This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description An Infrastructure Architect plays a crucial role in designing, implementing, and maintaining the Cloud infrastructure of the next generation Blood Establishment (BECS) platform. All team members are considered problem-solvers and actively participate in identifying problems and building solutions that solve the root causes. This is a hands-on position that designs, builds, and deploys high quality capabilities and features. The ideal candidate is comfortable leading Infrastructure as Code (IaC) Cloud initiatives while championing availability, reliability, monitoring, and performance excellence. This role collaborates closely with business leaders, product teams, engineers, and other stakeholders to create value. - Analyzes business requirements and specifications to design Cloud solutions that optimize value and meet customer objectives - Leads the deployment of infrastructure solutions, ensuring seamless integration with existing systems - Evaluates infrastructure performance on an ongoing basis, identifying areas for improvement and cost reduction - Identifies and resolves infrastructure and application defects, working closely with development teams to track and address issues - Delivers and monitors solutions through scripting automations (ex. Python, UNIX shell, YAML, and JSON) - Provides support for and implements DevOps tools such as GitLab and CI/CD Pipelines - Implements Infrastructure as Code (IaC) principles to build and manage infrastructure in a consistent and repeatable way - Develops and implements best practices for automation development and operation - Stays current on emerging Cloud trends and technologies - Collaborates with customers, developers, and stakeholders to understand business needs and deliver effective automation solutions - Documents solutions and processes, sharing knowledge across teams Qualifications - Bachelor's Degree or above in Computer Science or related field - 10+ years of deep technical systems experience designing and supporting production environments - 5+ years of hands-on experience in developing, building, and deploying Cloud solutions - 5+ years of experience with AWS services and solutions - 3+ years working with monitoring solutions (ex. Dynatrace) - Skilled in system administration for Unix (Linux) and Windows environments - Skilled in scripting to automate administrative and security processes - In-depth knowledge and hands-on experience of multiple infrastructure automation tools and technologies including Terraform - Proficiency in containerization technologies such as Rancher, Docker, K8S, and EKS - Experience with CI/CD frameworks and tools, including GitLab and Artifactory - Experience with test automation frameworks is a plus - Strong understanding of software development life cycle (SDLC) and Agile methodologies - Experience working in a SaaS-based product development environment or FDA-regulated medical device environment desired - Cloud and Security certifications is a plus Requirements - Flexible work hours in fun collaborative environment - Working remote requires a reliable internet connection - Must have the ability to travel, as needed for company meetings

• Design and deploy server clusters. • Remotely diagnose hardware problems and facilitate server repairs. • Manage Akamai's hardware assets. • Manage a team of field technicians. • Work closely with external partners. • Ensure exceptional service delivery with internal cross-functional teams.

• Lead, mentor, and develop the Infrastructure Engineering team • Oversee the deployment, maintenance, and troubleshooting of virtual servers and virtual desktops • Establish and maintain KPIs and metrics to assess infrastructure health, performance, capacity, and service delivery • Develop and enforce best practices for configuring, installing, supporting, and maintaining critical software systems • Manage capacity planning, monitoring, and system expansion to ensure scalability and reliability • Ensure all OS, and firmware installations and upgrades follow established processes and quality standards • Oversee monitoring and alerting frameworks • Implement and maintain security controls, patching standards, and compliance practices • Collaborate with the security team to enhance infrastructure security • Partner with engineering and support leaders to resolve system-wide issues • Ensure IT projects and new build requests are completed on time • Maintain accurate, up-to-date technical documentation • Communicate complex infrastructure concepts to senior leadership • Promote a culture of operational excellence, timely execution, attention to detail, and continuous refinement of infrastructure systems and processes • Act as an escalation for on call personnel.

• Work horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, middleware, storage, database platforms, and other key infrastructure products. • Develop repeatable automation to efficiently deliver capabilities. • Drive solutions to problems impacting mission critical systems and implement automation to prevent reoccurrence. • Execute changes on production systems in accordance with Change Management standards. • Support and implement private cloud HCI components. • Work in a Center of Excellence for cloud usage and cloud development standards. • Maintain an accurate picture of existing server, storage, networking software and hardware and virtual environments to support scaling against various project requirements. • Ensure all usage of cloud environments meets governance standards and contributes to improving standards for security and operational efficiency. • Create standard operating procedures for Healthfirst operations teams to support the operations of the products. • Act as an escalation point for operations teams for incident and ticket resolution and participate in an on-call rotation as an escalation point.