At Mindera, we build resilient, high-throughput software. We are expanding our core engineering teams as part of a long-term partnership. We are seeking a Senior Tech Program Manager to join our team and play a key role in one of our projects within the betting industry. This is a pivotal position where your mission will be to ensure the successful execution of the project, managing scope, budget, schedule, and risks, while keeping our teams supported, focused, and delivering with quality. You'll own the end-to-end delivery of complex, high-risk programs spanning multiple teams and disciplines. You'll lead program-level planning, sequencing, and dependency management — keeping delivery on track against agreed outcomes, timelines, and budgets, while Product and Engineering retain ownership of product outcomes and technical quality. You're pragmatic and hands-on: someone who removes pressure from teams, unblocks issues, and keeps delivery moving. You act as a point of escalation, giving senior stakeholders clear visibility and confidence, and role-model strong delivery practice across the organization.

Role Description At Mindera, we build resilient, high-throughput software. We are seeking a Senior Tech Program Manager to join our team and play a key role in one of our projects within the betting industry. This is a pivotal position where your mission will be to ensure the successful execution of the project, managing scope, budget, schedule, and risks, while keeping our teams supported, focused, and delivering with quality. - Own the end-to-end program management process, from scope definition to delivery, ensuring goals, timelines, and budgets are met. - Lead program-level sequencing and roadmap planning, integrating delivery across teams based on Product and Engineering roadmaps. - Maintain a clear delivery plan, tracking progress and adapting as circumstances change. - Proactively identify, assess, and mitigate risks and dependencies, escalating blockers as needed. - Lead and organize multidisciplinary teams, promoting collaboration, focus, and accountability. - Negotiate and manage client and stakeholder expectations through transparent communication across business, product, and technology. - Provide clear, data-led visibility of program progress, delivery health, and risks to senior stakeholders. - Support financial tracking and spend visibility at program level. - Manage transition of program into business-as-usual, ensuring proper handover to operational teams. - Reinforce agile and DevOps delivery discipline, cadence, and execution practices across teams. - Where required, line manage and develop TPMs and Associate TPMs, building a high-performance team culture. - Coach TPMs and contribute to the wider Delivery/TPM community. Qualifications - Proven experience as a Project/Delivery/Technical Program Manager in software development, leading complex, multi-team initiatives end-to-end. - Senior program management experience, including reporting to senior stakeholders on OKRs and KPIs. - Technical understanding of architecture, development, or software delivery. - Strong sequencing, planning, and prioritisation skills across teams and product areas. - Advanced risk and dependency management, with confidence to escalate and drive resolution. - Confidence negotiating with clients and managing expectations. - Experience leading multiple teams in dynamic, fast-moving settings. - Experienced in the Retail sector from an engineering & data background is a plus. - A pragmatic, results-oriented mindset focused on delivery and outcomes. - Ability to stay calm and shield teams from unnecessary stress. - Financial tracking awareness, supporting budget control and value-driven decisions. - Agile and DevOps delivery expertise. - Coaching and mentoring capability, contributing to delivery maturity. Benefits - Flexible working hours - Mindera Annual Trip, Sports, and sharing groups to connect and have fun! - Training & conferences, create your own training plan - Work with a bunch of great people, where the whole team owns the project together in a politics-free environment. - Encouragement to take risks, make decisions, work collaboratively, and enhance communication. - Freedom and Responsibility go hand in hand, valuing commitment, feedback, and empathy.

