LexisNexis

• Research and develop at least one original, data-focused enterprise story for publication during the internship. • Analyze data to identify trends, patterns, insights, and support ongoing editorial projects. • Contribute to data gathering, cleaning, and interpretation from multiple sources, including public records. • Collaborate with reporters and editors to integrate data into news and feature stories and shape story ideas. • Support the creation of data visualizations for stories and special projects.

• Create target lists of key points of contact within your portfolio of prospect accounts using Salesforce, LinkedIn, and ZoomInfo • Develop creative engagement campaigns that drive curiosity using email, HubSpot, LinkedIn, and phone • Discover new business opportunities by understanding a prospect’s interests, needs, and knowledge gaps through thoughtful conversations with senior decision makers • Respond to all marketing-generated leads in a professional and timely manner to identify opportunities • Deliver a consistent volume of meetings for Enterprise Account Managers, including detailed handover notes and briefings • Provide prospects with a high-quality experience and positive impression • Use Salesforce to record all activity and client interactions, ensuring data accuracy and quality

• Support a portfolio of Large Law Accounts by helping drive adoption, engagement, customer value, retention, and usage growth across branch offices and distributed user groups. • Build trusted relationships with customer contacts and serve as a responsive resource for workflow guidance, adoption support, and product engagement. • Assist in the execution of customer success plans aligned to firm goals, legal workflows, business priorities, and broader account strategies. • Help legal professionals incorporate LexisNexis drafting, research, analytics, and AI-powered workflow solutions into daily legal work through targeted outreach and practical adoption support. • Partner with Customer Success Managers, Client Managers, Sales, Product, Marketing, and Enablement to coordinate customer engagement, support account planning, and identify risks or opportunities. • Use customer health, engagement, usage data, and customer feedback to identify adoption trends, surface barriers, and recommend next steps that support retention and growth.

• Manage and grow an assigned portfolio of law firm clients • Build and maintain strong relationships with attorneys, partners, legal administrators, and librarians • Drive client satisfaction and support renewals of print subscriptions and continuation services • Identify new business opportunities within existing and prospective accounts • Promote and sell legal publications, including codes, treatises, practice guides, and subscription updates • Meet or exceed territory sales targets and revenue goals • Execute upsell and cross-sell strategies to increase account value • Maintain accurate records of sales activity, opportunities, and forecasts in CRM systems

• Own complex, multi-executive calendars across time zones; proactively resolve conflicts aligned to strategic priorities • Maintain a centralized Communications Calendar for key announcements, milestones, and leadership messaging • Prepare executives for engagements with high-quality briefings, agendas, and AI-assisted insights • Track deadlines, decisions, and follow-ups to ensure flawless execution • Coordinate logistics across in-person and virtual meetings (A/V, rooms, catering) • Manage end-to-end domestic and international travel aligned to preferences and policy • Build optimized travel agendas with contingency planning and real-time issue resolution • Leverage AI tools to streamline itineraries and improve accuracy • Process expenses accurately and on time • Act as the primary point of contact for the SVP’s office; triage communications with sound judgment • Draft and deliver executive messaging (memos, town halls, leadership updates, all-hands) • Utilize AI tools to accelerate content creation while ensuring tone and accuracy • Partner cross-functionally to deliver consistent, well-sequenced communications • Produce executive briefings and leadership materials with accuracy and timeliness • Partner with Global Customer Operations, Finance, HR, and other stakeholders on key initiatives • Maintain strict confidentiality of sensitive business and personnel matters • Track and drive closure of SLT action items • Plan and execute department events (town halls, off-sites, workshops, recognition programs) • Own end-to-end logistics including venues, A/V, run-of-show, and communications • Manage timelines and cross-team coordination to ensure seamless delivery • Champion adoption of AI and automation to improve productivity and reduce manual work • Identify and scale opportunities for AI-driven efficiencies across workflows • Gather feedback, surface insights, and recommend continuous improvements • Stay current on emerging tools; serve as an internal resource for AI best practices • Own and evolve the department SharePoint site as a central hub for communications and engagement • Ensure content is current, accessible, and visually engaging with strong governance practices • Automate workflows using Power Automate and AI tools • Serve as a subject matter expert for SharePoint best practices and adoption • Act as the operational hub for the SVP’s office, managing workflows, vendors, and documentation • Maintain organized, secure digital filing systems and standards • Lead special projects with strong execution discipline • Coordinate with IT, Facilities, Legal, and HR as needed

