Job Closed

This listing is no longer active.

Sunrise Group logo
Sunrise Group

Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. We started in 2015 with a straightforward idea: sleep diagnosis should happen in the comfort of your own home, not in a hospital. To make that possible, we created a first-of-its-kind chin sensor, carefully validated through clinical research, reviewed by leading sleep experts, and cleared by the FDA. Since then, Sunrise Group has grown from a single innovation into a complete sleep health company. We now design advanced diagnostic and treatment solutions, and we deliver care directly to patients through Dreem Health, our digital sleep clinic. By serving patients in all 50 states with reimbursed care, we are making sleep treatment more accessible, more personal, and much simpler than it has ever been.

Therapy Continuity Coordinator

Location

United States

Posted

107 days ago

Salary

0

No structured requirement data.

Job Description

Therapy Continuity Coordinator

Sunrise Group

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves keeping patients engaged in therapy long after treatment begins. This is not a passive follow-up role. You will actively support the continuity journey for patients enrolled in our internal PAP treatment program. - Report directly to the Customer Success Manager - Contribute to the stability and growth of our recurring revenue model - Keep patients engaged in therapy through timely outreach, proactive retention efforts, and compassionate communication - Support reduced churn, reliable reorder cadence, and a high-quality, seamless resupply experience If you’re passionate about patient care, thrive in a dynamic setting, organized, proactive, patient-focused, and motivated by measurable outcomes, this role offers the opportunity to make a meaningful impact on how sleep care is delivered at scale. What You’ll Do - This is a non-clinical, operational role that partners closely with Sleep Technologists during the transition from treatment setup to long-term resupply - Coordinate follow-up, execution, and documentation to ensure a smooth and reliable experience once patients enter the resupply phase - Work within a tech-enabled, AI-supported care environment - Collaborate with clinical, billing, and operations teams - Help track engagement and reorder metrics while contributing to a scalable operational foundation inside a fast-growing digital sleep clinic - Execute timely and proactive resupply outreach - Follow structured retention workflows - Maintain accurate reorder tracking - Communicate clearly and compassionately with patients - Escalate clinical or billing issues appropriately - Support adherence monitoring efforts Qualifications - 2+ years in healthcare coordination, DME, or care navigation - Experience with PAP/CPAP resupply (strong plus) - Strong patient communication skills with a high level of empathy and professionalism - Ability to work autonomously in a fast-paced, remote environment while collaborating effectively with cross-functional teams - Confidence navigating digital tools and care platforms - Data driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows - Comfort managing proactive outreach and patient follow-up while maintaining strong attention to detail - Genuine commitment to improving patient experience, therapy adherence, and continuity of care - Operational and automation mindset - Availability to work Central Time (CST) business hours (preferred) Benefits - Meaningful work that directly improves peoples’ lives - Be part of an international team across the US, France, Belgium - Annual team offsite - Comprehensive health benefits (medical, dental, vision) - FREE One Medical membership - 401(k) with company match - 20 days PTO + 10 paid holidays + 80 hours paid sick leave - Internet stipend Compensation $25 - $30 per hour depending on experience. Our Core Values At Sunrise Group, we keep things clear and simple ✨, value trust and collaboration 🤝, and lead with optimism and compassion 🌞. These values guide everything we do. Equal Opportunity Employer Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.

Job Requirements

  • 2+ years in healthcare coordination, DME, or care navigation
  • Experience with PAP/CPAP resupply (strong plus)
  • Strong patient communication skills with a high level of empathy and professionalism
  • Ability to work autonomously in a fast-paced, remote environment while collaborating effectively with cross-functional teams
  • Confidence navigating digital tools and care platforms
  • Data driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows
  • Comfort managing proactive outreach and patient follow-up while maintaining strong attention to detail
  • Genuine commitment to improving patient experience, therapy adherence, and continuity of care
  • Operational and automation mindset
  • Availability to work Central Time (CST) business hours (preferred)

Benefits

  • Meaningful work that directly improves peoples’ lives
  • Be part of an international team across the US, France, Belgium
  • Annual team offsite
  • Comprehensive health benefits (medical, dental, vision)
  • FREE One Medical membership
  • 401(k) with company match
  • 20 days PTO + 10 paid holidays + 80 hours paid sick leave
  • Internet stipend
  • Compensation
  • $25 - $30 per hour depending on experience.
  • Our Core Values
  • At Sunrise Group, we keep things clear and simple ✨, value trust and collaboration 🤝, and lead with optimism and compassion 🌞. These values guide everything we do.
  • Equal Opportunity Employer
  • Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.

