Request, Problem, Knowledge, and related platform capabilities. This role leads a team of Platform Engineers while remaining actively engaged in solution design and development. The Platform Engineer - Lead works closely with Process Owners, Architects, Platform Engineering leadership, and business stakeholders to deliver scalable, secure, and maintainable solutions that align with enterprise architecture, operational objectives, and organizational standards. This individual is responsible for maintaining the technical health and architecture of the team's solutions while promoting engineering best practices, operational excellence, and continuous improvement. Responsibilities - Lead ITSM Platform engineering team. - Develop ServiceNow solutions. - Lead Agile delivery. - Manage releases and production support. - Mentor platform engineers. - Review incoming user stories and technical requirements to ensure they are complete, technically sound, and aligned with platform architecture and organizational standards. - Participate in Agile ceremonies including backlog refinement, sprint planning, estimation, daily standups, sprint reviews, and retrospectives while collaborating with Process Owners and stakeholders throughout the software development lifecycle. - Coordinate and support User Acceptance Testing (UAT), defect resolution, and production-readiness activities. - Troubleshoot complex production issues, perform root cause analysis, and implement long-term corrective actions. - Participate in a rotating on-call support schedule to provide operational support for the ServiceNow platform and respond to production incidents as needed. - Develop and maintain technical documentation, solution designs, operational procedures, and support documentation. - Collaborate with Enterprise Architecture, Security, Infrastructure, Integration, and business teams to design and implement enterprise solutions. - Promote Agile DevOps principles and engineering best practices throughout the software development lifecycle. - Contribute to platform roadmaps, technical strategy, continuous improvement initiatives, and adoption of new platform capabilities while ensuring solutions remain reliable, secure, supportable, and aligned with organizational objectives. Qualifications - Typically, a four-year academic degree in computer programming, systems analysis, system development, or systems engineering, and/or at least seven years of practical experience in core IT functions in an engineering role. - Solid experience with ServiceNow systems, modules, or similar platforms. - Solid experience in scripting languages such as JavaScript, Python, or equivalent. - Solid experience in understanding the DevSecOps model and its implementation. - Solid experience understanding Agile methodologies for software development. - Excellent written and verbal communication skills, with the ability to effectively interact at all levels of management. - Strong attention to detail, organizational skills, and commitment to high-quality work. - Ability to manage multiple tasks and work streams while providing clear progress updates to leadership. - Capability to draft and document comprehensive test plans for both technical and business audiences. - Adaptability, flexibility, and a willingness to quickly learn new technologies and concepts. - A high level of customer service and collaboration in team environments. - Ability to independently architect an automation solution based on requirements. - Experience mentoring others. - Ability to view all initiatives and goals from both a macro and micro perspective. Top 3 Skills Needed - ServiceNow development expertise. - Technical leadership skills. - Agile software delivery skills. Preferred - ServiceNow engineering, development, consulting, technical lead experience supporting enterprise SaaS platforms. - Experience in healthcare or other large, complex enterprise organizations. - Current or past UPMC employee or contractor. Licensure, Certifications, and Clearances - Act 34

• Contribute to building the shared AI tooling platform. • Accelerate developer productivity through AI-powered automation. • Implement guardrails that keep developers on the golden path. • Ship across a polyglot engineering stack. • Help shape how we approach AI-assisted engineering at Wealthsimple. • Grow your craft and support your teammates.