• Support pipeline development and market strategy to: Maintain and update the national Medicaid opportunity pipeline, including tracking RFP timing, Medicaid managed care program contract status, and emerging trends and activity within Medicaid programs • Support development, refinement and presentation of the growth prioritization model and related market assessment tools • Conduct research and analysis to identify and evaluate growth and renewal opportunities in new and existing Medicaid programs • Lead market intelligence and industry research to: Gather and analyze external market data, including membership trends, regulatory developments, and competitive dynamics • Produce regular insights and summaries (e.g., monthly newsletters, market updates) to inform leadership and cross-functional teams • Monitor key industry trends and policy changes impacting Medicaid growth strategy • Support competitive analysis and positioning to: Assist in development and maintenance of competitor profiles, membership tracking, and performance comparisons • Conduct targeted research to support RFP strategy, capture planning, and market entry decisions • Partner with internal stakeholders to translate insights into actionable strategic recommendations • Maintain pipeline resources and tools to: Manage centralized repositories for contract timelines, market intelligence, and opportunity tracking • Ensure accuracy, consistency, and accessibility of pipeline and market data across the team • Support development of standardized templates and processes for pipeline and market analysis • Collaborate cross-functionally to: Partner with Growth Strategy, Capture, Proposal, Product, and external affairs teams to support business development initiatives • Contribute to strategic planning efforts that support stakeholder engagement activities across priority markets • Support ad hoc strategic analyses and leadership requests as needed

• support intake and organization of analytics requests across operating teams and practices • partner with IMPACT Analytics team members to gather, document, and maintain business requirements • create and maintain project portfolio reporting and dashboards • manage timelines, milestones, and deliverables across multiple analytics initiatives • track progress, identify risks, and escalate issues to ensure delivery stays on schedule • work with stakeholders to clarify business needs and translate them into structured inputs for analytics teams • coordinate across Practice Enablement, IMPACT Analytics, Finance, and Operational teams • support rollout of dashboards and analytic solutions to stakeholders • support development and refinement of analytics intake and tracking processes

• Перетворювати дані на інсайти та дієві рішення, які допомагають JustDone зростати • Аналізувати маркетингові, продуктові та платіжні дані, знаходити точки зростання й формувати ідеї для розвитку продукту та залучення користувачів • Працювати з revenue stream management - аналізувати дохід, підписки, їхню ціну та тривалість, знаходити можливості для збільшення revenue та покращення окупності • Досліджувати продуктові метрики та їхні драйвери, щоб розуміти, що саме впливає на ключові бізнес-результати • Виявляти патерни поведінки користувачів, перетворювати їх на гіпотези та знаходити нові можливості для розвитку продукту • Будувати аналітичні репорти й дашборди, які допомагають командам бачити повну картину та приймати рішення на основі даних

Your role at DynatraceAs a Senior Data Analytics Consultant, you will work with our newest customers who are just starting their Digital Experience journey with Dynatrace. You will be exposed to a wide variety of clients that span across many different verticals (retail, auto, finance, travel, etc.) to help foster engagement and usage of the Dynatrace Digital Experience components. Your main objective will be to help the customer understand why Digital Experience is critical to their monitoring strategy, while also helping them to take their first steps in Dynatrace tool usage. To achieve your goals, you will receive training to become an expert in our Digital Experience components of Synthetic Monitoring, Real User Monitoring (RUM), and Session Replay. You will be equal parts product evangelist and data analyst as you help customers take their first steps towards solving their most critical data-driven business problems. This role requires excellent customer-facing communication skills as well as great collaboration skills as you work with our internal Dynatrace account teams to help drive digital transformation for our customers. Responsibilities include: - A customer-first attitude that focuses on enablement and curiosity as you work to learn the unique needs of each customer as they take their first steps with Digital Experience - Becoming adept with our Digital Experience components to find the important pieces of data that will help move the performance needle for your customers - Excellent prioritization and organizational skills that will help you manage your day-to-day delivery to a large and varied customer base - Looking for opportunities to help your newer customers mature with Digital Experience and expand their usage of Dynatrace. - Creating concise analysis and enablement deliverables for your clients to highlight the value of Dynatrace with initial investigation into performance fault domains - Focusing your efforts with a consultative mindset to identify needs across varied industry verticals What will help you succeedMinimum Requirements: - Bachelor’s degree in Computer Information Systems, Computer Science, Business, Marketing, Statistics, Mathematics, Economics, or other related disciplines is required. - 2-3 years of experience working in a customer success role or data analysis consultative role, including a strong emphasis on client facing communication and presentation expertise - Adept and comfortable working in a customer-facing role as a conversation and strategy leader geared toward successful outcomes Preferred Requirements: - Experience in data-driven analysis - excellent at working with, understanding, and analyzing data - Basic understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev Tools and Webpage test - Familiarity with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc. - Stellar conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions - Operates with a customer first focus - Proven ability to work under pressure and to handle multiple conflicting priorities - Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades - Self-starter who thinks proactively and tries to develop solutions rather than wait for an answer Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels - Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail Expectation: All Insights team members are expected to travel at least 1 time per year for annual team meetings Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all - A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and RewardsThe targeted base pay range for this role is $90K to $110K. When determining your salary, we consider your skills, experience, education, work location and internal equity. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.