Role Description We're looking for a Systems & Support Engineer to join our global IT team and play a key role in delivering an exceptional technology experience for our employees. As part of our remote-first, globally distributed company, you'll provide front-line technical support while helping manage and improve the systems, devices, and cloud infrastructure that keep our business running. You'll be the primary IT support contact for our EMEA region, working within our follow-the-sun support model and collaborating closely with colleagues across APAC and the Americas to ensure seamless global coverage. This is an exciting opportunity for an experienced IT professional who enjoys solving technical challenges, improving processes through automation, and delivering outstanding customer service in a fast-paced SaaS environment. What You’ll Do - Provide L1 and L2 technical support to employees across Windows and macOS environments via ticketing systems, chat, and video calls. - Own the lifecycle of EMEA support requests, ensuring timely resolution and smooth handovers with global IT teams. - Deliver a seamless onboarding and offboarding experience, including device provisioning, access management, and equipment recovery. - Manage and secure corporate endpoints using Microsoft Intune and Jamf. - Administer identity and collaboration platforms including Okta, Entra ID, Google Workspace, Microsoft 365, and Slack. - Support and help maintain cloud infrastructure across AWS and Azure environments. - Build automation scripts and self-service workflows to improve operational efficiency. - Manage IT hardware, software licensing, asset tracking, procurement, and global shipping logistics. - Partner with Security and Compliance teams on vulnerability management, endpoint security, access governance, and audit readiness. - Monitor systems and infrastructure, troubleshoot recurring issues, and implement long-term improvements. - Create and maintain technical documentation and internal knowledge resources. - Evaluate new technologies and work with external vendors to support business needs. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related technical field (or equivalent experience). - 5+ years of experience in IT support, systems administration, or a similar role, ideally within a global or remote-first SaaS organization. - Strong troubleshooting experience across both Windows and macOS environments. - Hands-on expertise with Microsoft Intune, Jamf, Okta, and/or Microsoft Entra ID. - Experience administering enterprise productivity platforms such as Google Workspace and Microsoft 365. - Working knowledge of AWS and/or Azure, with experience supporting cloud-based infrastructure. - Experience writing automation scripts or improving IT processes through automation. - Excellent communication skills and a customer-first approach to technical support. - Strong organizational skills with the ability to manage multiple priorities across global time zones. - A proactive mindset, curiosity to learn new technologies, and a commitment to continuous improvement. - An understanding of security best practices, including least privilege, MFA, and compliance requirements such as GDPR. Requirements - Bonus if you have the following: - AWS Cloud Practitioner certification - Microsoft Azure Administrator Associate certification - Microsoft 365 Endpoint Administrator Associate certification - Okta Certified Professional - Jamf Certified Associate - CompTIA A+ or Network+ - Experience with iPaaS platforms or AI-powered service desk tools Benefits - At Zone, we provide the platform; you provide the grit. - We operate as a high-velocity, fully remote, global team where autonomy isn't just a perk, it’s the standard. - We’re looking for self-driven professionals eager to navigate the complexities of a unique SaaS environment and take full command of their professional evolution. - We ditch micro-management for high-trust flexibility, ensuring you have the space to innovate and scale. - Our benefits are built to fuel this lifestyle, supporting your life beyond the screen so you can focus on making a global impact.

Role Description We're seeking a Senior MuleSoft Developer who pairs deep integration expertise with a strong understanding of public health operations. You'll own integration architecture on complex implementations, coach less experienced developers, and shape how data moves between the systems that public health teams depend on every day. This role is about building integrations that fit how public health actually operates. Your background in public health means you understand the human stakes of integration work. A delayed notification, a dropped record, or a broken data feed affects real people and real public health responses. You'll anticipate needs that clients haven't named yet, push back on designs that won't hold up in production, and advocate for the end users who rely on these systems. You'll work on our PH360 platform and on client implementations that often involve inherited integrations built by previous vendors. You'll partner with Salesforce developers, solution architects, and QA to make integrations reliable, observable, and aligned with API-led best practices. You'll also coach client integration teams, helping them adopt sound patterns and grow their skills. If you've ever inherited a tangle of integrations and wanted to set them right, this is your chance to build it right. How You'll Work - Participate in quarterly planning sessions, helping shape the integration roadmap and contributing your public health perspective. - Work in two-week sprints with daily standups, regular backlog refinement, and sprint retrospectives. - Guide integration architecture decisions and help less experienced developers grow their skills. - Work closely with Salesforce developers, solutions analysts, architects, and QA to ensure what we build truly serves our clients. Key Responsibilities - Design, build, and maintain MuleSoft integrations across the API-led layers (System, Process, and Experience). - Lead integration architecture discussions and contribute to solution design alongside architects. - Audit inherited integrations and propose corrections, including restructuring APIs that sit at the wrong architectural layer. - Coach client integration teams on MuleSoft best practices, helping them move from ad-hoc patterns to sound API-led design. - Mentor junior developers through pair programming, code reviews, and direct guidance. - Write clean, well-documented, testable integration code with robust error handling, retry logic, and observability. - Identify and resolve complex integration challenges across Salesforce, notification platforms, and other connected systems. - Collaborate with Salesforce developers and QA to ensure end-to-end quality across integrated workflows. - Translate public health workflows into reliable, scalable integration patterns. - Contribute to code reviews with constructive, supportive feedback. Experience Required - 5+ years of hands-on MuleSoft development experience at a senior level, on Mule 4. - 1-3 years working for a governmental public health agency (local, state, federal, or tribal). - MuleSoft Certified Developer required. - Strong Java background. - Experience working in Agile or SAFe environments. - Strong collaboration and communication skills. - Track record of mentoring or guiding less experienced developers, including across organizational boundaries. Technical Requirements - Deep proficiency in MuleSoft Anypoint Platform (Mule 4), including Anypoint Studio, API Manager, and Runtime Manager. - Strong DataWeave skills for complex data transformation. - Expertise in API-led connectivity and clear judgment on when an API belongs at the System, Process, or Experience layer. - Experience designing API contracts with RAML or OpenAPI Specification (OAS). - Solid Java skills for custom connectors and advanced transformations. - Experience with REST and SOAP APIs, including OAuth 2.0, mTLS, and JWT. - Familiarity with asynchronous messaging patterns, including Anypoint MQ, queues, topics, and VM listeners. - Experience with CloudHub, Runtime Fabric, or hybrid deployments. - Proficiency in MUnit for unit testing and test coverage of integration flows. - Strong understanding of error handling, retry strategies, and observability in distributed systems. - Experience with version control (Git) and CI/CD practices for MuleSoft (Maven, Anypoint CLI, automated deployments). Preferred Qualifications - MuleSoft Certified Integration Architect. - Experience integrating with Salesforce (Bulk API, Streaming API, Platform Events, Change Data Capture). - Familiarity with HIPAA compliance requirements and PHI handling in integrations. - Experience with SAFe Agile methodology. - Background in public health data systems, including HL7, FHIR, immunization information systems (IIS), or electronic case reporting (eCR). - Experience with notification platforms and event-driven architectures. Notice Must be authorized to work in the United States without sponsorship. Willingness to adhere to our no-drug workplace policy. You must agree to undergo eVerify for employment status at hiring. No 3rd Party Recruiters. We value initiative. If you're genuinely interested in this role, show us. (However, please do not use the "Schedule a Meeting" feature on our website. You will be disqualified.) We notice candidates who take the extra step to express real interest. Demonstrate the value that you will add to F&T Labs. At Flourish and Thrive Labs, we believe in the unique value each candidate brings. We encourage applications from diverse backgrounds and experiences, even if you don't meet all listed qualifications. Product Development Remote (United States)