• Prospecting and managing the full sales cycle • Closing business in a variety of enterprise corporate accounts and law firms • Generating leads to create a pipeline of opportunities • Collaborating cross-functionally to secure new business • Achieving monthly, quarterly, annual sales goals and sales KPIs • Acting as a consultant to identify and quantify customer objectives

• Serving as the primary lead for designing and deploying custom workflows and vault templates for large law firm clients. • Partnering closely with firm stakeholders and LexisNexis sales and post-sales teams to understand firm processes, define scope, and apply LexisNexis solutions to real client needs. • Engaging firm leadership, practice leaders, attorneys, and knowledge management teams to drive adoption and sustained usage of custom workflows. • Supporting early-stage demos and pilot programs to clearly demonstrate the value of LexisNexis AI solutions. • Representing the voice of the customer by identifying product gaps and enhancement opportunities, synthesizing client feedback, and collaborating with product, engineering, and UX teams. • Developing and maintain customer-facing and internal resources to support AI workflow strategy and successful firm rollouts.

• Support the planning, coordination, and execution of Sales Academy programs across segments and business units • Organize training sessions, manage communications, and maintain data accuracy to support reporting and strategic decisions • Support high-visibility initiatives including the Global Sales Forum, Sales Pitch Forum, and quarterly executive reporting • Attend planning meetings with sales leaders to discuss Sales Academy offerings, including OUTCOME Selling, Manager Training, Negotiations, and Customer Success / Solutions Consultant programs • Support meeting logistics and maintain awareness of training priorities across segments and business units • Manage follow-up actions from planning meetings, including distributing course information, scheduling touchpoints, and coordinating next steps • Collect sales rosters prior to each training session and manage session logistics, including venue reservations and pre-work assignments via Docebo • Send participant surveys and coordinate issuance of LinkedIn learning badges following sessions • Own and distribute the Sales Academy newsletter on a quarterly basis • Maintain the master Sales Academy Excel spreadsheet, ensuring accuracy of session IDs, business unit data, and attendee rosters • Track and report progress against Sales Academy KPOs, including training coverage, new hire completion, negotiation sessions, and Gong feature adoption

• Develop and own the annual PSS GTM plan: market segmentation, targeting and positioning, sales plays, pricing strategy, and packaging across all global regions. • Identify and develop strategic technology partnerships to embed PSS content into clinical workflows, increasing institution-wide adoption and renewal stickiness. • Design scalable packaging and cross-sell offers — including specialist bundles — to increase average deal value and expand the customer base. • Lead B2B and B2C growth motions, including campaigns to build early loyalty among residents and early-career clinicians. • Own renewal strategy across all regions, enabling Account Management with usage data, ROI frameworks, and value-articulation tools to retain at-risk accounts and grow the base. • Build and deliver standardized retention enablement packages for regional Account Management and Sales teams. • Equip Sales and Account Management teams with segment-specific plays, target lists, templates, and competitive tools to improve conversion and cross-sell rates. • Partner with Product and Marketing on events and campaigns to drive lead generation. • Represent PSS commercial priorities in senior leadership and cross-functional forums; act as the commercial voice of the business. • Attend conferences and customer meetings as the subject matter expert (SME)

• Design, maintain, and improve CRM dashboards, reporting pipelines, and KPI frameworks • Develop metrics to measure success including content acquisition, coverage, and data quality • Build and maintain territory and opportunity maps aligned to market potential • Manage data hygiene across CRM and reporting systems for consistency • Prepare quarterly and annual performance reports for senior leadership • Collaborate with Program Director and Finance on compensation plan design and administration • Track performance data and manage payout workflows with transparency • Partner with cross-functional teams to support global program execution