• Lead resolution for critical and strategic issues, including CAP, Critical Incident Center (CIC) engagements, Sev0 incidents, and other high-visibility customer situations • Lead Pro-active Assurance initiatives that transition CEAD from reactive issue response to earlier risk detection, customer stabilization, and closed-loop product improvement • Stay aware of active customer and partner concerns, platform trends, top issues, customer-impacting product behaviors, and recurring support themes • Represent Support and customer/partner feedback in product decisions, serviceability improvements, issue triage, and defect resolution • Identify systemic or large-impacting issues, coordinate the right collaborators, and raise clarity with leadership when customer or Support impact is significant • Lead sophisticated lab recreates, technical analysis, data gathering, and storytelling for blocking issues, pro-active engagements, and product-quality discussions • Lead serviceability improvements for existing and upcoming Meraki Platform capabilities, including documentation, diagnostics, telemetry, workflows, and support tools • Build, review, and improve support documentation, training material, and timely Support communiques • Seek opportunities for innovation and automation to reduce manual effort, improve resolution speed, increase support quality, and enhance customer outcomes • Mentor senior engineers, aspiring technical leaders, and peers through coaching, delegation, technical guidance, and career-development support

• Responsible for implementing the Hardware Design-for-Test (DFT) features that support ATE, in-system test, debug and diagnostics needs of the designs. • Responsible for development of innovative DFT IP in collaboration with the multi-functional teams. • Work closely with the design/design-verification and PD teams to enable the integration and validation of the Test logic in all phases of the implementation and post silicon validation flows. • Participate in the creation of Innovative Hardware DFT & physical design aspects for new silicon device models, bare die & stacked die. • Driving re-usable test and debug strategies.

• Join our Engineering Team and shape the future of healthcare technology! • Our dedicated team is revolutionizing mental healthcare with comprehensive Provider and Patient Portals, empowering providers and patients alike. • Build and maintain systems that support payments, claims submission, and operational workflows across the revenue cycle. • Collaborate closely with engineering, operations, and business stakeholders to improve efficiency, reliability, and cost effectiveness across one of Rula’s most important business functions.

• Design and architect modules and feature areas for Wholesale Electricity Market Management (MMS) applications • Lead technical design discussions, whiteboarding sessions, and design reviews • Collaborate with engineering, project, and customer teams to deliver solutions effectively • Define scope, estimate effort, and work with the Project Manager to establish timelines • Evaluate technology options and make informed decisions based on analysis, risk, and technical fit • Ensure technical solutions are scalable, maintainable, and aligned with product solution architecture and standards • Develop a strong understanding of the overall MMS solution and module interactions; serve as a subject matter expert in assigned areas • Design interfaces and information exchange between modules and systems • Own code quality, performance, and technical deliverables throughout the project lifecycle • Provide technical leadership in an Agile environment and guide a team of 5–7 developers as needed • Promote standardization, reuse, and limited customization of product capabilities • Collaborate with customers and internal stakeholders to define requirements, manage changes, and support successful delivery • Mentor team members and support complex customer implementations • Document technical solutions, troubleshoot issues, and support resolution of defects and production concerns