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Overview: As a PDE CEM Snr /Staff Process Development Engineer, you will work in a dynamic team environment at Micron Technologies in our leading back end technology fabrication facility located in Sanand, Gujarat. The primary focus of this position is to own the development and optimization of the packaging assembly processes to meet the schedule of business cases. To work on new product introduction and improving the yield, quality and reliability with process characterization and optimization and new materials, machines & technologies introduction. This position will also require you to drive continues improvement by improving the process margins and process capabilities. You will also be required to identify, diagnose, and resolve assembly process related problems by applying problem solving skills while Integrating AI and data-driven methodologies to enhance process understanding, enable predictive control, and accelerate decision-making in high-volume manufacturing. Key Responsibilities Process Development & NPI - Own Process of Record (POR), process windows, and capability (CPK) - Drive NPI qualification with strong first-pass success - Define process specifications: parameters, tool setup, conditions, tolerances Process Optimization & Control - Apply DOE, SPC, Six Sigma to characterize and optimize processes - Identify key process variables and center processes for robustness - Develop process capability roadmap and drive continuous improvement Problem Solving & Yield Improvement - Lead RCA, FMEA, OCAP, and structured problem resolution - Perform containment and implement corrective/preventive actions - Improve yield, reliability, and process margins AI & Data-Driven Enablement - Leverage AI/ML and analytics to: - Predict yield trends and detect early excursions - Identify hidden process correlations and variation drivers - Enable predictive process control and anomaly detection - Utilize MES, equipment, and yield data to drive insights - Collaborate with digital teams to deploy AI-enabled dashboards/tools Technology & Innovation - Evaluate and introduce new materials, equipment, and packaging technologies - Drive cost reduction and productivity improvements Systems & Leadership - Develop control plans, quality metrics, and capability monitoring systems - Coach and guide process teams; ensure safe operations - Collaborate across PDE, Manufacturing, Yield, and Equipment teams Qualifications Experience & Education - 8+ years in semiconductor process development / backend assembly - Master's / PhD in Mechanical, Chemical, Materials, Electrical Engineering Core Skills - Strong expertise in: - Assembly processes and packaging integration - DOE, SPC, FMEA, RCA, Six Sigma - Statistical analysis (JMP or equivalent) AI & Digital Skills - Working knowledge of data analytics / machine learning fundamentals - Exposure to Python, SQL, or analytics tools preferred - Ability to apply AI insights to process engineering problems - Familiarity with Industry 4.0 / smart manufacturing concepts Success Profile - Delivers high-CPK, robust processes with strong yield performance - Drives measurable improvements in yield, cost, and process capability - Combines deep process expertise with data-driven and AI-enabled decision-making - Leads cross-functional execution for scalable manufacturing impact About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

• Configure Oracle Cloud ERP modules to meet business requirements • Maintain workflows, rules, catalogs, value sets, approval hierarchies, reporting structures, and personalization layers • Partner with functional teams to refine requirements, troubleshoot configuration challenges, and implement enhancements • Develop, refine, and optimize prompts that drive Oracle AI assistants, conversational interfaces, and automation flows • Build and configure agent‑based automations that process ERP transactions, retrieve data, evaluate conditions, and suggest or take actions • Test prompts, agent logic, and Oracle configurations across SIT, UAT, and production cycles • Validate system responses for accuracy, traceability, and alignment with business rules • Maintain test scripts, evaluation harnesses, simulation scenarios, and acceptance‑criteria checklists • Support continuous optimization of AI‑driven workflows and Oracle ERP configuration