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Senior Manager, Global Proposals
Location
United States
Posted
95 days ago
Salary
0
Seniority
Senior
Job Description
Senior Manager, Global Proposals
Encoura
• Own and build out Encoura’s RFP and proposal process for the Lifecycle Engagement and Student Success division, establishing it as a fully independent, high-performing function • Conduct an immediate audit of current proposal content, processes, registered RFP pipelines, and tooling — identifying what can be carried forward and what needs to be built • Establish a scalable, repeatable end-to-end proposal process from opportunity registration through submission, with clear SLAs, quality standards, and cross-functional accountability • Build and maintain a centralized content library of approved responses, Encoura boilerplate, product and services descriptions, case studies, and compliance documentation • Evaluate and implement proposal tooling appropriate to Encoura’s scale, including AI-assisted solutions to improve efficiency and consistency • Connect with Encoura’s existing proposals team in other parts of the business to identify shared assets, templates, and best practices that accelerate the build • Lead end-to-end development of all RFP, RFI, and proposal responses for the LE and SS division, ensuring each submission is on time, compliant, and strategically tailored to the customer’s needs • Partner with Sales, Customer Success, and Solution Engineering to understand the competitive context for each opportunity and craft responses that genuinely differentiate Encoura • Develop proposal narratives that articulate Encoura’s value proposition across its Lifecycle Engagement and Student Success products and services, with fluency in higher education buying contexts and procurement processes • Manage the RFP registration pipeline, ensuring opportunities are identified early, tracked, and resourced appropriately • Manage multiple concurrent proposals in a fast-paced, deadline-driven environment without sacrificing quality • While this is an individual contributor role, it requires strong matrix leadership — you will coordinate and effectively lead a network of SMEs across Solution Engineering, Sales, and Delivery/Professional Services to produce high-quality, on-time proposals without direct line management authority • Establish clear ways of working with SME contributors so that their input is structured, efficient, and consistent — making it easy for them to participate without it becoming a burden • Serve as the connective tissue between Sales, Customer Success, Solution Engineering, Product, Marketing, Legal, and Finance during the proposal process, driving to completion with or without formal authority • Work closely with Marketing to ensure proposal narratives are aligned with Encoura’s evolving brand and go-to-market positioning • Build relationships across the organization so that contributing teams experience the proposals function as a strategic partner, not a bottleneck • Ensure all proposals meet regulatory, contractual, and company compliance standards in coordination with Legal and Finance • Track and analyze proposal win/loss data to surface insights and drive continuous improvement in process and content quality • Report regularly on proposal pipeline, submission volume, turnaround times, and win rates, using data to build the case for tooling, content investment, or future resourcing • Stay current on higher education procurement trends, RFP best practices, and competitive intelligence
Job Requirements
- Bachelor’s degree or equivalent work experience
- 5+ years of experience in proposal management, bid management, or a closely related field within EdTech, SaaS, or technology
- Demonstrated ability to build or significantly improve a proposals function, not just operate within one
- Familiarity with Anthology’s Lifecycle Engagement or Student Success products is a strong advantage — product knowledge allows you to hit the ground running and produce high-quality content from day one
- Deep understanding of the RFP/RFI lifecycle in higher education or institutional B2B environments, including formal procurement processes
- Exceptional written communication skills — able to translate complex product and services capabilities into clear, compelling, customer-centric narratives
- Strong project management skills with the ability to manage multiple concurrent deadlines without dropping quality
- Highly collaborative with a proven track record of working across Sales, Solution Engineering, Marketing, Legal, Finance, and Product teams
- Genuine curiosity about how AI and automation can improve proposal quality and efficiency
- Analytical mindset — comfortable tracking performance data and using it to drive decisions
- Fluency in written and spoken English
- Direct experience with Anthology’s Lifecycle Engagement or Student Success platforms, preferred
- Experience building a proposals function at a company coming out of an acquisition or significant org change, preferred
- Familiarity with AI-assisted proposal tools and a track record of leveraging technology to scale output, preferred
- Experience hiring and developing a proposals team and appetite to do so as this function grows, preferred
- APMP certification or equivalent experience, preferred
- Master’s degree in a relevant field, preferred
Benefits
- Comprehensive health and benefits package
- 401k company match that vests immediately upon participation
- Paid holidays and a generous PTO policy
- Paid parental leave
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