Related Categories

Related Job Pages

More Therapist Jobs

Bupa logo

Cognitive Behavioural Psychotherapist – Young Persons

Bupa

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Therapist108 days ago
Part TimeRemoteTeam 10,001+Since 1947H1B No Sponsor

• Provide high-quality, outcome-focused CBT to children and adolescents via video consultations. • Complete thorough assessments and formulations to guide treatment, ensuring every young person receives the right support at the right time. • Communicate clearly and sensitively with parents, carers, schools, and other agencies involved in the child’s care. • Work within clinical guidelines and safeguarding policies, remaining especially attuned to the unique safeguarding needs of young people. • Manage sessional limits linked to the customer’s insurance cover while keeping recovery goals at the heart of your work. • Carry out risk assessments and create effective management plans, with the support of senior clinicians as required. • Provide signposting, onward referrals, and one-off wellbeing sessions when needed. • Deliver occasional group psychoeducation or wellbeing workshops. • Work autonomously within Bupa’s service framework, maintaining thorough records and upholding the highest clinical standards. • Attend monthly team meetings and regular supervision sessions. • Collaborate with colleagues across operational and clinical teams to improve client and employee experience.

United Kingdom
£47K / year
Backpack Healthcare logo

Licensed Mental Health Therapist

Backpack Healthcare

Breaking barriers and healing young minds with inclusive, accessible, and comprehensive mental healthcare.

Therapist108 days ago
OtherRemoteTeam 51-200H1B No Sponsor

• Provide individual, family, and group therapy via secure telehealth • Conduct intakes, assessments, and develop client-centered treatment plans • Collaborate with PMHNPs, psychiatrists, and interdisciplinary team members • Maintain accurate and timely documentation in our EHR • Support families with education, tools, and ongoing care coordination

Maryland
$45 - $65 / hour
Job Closed
OtherRemoteTeam 5,001-10,000H1B Sponsor

• Deliver against a sales targets and drive business growth • Build and maintain strong relationships with key stakeholders within hospitals, including physicians, pharmacists, hospital administrators, and formulary committees • Utilize knowledge of IDNs and Academic Medical Centers to navigate the complex healthcare landscape and maximize product access • Assist HCP champions and health system leaders in operationalizing a paradigm shifting treatment for RRP patients within their healthcare system • Collaborate with cross-functional teams, including marketing, sales, market access and medical affairs, to develop and implement effective sales strategies and promotional materials • Stay up to date with the latest clinical data, treatment guidelines, and market trends to provide accurate and timely information to healthcare professionals • Conduct product presentations, educational programs, and in-service training for healthcare professionals to increase awareness and understanding of our pharmaceutical products • Assist hospitals in the onboarding and formulary approval process by providing necessary documentation, clinical data, and value propositions to secure product inclusion • Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges, and adjust sales strategies accordingly • Provide feedback to internal teams on customer needs, market dynamics, and competitor insights to support product development and commercialization efforts • Maintain accurate and up-to-date records of sales activities, customer interactions, and product inventory using appropriate CRM tools • Develop local, regional and national KOLs in assigned territory • Build comprehensive account plans for top targeted IDN’s that will serve to drive strategic focus • Ability to travel – up to 40% of the time.

California
$170K - $210K / year
Job Closed
Therapist108 days ago
Full TimeRemoteTeam 10,001+H1B Sponsor

• Maximizing order intake, sales and price realization for medical equipment. • Ensuring continuity of the relationship with the accounts (hospitals, medical institutions, hospital administration). • Identifying opportunities for new customers acquisition within a dedicated portfolio. • Developing and driving credible and productive long-term relations with customers, by understanding their business needs and providing value propositions. • Conducting sales presentations for new and existing customers. • Contributing to the development and implementation of local marketing strategies for assigned products. • Collaboration with international teams and departments.

Poland
Job Closed