• Supports DLB’s mission critical projects with a primary focus on building automation systems (BAS), PMS (Power Management System), controls integration, and smart building solutions • Provides technical and project leadership for the planning, and design of BAS/PMS and integrated control systems • Collaborates closely with outsource partners, MEP design engineers, construction contractors, equipment vendors, software engineers, project managers, and client representatives • Oversees subconsultant scopes of work, including the development, review, and coordination of Statements of Objectives (SOO), construction drawings, and technical specifications • Develops, documents, and maintains BAS and EPMS production standards in conjunction with the BIM team • Works closely with project management team and interacts closely with engineering team • Performs Onsite BAS Engineering Reviews such as audits and feasibility studies

• Own end-to-end delivery of a portfolio of software development projects. • Ensure projects are delivered on time, within scope, budget, and quality expectations. • Manage project risks, dependencies, and escalations. • Continuously improve delivery processes and execution standards. • Act as the primary point of contact for executive client stakeholders. • Build trusted long-term partnerships. • Lead strategic conversations around delivery, roadmap, and business priorities. • Ensure high client satisfaction and retention. • Identify opportunities for upselling and cross-selling services. • Support business development initiatives within existing accounts. • Drive account profitability and Gross Profit Margin (GPM) targets. • Hire, develop, mentor, and retain high-performing delivery teams. • Conduct performance reviews and career development conversations. • Foster a culture of ownership, collaboration, and continuous improvement. • Handle performance management when required. • Manage project budgets and forecasts. • Optimize resource allocation across multiple engagements. • Monitor delivery health, utilization, and financial performance. • Implement delivery best practices and scalable frameworks. • Drive continuous process improvements. • Promote AI-powered ways of working across delivery teams.

• Own the end-to-end project plan, timeline, and execution across multiple technical workstreams. • Manage cross-functional dependencies between engineering teams, business stakeholders, and external partners. • Identify, assess, and proactively mitigate project risks and blockers. • Track critical path ("long-pole") activities such as SDK integrations, security reviews (InfoSec), and other technical deliverables. • Facilitate project governance by preparing status reports, executive updates, and steering committee materials. • Drive regular project cadence meetings, ensuring alignment on priorities, milestones, risks, and action items. • Collaborate closely with Product Managers, Engineering, Security, QA, and Client teams to ensure successful project delivery. • Ensure projects are delivered on time, within scope, and aligned with business objectives. • Maintain project documentation, RAID logs (Risks, Assumptions, Issues, Dependencies), and implementation plans. • Support issue resolution by coordinating stakeholders and driving decisions across teams.

Role Description We are looking for a Technical Project Manager to join our fast-paced and international team. You will be the key interface between business and technical teams, ensuring project delivery that aligns with business objectives and meets high technical standards. - Gather and translate business requirements into clear technical specifications. - Define project roadmaps, prioritize tasks, and manage delivery in coordination with stakeholders. - Ensure technical feasibility of proposed solutions in collaboration with developers and architects. - Write and maintain functional and technical documentation, including API specs and integration guidelines. - Lead project planning, monitor progress, and report on key milestones. - Organize and facilitate meetings to review progress, manage risks, and address blockers. - Conduct end-to-end testing and validate deliverables (including log analysis and cross-platform checks). - Apply internal project management methodologies, tools, and reporting standards. Qualifications - A minimum 5 years' experience as a technical project manager, ideally in telecom or digital services, fluent in English, both written and spoken. - Strong technical understanding of: - APIs - XML - JSON - Databases - Proficiency in project management tools (Jira, MS Project) and frameworks (PMP, Scrum, Agile). - Familiarity with data tools like Kibana, Tableau, or Looker is a plus. - Strong analytical and organizational skills. - Excellent written and verbal communication. - Team-oriented, proactive, and autonomous. - Comfortable in multicultural and remote working environments. - Capable of managing multiple projects and priorities simultaneously. - Great interpersonal skills, empathy, and a collaborative mindset. Benefits - A competitive salary according to your experience (Range: BDT 60k ~ 100k/month). - Two days weekly leave. - Two festival bonuses. - Yearly increment based on performance. - Health Insurance and Wellness Programs. - Complimentary Breakfast, Lunch, and Evening Snacks. - Flexible working hours. - You will be joining a fast-moving and progressive company that prides itself on being at the forefront of software development and security services. - A real chance to grow very rapidly - the team is growing which means that there's plenty of room for personal development. - The possibility to really see an impact and to see how your work affects the end result. Company Description Nagorik is a product and service development company based in Bangladesh. We build digital products in areas like VPN, wallets, edtech, and AI. With a team of 125 skilled engineers, we have served 200+ clients worldwide over the past five years. We work with mobile financial services, telecom companies, enterprises, and startups. Around 3.7M+ people actively use our products or services every month. Our mission is to grow our product portfolio and help businesses around the world succeed by creating powerful, easy-to-use digital products that improve operations, enhance user experience, and support sustainable growth.