• Own strategy and execution for a portfolio of ecommerce accounts, including complex, multi-line businesses (e.g., wholesale/B2B-style catalogs) • Run paid search as your core strength, with enough paid social depth to run it independently • Apply AI tools for bidding, optimization, and creative testing, and keep learning as they evolve • Lead client meetings as the strategic voice in the room — this isn't a background-execution role • Flag account risk early and partner with the Team Lead on QBRs

Role Description We are seeking a highly skilled Salesforce Developer with specialized knowledge in the billing platform to boost Avid's e-commerce business by adopting cutting-edge solutions that improve D2C experience and increase Subscription user base. This individual will focus on eCommerce solution, platform services, and digital subscription lifecycle management. The ideal candidate will have capability to take ownership and possesses deep technical expertise in Salesforce development, hands-on experience with core Salesforce features, Billing Package, CPQ, Order management, Invoice jobs, and Asset management. - Design and development of scalable Salesforce billing platform services, optimize Invoice Jobs and integrations with Payment Gateway - Architect and implement solutions for Digital subscription lifecycle including Recurring billing, Renewals, upgrades, and cancellations - Proactively lead the effort to build and monitor Order processing, License provisioning, Asset creation and license deposit process flows - Build and optimize recurring modules to manage all Subscription plans including monthly, annual, and usage-based billing - Provide technical assistance to oversee Salesforce configuration, customization, and deployment activities - Collaborate with Product owners to capture requirements and translate into technical designs and best-practice architecture - Enhance integrations with ERP systems (NetSuite & RevPro) via middleware platform, Workato - Collaborate with Customer Service, Sales, eCommerce, Marketing, Finance, ERP and Product owners to design, develop and deploy periodic releases - Participate in weekly release management of Salesforce config and customizations by leveraging CI/CD pipelines to ensure release integrity - Support and maintain existing applications and drive continuous improvement initiatives - Proactively monitor Recurring billing job performance, manage Subscription Renewal flows, data integrity across digital licensing platforms to ensure the platform is scalable and efficient Qualifications - Bachelor’s degree in computer science or equivalent work experience - 7+ years of hands-on Salesforce experience, with at least 4+ years focused on implementing or enhancing Salesforce Billing Platform solutions - Experience with Triggers, Apex Classes, Batch Apex, Queueable, Future method, SOQL, LWC, Flows, REST APIs, Callouts, Platform Events, Data Modeling, Migration and exposure to CI/CD tools, GitHub - Working experience on Digital Licensing platforms is highly preferred - Deep technical proficiency with Billing and CPQ modules, Product Parent and variant architecture, Pricing, Promotions, Invoices and Life cycle Asset management - Strong understanding of Salesforce platform capabilities, Governor limits, and governance best practices - Experience with Platform integrations with ERP (e.g., NetSuite) and other external tools is desired - Excellent communication skills to lead conversations with Business owners, with the ability to translate complex technical concepts for non-technical stakeholders and lead requirement sessions - Comfortable working in or overlapping with Eastern Time (New York/AMER) business hours Benefits - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Create, update, and optimize product listings across e-commerce platforms. • Process customer orders and monitor order fulfillment. • Respond to customer inquiries via email, chat, or marketplace messaging systems. • Maintain accurate inventory levels and update product availability. • Conduct product and competitor research to identify new opportunities. • Process returns, exchanges, refunds, and customer claims. • Generate sales, inventory, and performance reports. • Monitor product pricing and marketplace compliance. • Coordinate with suppliers, fulfillment centers, and internal teams as needed. • Ensure accurate product information, images, and descriptions are maintained across all platforms.

• Lead the architecture, development, and continuous improvement of our Shopify Plus platform and supporting systems. • Establish engineering best practices, maintain scalable architecture, and mentor developers across technical projects. • Build and maintain custom Shopify themes, apps, checkout customizations, and third-party integrations. • Develop scalable full-stack applications using modern frontend and backend technologies, including REST and GraphQL APIs. • Optimize website performance, security, SEO, accessibility, and Core Web Vitals to deliver a fast and reliable shopping experience. • Design and implement integrations with ERP, CRM, WMS, payment, shipping, and marketing platforms. • Build automation and internal tools that streamline inventory, product management, fulfillment, and operational workflows. • Improve the end-to-end customer experience by enhancing navigation, search, product pages, checkout, subscriptions, loyalty, and customer accounts. • Use analytics, A/B testing, and customer insights to increase conversion rates and continuously improve the user experience. • Partner with cross-functional teams to deliver scalable technical solutions that support business growth and operational efficiency.