• Own end-to-end delivery of a portfolio of software development projects. • Ensure projects are delivered on time, within scope, budget, and quality expectations. • Manage project risks, dependencies, and escalations. • Continuously improve delivery processes and execution standards. • Act as the primary point of contact for executive client stakeholders. • Build trusted long-term partnerships. • Lead strategic conversations around delivery, roadmap, and business priorities. • Ensure high client satisfaction and retention. • Identify opportunities for upselling and cross-selling services. • Support business development initiatives within existing accounts. • Drive account profitability and Gross Profit Margin (GPM) targets. • Hire, develop, mentor, and retain high-performing delivery teams. • Conduct performance reviews and career development conversations. • Foster a culture of ownership, collaboration, and continuous improvement. • Handle performance management when required. • Manage project budgets and forecasts. • Optimize resource allocation across multiple engagements. • Monitor delivery health, utilization, and financial performance. • Implement delivery best practices and scalable frameworks. • Drive continuous process improvements. • Promote AI-powered ways of working across delivery teams.

• Own the end-to-end project plan, timeline, and execution across multiple technical workstreams. • Manage cross-functional dependencies between engineering teams, business stakeholders, and external partners. • Identify, assess, and proactively mitigate project risks and blockers. • Track critical path ("long-pole") activities such as SDK integrations, security reviews (InfoSec), and other technical deliverables. • Facilitate project governance by preparing status reports, executive updates, and steering committee materials. • Drive regular project cadence meetings, ensuring alignment on priorities, milestones, risks, and action items. • Collaborate closely with Product Managers, Engineering, Security, QA, and Client teams to ensure successful project delivery. • Ensure projects are delivered on time, within scope, and aligned with business objectives. • Maintain project documentation, RAID logs (Risks, Assumptions, Issues, Dependencies), and implementation plans. • Support issue resolution by coordinating stakeholders and driving decisions across teams.

Role Description We are looking for a Technical Project Manager to join our fast-paced and international team. You will be the key interface between business and technical teams, ensuring project delivery that aligns with business objectives and meets high technical standards. - Gather and translate business requirements into clear technical specifications. - Define project roadmaps, prioritize tasks, and manage delivery in coordination with stakeholders. - Ensure technical feasibility of proposed solutions in collaboration with developers and architects. - Write and maintain functional and technical documentation, including API specs and integration guidelines. - Lead project planning, monitor progress, and report on key milestones. - Organize and facilitate meetings to review progress, manage risks, and address blockers. - Conduct end-to-end testing and validate deliverables (including log analysis and cross-platform checks). - Apply internal project management methodologies, tools, and reporting standards. Qualifications - A minimum 5 years' experience as a technical project manager, ideally in telecom or digital services, fluent in English, both written and spoken. - Strong technical understanding of: - APIs - XML - JSON - Databases - Proficiency in project management tools (Jira, MS Project) and frameworks (PMP, Scrum, Agile). - Familiarity with data tools like Kibana, Tableau, or Looker is a plus. - Strong analytical and organizational skills. - Excellent written and verbal communication. - Team-oriented, proactive, and autonomous. - Comfortable in multicultural and remote working environments. - Capable of managing multiple projects and priorities simultaneously. - Great interpersonal skills, empathy, and a collaborative mindset. Benefits - A competitive salary according to your experience (Range: BDT 60k ~ 100k/month). - Two days weekly leave. - Two festival bonuses. - Yearly increment based on performance. - Health Insurance and Wellness Programs. - Complimentary Breakfast, Lunch, and Evening Snacks. - Flexible working hours. - You will be joining a fast-moving and progressive company that prides itself on being at the forefront of software development and security services. - A real chance to grow very rapidly - the team is growing which means that there's plenty of room for personal development. - The possibility to really see an impact and to see how your work affects the end result. Company Description Nagorik is a product and service development company based in Bangladesh. We build digital products in areas like VPN, wallets, edtech, and AI. With a team of 125 skilled engineers, we have served 200+ clients worldwide over the past five years. We work with mobile financial services, telecom companies, enterprises, and startups. Around 3.7M+ people actively use our products or services every month. Our mission is to grow our product portfolio and help businesses around the world succeed by creating powerful, easy-to-use digital products that improve operations, enhance user experience, and support sustainable growth.

• The people of Ford Motor Credit Company have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. • By partnering with dealerships, we provide financing, personalized service, and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world. • The software product organization within Ford Credit seeks to deeply understand our customer so that we may provide digital solutions that improve their ability to finance and own Ford and Lincoln vehicles. • Ford Credit Platform Engineering is looking for a Technical Project Manager specializing in management of delivery of work through sprints and Program Increments. • You will work on managing the governance and maintaining control of highly complex, cross-team, multi-project programs. • You will help delivery teams be laser focused on delivering work with quality while maintaining the control of noise in the ecosystem and minimize the affect of it on the core team delivering the work. • The primary customers for the role are engineering leaders, product managers, developers, and analytics teams within Ford Credit.