• Partner closely with cross-functional business stakeholders to scope strategic initiatives • Lead the end-to-end execution of complex, technical projects by establishing project milestones • Facilitate regular syncs and communication channels across technical and non-technical teams • Continuous evaluation of core systems to identify opportunities to maximize application capabilities

Role Overview The Asia Pacific Technology Management Office (APAC TMO) ensures Global Technology is appropriately represented, governed and accountable at regional and location level across APAC. The function supports Technology Operating Committees, Senior Technology Officers (STOs) and senior business stakeholders, and plays a critical role in technology governance, regulatory engagement and legal entity oversight. The Hong Kong Location Governance Vice President is a senior individual contributor role within APAC TMO, reporting to the APAC Regional and Location Technology Governance Lead. The role provides end‑to‑end ownership of technology governance activities for Hong Kong legal entities, with particular accountability for outsourcing oversight, technology inventories, executive reporting and regulatory engagement, and serves as a trusted adviser to the Hong Kong Senior Technology Officer and Technology Operating Committee. This role requires a hands‑on, detail‑oriented leader who is equally comfortable leading at a strategic governance level and personally driving detailed delivery, including deep involvement in process analysis, workflow simplification, automation initiatives and data quality remediation. The successful candidate will not delegate complexity away, but will actively engage in designing, challenging and implementing practical solutions while maintaining senior‑level oversight and judgement. Key Accountabilities - Provide Hong Kong location ownership for Technology governance frameworks, ensuring alignment with global standards and regional policies while meeting local regulatory expectations. - Lead oversight of third‑party and inter‑affiliate (intra‑Bank) outsourcing arrangements for Hong Kong entities, including materiality assessments, risk reviews and regulatory notifications where required. - Own the uplift and ongoing management of application and technology inventories for Hong Kong legal entities, ensuring accuracy and completeness of data that underpins Technology Executive Management Reporting (EMR) and regulatory submissions. - Drive governance-related improvement initiatives from design through implementation, translating regulatory expectations into sustainable frameworks and operating practices. - Support the Hong Kong Senior Technology Officer (STO) and Hong Kong Technology Operating Committee (HKTOC) in their oversight responsibilities across incidents, headline programmes, risk metrics, regulatory change and audit matters. Governance, Committee & Stakeholder Engagement - Manage preparation and quality assurance of all materials for HKTOC and related forums, ensuring consistency with global and regional standards. - Partner closely with the STO on technology updates, escalations and senior committee messaging. - Actively support location technology audits, regulatory reviews and supervisory interactions, providing governance, outsourcing and inventory subject‑matter expertise. - Ensure all regulatory submissions are robust, evidence‑based and balanced, reflecting input from relevant Technology, Business and Control stakeholders. - Support the STO, as required, in the discharge of management accountability obligations, including preparation and submission of accountability statements. Regulatory, Risk & Control Responsibilities - Apply a strong understanding of regulatory change, technology governance frameworks and legal entity operating models to anticipate impacts and guide compliant outcomes. - Coordinate with Compliance, Audit, Technology Risk & Controls to ensure governance artefacts withstand regulatory and audit scrutiny. - Ensure governance processes are well‑documented, repeatable and demonstrably effective Required Experience, Capabilities & Skills - Degree or equivalent qualification; prior experience in Technology is required. - 10+ years’ experience in Technology, Technology Risk, Governance, or related disciplines; financial services experience strongly preferred, ideally in a regional or global role. - Demonstrated knowledge of legal entity operating models, management accountability regimes, and Board / Branch governance structures. - Prior experience engaging with financial regulators and/or self‑regulatory bodies. - Proven ability to lead cross‑functional initiatives in complex, matrixed environments. - Strong project execution capability with attention to detail and outcome focus. - High standards of independence, integrity and professional judgement. Leadership & Behavioural Attributes - Organised, articulate and proactive; comfortable operating at both strategic and granular levels. - Non‑hierarchical in style; able to influence through expertise and credibility rather than authority. - Strong relationship builder across Technology, Business and control functions. - Demonstrates accountability, resilience and sound judgement in a fast‑paced, highly regulated environment. - Proven record of being a hands‑on, detail‑oriented leader who is equally comfortable leading at a strategic governance level and personally driving detailed delivery. Data, Tools & Technical Proficiency - Experience working with large datasets, and management reporting. - Familiarity with process re‑engineering and workflow automation concepts. - Strong proficiency in MS Excel, PowerPoint, Visio and MS Project, with working knowledge of SharePoint‑based collaboration and document management. About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.