Role Overview The Asia Pacific Technology Management Office (APAC TMO) ensures Global Technology is appropriately represented, governed and accountable at regional and location level across APAC. The function supports Technology Operating Committees, Senior Technology Officers (STOs) and senior business stakeholders, and plays a critical role in technology governance, regulatory engagement and legal entity oversight. The Hong Kong Location Governance Vice President is a senior individual contributor role within APAC TMO, reporting to the APAC Regional and Location Technology Governance Lead. The role provides end‑to‑end ownership of technology governance activities for Hong Kong legal entities, with particular accountability for outsourcing oversight, technology inventories, executive reporting and regulatory engagement, and serves as a trusted adviser to the Hong Kong Senior Technology Officer and Technology Operating Committee. This role requires a hands‑on, detail‑oriented leader who is equally comfortable leading at a strategic governance level and personally driving detailed delivery, including deep involvement in process analysis, workflow simplification, automation initiatives and data quality remediation. The successful candidate will not delegate complexity away, but will actively engage in designing, challenging and implementing practical solutions while maintaining senior‑level oversight and judgement. Key Accountabilities - Provide Hong Kong location ownership for Technology governance frameworks, ensuring alignment with global standards and regional policies while meeting local regulatory expectations. - Lead oversight of third‑party and inter‑affiliate (intra‑Bank) outsourcing arrangements for Hong Kong entities, including materiality assessments, risk reviews and regulatory notifications where required. - Own the uplift and ongoing management of application and technology inventories for Hong Kong legal entities, ensuring accuracy and completeness of data that underpins Technology Executive Management Reporting (EMR) and regulatory submissions. - Drive governance-related improvement initiatives from design through implementation, translating regulatory expectations into sustainable frameworks and operating practices. - Support the Hong Kong Senior Technology Officer (STO) and Hong Kong Technology Operating Committee (HKTOC) in their oversight responsibilities across incidents, headline programmes, risk metrics, regulatory change and audit matters. Governance, Committee & Stakeholder Engagement - Manage preparation and quality assurance of all materials for HKTOC and related forums, ensuring consistency with global and regional standards. - Partner closely with the STO on technology updates, escalations and senior committee messaging. - Actively support location technology audits, regulatory reviews and supervisory interactions, providing governance, outsourcing and inventory subject‑matter expertise. - Ensure all regulatory submissions are robust, evidence‑based and balanced, reflecting input from relevant Technology, Business and Control stakeholders. - Support the STO, as required, in the discharge of management accountability obligations, including preparation and submission of accountability statements. Regulatory, Risk & Control Responsibilities - Apply a strong understanding of regulatory change, technology governance frameworks and legal entity operating models to anticipate impacts and guide compliant outcomes. - Coordinate with Compliance, Audit, Technology Risk & Controls to ensure governance artefacts withstand regulatory and audit scrutiny. - Ensure governance processes are well‑documented, repeatable and demonstrably effective Required Experience, Capabilities & Skills - Degree or equivalent qualification; prior experience in Technology is required. - 10+ years’ experience in Technology, Technology Risk, Governance, or related disciplines; financial services experience strongly preferred, ideally in a regional or global role. - Demonstrated knowledge of legal entity operating models, management accountability regimes, and Board / Branch governance structures. - Prior experience engaging with financial regulators and/or self‑regulatory bodies. - Proven ability to lead cross‑functional initiatives in complex, matrixed environments. - Strong project execution capability with attention to detail and outcome focus. - High standards of independence, integrity and professional judgement. Leadership & Behavioural Attributes - Organised, articulate and proactive; comfortable operating at both strategic and granular levels. - Non‑hierarchical in style; able to influence through expertise and credibility rather than authority. - Strong relationship builder across Technology, Business and control functions. - Demonstrates accountability, resilience and sound judgement in a fast‑paced, highly regulated environment. - Proven record of being a hands‑on, detail‑oriented leader who is equally comfortable leading at a strategic governance level and personally driving detailed delivery. Data, Tools & Technical Proficiency - Experience working with large datasets, and management reporting. - Familiarity with process re‑engineering and workflow automation concepts. - Strong proficiency in MS Excel, PowerPoint, Visio and MS Project, with working knowledge of SharePoint‑based collaboration and document management. About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

