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Resident Solutions Architect

Solutions EngineerSolutions EngineerFull TimeRemoteLeadTeam 11-50H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$170K - $240K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglishAWSAzureCloudGoogle Cloud PlatformJavaPythonGo

Job Description

Resident Solutions Architect

Glean

• Serve as the primary strategic technical advisor and point of contact for assigned customers • Own the technical account strategy for assigned customers • Develop and maintain strategic technical roadmaps • Lead technical decision-making and architecture review workshops • Guide customers through architecture and implementation choices • Define evals, governance, observability for advanced customer workflows • Design and deliver strategic technical builds • Provide technical enablement to customer admins, developers, and stakeholders • Align technical plans with Customer Success and Account teams • Translate customer friction into engineering-ready product feedback • Support customer governance and security motions • Own cross-account technical programs and reusable blueprints • Contribute to the Glean customer technical community • Shape the SA organization through mentorship and advanced enablement programs

Job Requirements

  • 7+ years of relevant technical consulting, solutions architecture, or customer-facing engineering experience
  • Bachelor's degree in Computer Science or equivalent
  • Software development experience in at least two of the following: Python, Java, Go
  • Strong experience with APIs, SDKs, custom data integrations, and enterprise application architecture
  • Strong AI fluency that goes beyond basic prompting
  • Strong technical debugging skills
  • Hands-on experience with cloud technologies in at least one: GCP, AWS, or Azure
  • Security and audit fluency
  • Experience defining production-readiness requirements for AI-powered workflows
  • Experience moving AI use cases from prototypes to production-quality systems
  • Strong executive communication, technical account management skills
  • Experience supporting architecture-heavy customers.

Benefits

  • Comprehensive benefits package including competitive compensation
  • Medical, Vision, and Dental coverage
  • Generous time-off policy
  • Opportunity to contribute to 401k plan
  • Home office improvement stipend
  • Annual education and wellness stipends
  • Regular company events
  • Daily healthy lunches

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