Role Description The Sustaining Engineer, Mechanical at Hyper Solutions is responsible for the ongoing mechanical engineering ownership, support, and continuous improvement of the company's released product portfolio. This role focuses on maintaining the reliability, manufacturability, quality, and performance of Hyper's power distribution equipment throughout the product lifecycle while supporting a rapidly growing manufacturing organization. Working closely with Manufacturing, Quality, Supply Chain, Customer Support, and Product Engineering, the Sustaining Engineer provides hands-on engineering support for production and field issues, executes engineering changes, and drives continuous improvements that enhance product quality, serviceability, and cost. This position is well-suited for a mechanical engineer who enjoys solving real-world manufacturing and product challenges, collaborating across functions, and improving products already in production. Core Responsibilities - Provide hands-on mechanical engineering support for released products throughout their lifecycle - Execute Engineering Change Requests (ECRs) and Engineering Change Orders (ECOs) for mechanical design updates - Drive continuous improvements in product reliability, manufacturability, serviceability, and cost - Update and maintain mechanical bills of material (BOMs), 3D models, fabrication drawings, and assembly documentation - Support New Product Introduction (NPI) transitions into production from a design-for-manufacturing perspective - Resolve production issues involving enclosures, sheet metal, weldments, fasteners, and mechanical fit and tolerance - Conduct GD&T reviews, tolerance stack-up analyses, and fit evaluations to prevent recurring assembly issues - Support root cause investigations for mechanical nonconformances, assembly defects, and field failures - Evaluate component substitutions, supplier-driven design changes, and material obsolescence Additional Responsibilities - Partner with field service teams and customers to diagnose mechanical issues involving structural integrity, thermal performance, accessibility, and mounting - Support warranty investigations and mechanical reliability improvement initiatives - Ensure continued compliance with applicable UL standards, customer specifications, and internal quality requirements - Support product certifications, audits, and regulatory compliance activities - Apply structured problem-solving methodologies including 8D, A3, 5-Why, and Ishikawa analysis - Contribute to continuous improvement initiatives across Engineering and Manufacturing Qualifications - Bachelor's degree in Mechanical Engineering or a related technical discipline - 2+ years of mechanical engineering experience within a manufacturing environment - Experience supporting released products through sustaining, product, or manufacturing engineering - Proficiency with SolidWorks or similar 3D CAD software - Experience creating fabrication drawings, assembly drawings, and engineering documentation - Working knowledge of GD&T, tolerance analysis, sheet metal design, and fabrication processes - Understanding of engineering change management (ECRs, ECOs) and document control - Experience conducting root cause analysis and implementing corrective actions - Ability to read and interpret mechanical drawings - Strong communication and cross-functional collaboration skills Preferred Qualifications - Experience supporting power distribution equipment, electrical enclosures, switchboards, PDUs, RPPs, or switchgear - Familiarity with sheet metal fabrication, weldments, and powder coating processes - Knowledge of UL 891, UL 67, or similar electrical product standards - Experience supporting products within data center, mission-critical infrastructure, or industrial electrical industries - Experience with ERP and PLM systems such as NetSuite, Arena, or similar platforms - Lean Manufacturing, Six Sigma, or other continuous improvement training or certifications - Familiarity with electrical schematics What Success Looks Like - Released products remain reliable, manufacturable, and cost-effective throughout their lifecycle - Engineering changes are implemented accurately and efficiently with minimal disruption to production - Mechanical production and field issues are resolved quickly through effective root cause analysis - Continuous improvements enhance product quality, manufacturability, serviceability, and customer satisfaction - Strong collaboration across Engineering, Manufacturing, Supply Chain, Quality, and Customer Support drives timely issue resolution - Products continue to meet UL, customer, and internal quality requirements Location Onsite in Richmond, VA, or remote, depending on candidate location and business needs. Compensation The anticipated hiring range for this role is $80,000–$110,000 per year. Actual salary may vary based on factors including experience, skills, certifications, and location. This hire will be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on factors such as individual and organizational performance. Equal Opportunity Employer Hyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. All applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within Hyper Solutions, Inc. Please note that Hyper Solutions is currently unable to offer visa sponsorship, and applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future.