**Technical Program Manager - Provider Management**Location: Remote/SF-Hybrid · Full-Time**About Andromeda**Andromeda Cluster was founded by Nat Friedman and Daniel Gross to give early-stage startups access to the kind of scaled AI infrastructure once reserved only for hyperscalers. We began with a single managed cluster — but it filled almost instantly. Since then, we’ve been quietly building the systems, network, and orchestration layer that makes the world’s AI infrastructure more accessible. Today, Andromeda works with leading AI labs, data centers, and cloud providers to deliver compute when and where it’s needed most. Our platform routes training and inference jobs across global supply, unlocking flexibility and efficiency in one of the fastest-growing markets on earth. Our long-term vision is to build the liquidity layer for global AI compute. We are expanding to new frontiers to find the brightest that work in AI infrastructure, research and engineering. **The Role**This role owns our provider relationships on the execution side. You'll run the programs that make a provider work well inside Andromeda. This includes onboarding new providers and sites, capacity rollouts, hardware and fabric quality issues, and major incidents. You'll be the person our providers answer to on delivery timelines and open items. When a customer's training run is down because of a provider-side failure, you're the incident commander: you run the response across our SREs, the provider's engineers, and the customer until it's resolved. You'll have no formal authority over provider teams. What you'll have is the plan, the escalation path, the contractual commitments, and the relationship. You'll need to be good at using all four. Nobody owns this end to end today; it gets picked up by whichever engineer has bandwidth, and both providers and customers have noticed the inconsistency. You'd be the first person in this role, so part of the job is defining what provider program management looks like here. **What You’ll Do** - Manage new provider and site onboarding, capacity expansions, remediation of recurring hardware or network issues, and provider relationships. - Act as incident commander during major provider-side incidents: assemble the right people from our SRE team, the provider, and the affected customer, run the response, own communication throughout, and drive the post-incident remediation program afterward. You own command and coordination; our SREs remain the technical leads making the engineering calls. - Keep a real plan for each program; milestones, owners, dependencies, risks. Maintain visibility to everyone involved, including the provider. - Hold providers to their commitments: structured check-ins, tracked action items, and escalation to provider leadership when things slip, backed by what's in the contract. - Coordinate internally so provider issues don't stall. Pull in SRE for validation, Engineering and Product for platform-side blockers, and keep Sales/Customer Success informed when provider timelines affect customer commitments. - Catch capacity and quality risk early, before it becomes a customer-facing problem. - Turn what you learn into playbooks and provider-facing standards, so onboarding the next site is faster and cleaner than the last. **What We’re Looking For** - Several years running technical programs in infrastructure. TPM or technical project management with genuine execution ownership, ideally involving external vendors, partners, or suppliers you didn't control. - Incident management experience: you've commanded or run point on production incidents involving multiple organizations, and you're comfortable with the off-hours reality that comes with that. - Enough technical depth to hold your own with a provider's data-center engineers and our SREs on GPUs, networking, and storage. You don't need to debug an InfiniBand fabric yourself, but you need to follow the conversation and know when someone is hand-waving. - A track record of getting teams you don't manage, including external partners, aligned and moving, including through rough patches where the relationship is strained. - Solid fundamentals: planning, risk tracking, status communication, and keeping four or five programs on the rails at once. - Calm, direct communication. You'd rather deliver bad news early than good news late, and both providers and internal teams trust you because of it. - Comfort with ambiguity. The process you'll follow mostly doesn't exist yet; you'll write a lot of it. **Strong Candidates May Have** - Direct experience working with or inside neocloud, colocation, or data-center providers. - Vendor or supplier management background — SLAs, commitments, escalation frameworks. **Familiarity with the stack: NVIDIA data-center GPUs, InfiniBand/RoCE, Slurm or Kubernetes. - Experience supporting AI research labs or other large-scale GPU customers on the consuming side. **What Success Looks Like**Within your first year, you'll have delivered: - **Provider relationships we can bank on.** Our compute providers trust you and deal straight with you, so when they tell us what capacity is coming and when, we believe it and plan against it. Capacity forecasting becomes reliable rather than hopeful. - **Onboarding that's fast, predictable, and low-friction.** New providers and sites come online on a known timeline with few surprises. Each onboarding is smoother than the last because you've systematized it. - **A partner playbook that scales the network.** You've built the standards and playbook that potential providers use to bring their infrastructure up to our bar. This makes qualifying and adding a new provider a repeatable process, not a one-off project every time. - **Internal trust across the teams you don't manage.