• You will manage a portfolio of 25-30 clients, typically Enterprise Architecture & Innovation leaders reporting to CIOs, from global Fortune 1000 organizations and government agencies • As their Executive Partner, you will be delivering value through regular briefings, a mix of on-site and virtual workshops, roundtables, webinars and by attending relevant Gartner events, etc. • As someone who has previously been in their shoes, you will use your knowledge and expertise, along with additional Gartner resources and research, to coach and mentor your clients on critical initiatives and challenges for today and tomorrow specifically within the EA space, including their own potential role development • Collaboration is key: You will work closely with several internal Gartner teams to ensure value is delivered; these can include Sales teams, Account Executives,, Analysts, Client Managers, and your peers across other EITL domains • This role is a Client-facing position that requires a high level of Executive presence and ability to build trust and deliver value • Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities • This is a predominantly home-based role, where you will operate as an individual contributor managing your own desk and other administrative tasks; you will be delivering value to your client portfolio in a predominately virtual manner

• Liderar la visión transformacional, asegurando el alineamiento entre la arquitectura empresarial y los objetivos de negocio de alto nivel. • Dirigir la estrategia ejecutiva y el sponsor management, garantizando la viabilidad y el éxito de los programas de transformación. • Orquestar el gobierno tecnológico y los procesos de arquitectura empresarial para maximizar el valor del negocio. • Liderar la toma de decisiones críticas y el escalamiento ejecutivo ante C-Levels y Juntas Directivas. • Diseñar soluciones de alto nivel que resuelvan problemas complejos de arquitectura y procesos a gran escala.

• Engineer and integrate IT systems so that they "just work" • Automate the manual IT work so that provisioning is repeatable, access is right-sized, and lifecycle runs itself • Know what we run and who can reach it, and keep that picture authoritative as the company changes • Own our endpoint management system and policy implementation • Partner with Security and DevOps so the foundation is a source of leverage others build on

• Serve as the first point of contact for help desk requests, troubleshooting hardware and software issues for a fully remote team. • Manage and maintain our Mac and Windows fleet, using JAMF for Macs and Windows management tooling for everything from setup and configuration to updates and security compliance. • Handle user provisioning end to end: onboarding new hires with the right accounts, devices, and access, and offboarding departures cleanly and securely. • Administer Google Workspace, managing accounts, groups, and access as part of day-to-day provisioning and support. • Manage access to software and applications, granting, adjusting, and revoking permissions across the tools the company relies on. • Take direction on day-to-day work while also running smaller projects independently, with light oversight rather than constant hand-holding. • Grow into owning systems outright as you build confidence in them, taking on more responsibility over time. • Document common issues and fixes, helping build out an internal knowledge base that makes everyone’s life easier.