• Review AI-generated responses for clarity, accuracy, correctness, relevance, and overall quality. • Annotate and label language content according to detailed project guidelines. • Generate or evaluate prompts based on assignment requirements. • Identify linguistic errors, dataset concerns, and structural inconsistencies. • Provide clear, structured feedback to support improvements in AI performance. • Communicate complex language requirements clearly to both linguistic and non-linguistic stakeholders. • Collaborate with QA Leads and clients to apply feedback and maintain quality standards. • Participate in required client-facing meetings with your camera on. • Submit daily work reports and consistently meet productivity and quality expectations.

• Supports the AI Enablement Manager in driving Microsoft Copilot and AI adoption across SouthState Bank. • Handles day-to-day coordination, tracking, content, and reporting to keep AI enablement running. • Manages the intake pipeline, prepares governance materials, maintains the AI registry, and supports training and communications. • Assembles AI use case packages and documentation for review; schedules meetings and captures minutes. • Administers the AI use case intake pipeline in SharePoint and ServiceNow—logging, tracking, and triaging incoming requests. • Maintains and updates AI Central, including resources, FAQs, and content calendar.

• Identify opportunities to leverage AI and automation to improve business processes, product capabilities, and client outcomes. • Research emerging AI technologies, tools, and industry trends relevant to healthcare and enterprise software. • Build prototypes, prompts, workflows, and proof-of-concepts using generative AI and automation platforms. • Assist with documenting business requirements, current-state processes, and future-state AI-enabled workflows. • Partner with Product, Engineering, Operations, Marketing, and Sales teams on strategic AI initiatives. • Analyze business processes and recommend opportunities for increased efficiency through automation. • Support AI pilots by collecting feedback, measuring results, and documenting lessons learned. • Prepare presentations, reports, and executive-ready materials summarizing recommendations and project outcomes. • Participate in cross-functional meetings and contribute ideas that support SS&C Health's innovation strategy. • Complete assigned projects independently while managing priorities and meeting established deadlines.

• Build trusted-advisor relationships with senior marketing, operations, digital transformation, and executive (VP/C-level) leaders across your portfolio. • Facilitate strategic conversations that connect Jasper's capabilities to each customer's business priorities and organizational objectives. • Help customers develop and evolve their enterprise AI strategy and roadmap. • Lead Executive conversations focused on outcomes, value realization, adoption trends, and future opportunities, driving with business-outcome framing rather than product metrics. • Partner with customers to define measurable success metrics tied to business outcomes, and build multi-quarter success plans with outcome milestones, an executive sponsor, and a risk-mitigation plan. • Identify, prioritize, and expand high-impact AI use cases across business units. • Track progress toward agreed-upon outcomes and proactively remove barriers to success. • Drive adoption beyond initial deployment by identifying new teams, workflows, and business processes that can benefit from Jasper. • Partner with customer champions to build internal momentum and lead organizational change. • Recommend governance, enablement, and operating models that support sustainable, enterprise-wide AI adoption, helping customers mature from experimentation to scaled AI programs. • Orchestrate internal teams—Solutions Architects, Product, Marketing, and Customer Education—to deliver an exceptional customer experience. • Collaborate with Product to advocate for customer needs and influence roadmap priorities, synthesizing patterns across your book of accounts into actionable product insight. • Work alongside Account Executives to surface strategic growth opportunities, while the commercial team owns pricing, renewals, and contracting. • Manage complex, executive-level escalations while preserving the relationship and driving to a concrete resolution. • Surface customer success stories and best practices, and identify opportunities for customers to participate in speaking engagements, advisory councils, reference programs, and case studies. • Bring insights from enterprise customers back into Jasper to improve products and customer programs.