** SRE, Engineering, Product, and Sales/CS rely on your read of provider health and timelines, and count on you to flag risk early and coordinate the response when it matters. **Why You’ll Love It Here** - **High-growth environment:** Get in early at a company at the center of the AI infrastructure boom - **Ownership:** First TPM hire for the solutions engineering team, you’ll get to build this function from the ground up - **Competitive compensation:** + meaningful equity - **Comprehensive benefits:** for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO

Role Description You will lead collaboration projects with Dexcom’s partners in the co-development of insulin delivery systems and integration of digital health ecosystems that utilize Dexcom’s Continuous Glucose Monitoring (CGM) hardware and software technologies. Excellent communication skills are required to manage and facilitate collaborations with all internal core team functional groups and external partner stakeholders. Additionally, you will lead the project integration deliverables including the development and delivery of hardware/firmware specifications and architectures, cloud application interfaces (APIs), and software development kits (SDKs). This role requires a strong technical background and experience in product development, ideally in a regulated environment such as medical device development. Where you come in: - You will lead Program Management activities associated with co-developing products with Dexcom’s insulin device and digital health partners, including developing a project charter, development plan, schedule, risk management plan, DHF documentation and change control requests. - You will drive progress as a leader/influencer and individual contributor to the program. - You will lead internal and external cross-functional teams in activities that support partner technical integration such as developing technical specifications, user experience guidance, conducting Design Reviews and Phase Exit meetings. - You will coordinate activities/tasks and resources across all departments including Engineering, Clinical Affairs, Marketing, Quality, Regulatory Affairs, and Operations. - You will provide regular executive summaries and comprehensive program summaries that highlight program progress. - You will be flexible and able to adapt while collaborating with internal and external individuals at all levels and backgrounds. - You will professionally represent Dexcom while working directly with partners. Qualifications - You have 5+ years of relevant work experience in medical device or pharmaceutical industry highly preferred. Relevant work experience in the following technical industries may be considered: aerospace, telecom, consumer electronics, application software and hardware development. - You have knowledge of the product development process and phase gate Design Control process is required. Working knowledge of GMP’s and ISO standards. - You have demonstrated successful management of technical product development projects is required. - You have extremely strong proficiency in Microsoft Office, Microsoft Project, and Microsoft Excel is required. - You have excellent communication skills with the ability to convey technical and business information clearly and effectively through informal and formal documents, reports, and presentations to senior management. - You have experience creating and conveying engineering requirements and specifications, especially software requirements and interface specifications. Benefits - A front row seat to life changing CGM technology. - Learn about our brave #dexcomwarriors community. - A full and comprehensive benefits program. - Growth opportunities on a global scale. - Access to career development through in-house learning programs and/or qualified tuition reimbursement. - An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Experience and Education Requirements - Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

Role Description Provides structured coordination and operational support for complex state or federally funded health initiatives. Supports PMO-led program execution by maintaining integrated schedules, tracking action items, and reinforcing documentation and reporting workflows across workstreams. - Maintains structured trackers for milestones, deliverables, procurement activities, subrecipient documentation, and reporting deadlines. - Organizes and maintains contract files, grant documentation, and compliance records to support audit-ready program implementation. - Coordinates recurring meeting cadences, prepares agendas and briefing materials, documents decisions and action items, and tracks follow-up across internal teams and external partners. - Supports technical assistance (TA) activities by coordinating onboarding sessions, maintaining TA request logs, organizing materials, and tracking follow-up actions. - Assists with reporting preparation, documentation reconciliation, and task sequencing during high-volume implementation periods. - Contributes to disciplined program governance in compliance-driven environments requiring strong organization, attention to detail, and the ability to manage multiple concurrent priorities. - Up to 25% travel may be required. Qualifications - High school diploma required. - Associate’s or Bachelor’s degree in public health, public administration, business administration, health policy, or related field preferred. - Minimum 3 years of experience providing project coordination, program support, or grants administration support within public-sector, healthcare, or grant-funded environments. - Experience supporting state or federally funded programs preferred. - Experience maintaining structured documentation, trackers, and reporting workflows in compliance-driven settings. - Experience coordinating meetings, maintaining action logs, and supporting cross-functional teams in complex implementation environments. - Experience supporting training, onboarding, or technical assistance coordination within public-sector or healthcare programs preferred. - Strong organizational skills and attention to detail, with the ability to manage multiple deadlines in fast-paced, multi-workstream environments. Company Description ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. - We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. - We are an equal opportunity employer. - Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. - For more information, please read our EEO policy. - We will consider for employment qualified applicants with arrest and conviction records. - Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.