Job Closed
This listing is no longer active.
Trusted local advisors enhanced by specialists nationwide. (NYSE: CBZ)
Network Support Specialist
Location
Maryland + 1 moreAll locations: Maryland | Missouri
Posted
92 days ago
Salary
$21 - $30 / hour
Seniority
Mid Level
Job Description
Network Support Specialist
CBIZ
• Diagnose and troubleshoot network and telephony issues for Edward Jones global branch offices. • Provide high-quality technical support to partner teams such as Branch Network Operations (BNO) and Branch Voice Operations (BVO). • Assist in optimizing service delivery, empowering Edward Jones Financial Advisors to better serve their clients. • Maintain and enhance network and telephony performance to support critical business operations.
Job Requirements
- Basic knowledge of telecommunications principles and practices
- Basic experience in support of and maintenance of network and/or telecommunications systems
- Working knowledge of branch telecommunications
- Working knowledge of carrier-provided data and voice communication circuits
- Experienced in developing support procedures for Helpdesk and Branch office to resolve basic branch telecommunications and networking issues
- Self-motivated and able to function with minimal supervision
- Task-oriented and focused on resolving issues
- Effective working on a team and/or individually
- Ability to analyze, identify and resolve basic branch offices network problems independently and/or within a team environment
- Strong customer service skills including the ability to deal with issues diplomatically and patiently, successfully handling complaints, problems, questions, conflicts and suggestions
- Strong interpersonal skills required to successfully work with Edward Jones Financial Advisors (FAs), Branch Office Administrators (BOAs), and leaders, team members and other CBIZ and Edward Jones associates
- Strong verbal and technical skills, including the ability to communicate technical information in lay-terms to end users
- Basic knowledge of branch office hardware, software and operating systems.
Related Guides
Related Categories
Related Job Pages
More Network Engineer Jobs
Engineer, Network
Lifepoint HealthLifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." You must be authorized to work in the United States without employer sponsorship. Travel Requirements: - This position is: Remote (Local candidate preferred) - Travel Requirements: Up to 10% Position Summary: Responsible for interfacing directly with end-users and vendors to assess, recommend, implement, and support network solutions. Supports the development and maintenance of network documentation. Evaluates and recommends new technologies as they relate to the businesses network strategy. Essential Functions: - Actively participates in network troubleshooting and support. Documents network architectures, support procedures, and run books. - Builds and maintains relationships with end users, and other IT departments to understand business needs and network requirements. - Supports department staff in the analysis, solution, and documentation of network issues and problems. - Works with management to develop, communicate, implement, and maintain network policies, standards, and procedures. - Serves as network subject matter expert on multifunctional project teams within IT and across lines of business as required to support business needs. - Solicits feedback and provides input on department best practices and actively seeks out opportunities for improvement by following industry practices. - Continually enhances knowledge of Network engineering and company standards in order to achieve departmental success and professional growth. Qualifications: Education: - Associates degree (preferred) in Engineering, Mathematics, Computer Science or equivalent technical experience. Licenses/Certification: - CCNA, Network + or other industry recognized certifications preferred. Current or previous certifications acceptable. - Azure and/or GCP certifications preferred. Experience: - Minimum of 4 years experience as a network engineer in a health care facility, or large-scale inter-network environment. Experience with Aruba and Cisco switches, Cisco routers and SDWan, Fortinet, and Meraki preferred. Knowledge/Skills/Abilities: - Established capabilities utilizing technical tools related to network engineering including: - Configuration of Cisco IOS, Aruba, Arista, Meraki, and Fortinet equipment. - Knowledge of topologies such as ethernet and wireless 802.11 and 802.16. - Network management and configuration utilizing platforms such as Logic Monitor, SolarWinds and Fortimanager. - Supporting routed networks including OSPF, EIGRP, BGP, and static routes. - Performing protocol analysis and problem determination - Effective oral and written communication skills required to participate in planning and troubleshooting discussions, and to interact daily with end users to understand and provide solutions to business problems. - Ability to deliver solutions that are clearly defined, systematically executed, and results oriented. Adherence to the organization’s project and change management processes and standards is required. - Current working knowledge of MS Office 365 products for daily support and communication. - Capable of working independently and as part of a team, delivering appropriate and timely feedback to senior team members and management as required Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
Network Engineer III – Optical
Zayo GroupZayo provides bandwidth to the world’s most impactful companies, fueling the innovations that are transforming society.
• Responsible for design planning, record creation and capacity fulfillment throughout the U.S and Canadian networks. • Works with Project Managers to effectively deliver service requirements to customers. • Designs DWDM network per Network Architectures standards and future growth of our network and customer base. • Implement DWDM wave circuit designs for the core of the network as needed. • Creates Engineering Design Packages that are discernible by Operations personnel. • Provides timely updates to project managers and leadership for service deliverables and due dates. • Reviews capacity request for correctness and clarifies any design related items back to the responsible departments. • Maintains specific customer commitments and deadlines in the Zayo (Salesforce or future system used) database. • Provides support to field operations to resolve provisioning problems; reviews and verifies technical data in an effort to project issues. • Opens, forecasts, and maintains a budget based off of the service commitments. • Secures quotes from our optical vendors, orders equipment, moves equipment from inventory to the field, writes scopes of works for installation of equipment. • Exercises interpersonal skills in working with all internal customers.
Network Engineer, Data Center Infrastructure and Services
Iron MountainWe protect, unlock, and extend the value of your information and assets throughout the entire lifecycle.
• Deploy and turn up Juniper EX/QFX, Arista 7020/7280, and Ciena platforms in EVPN/VXLAN spine-leaf fabrics• Troubleshoot BGP/IS-IS underlay and EVPN/VXLAN overlay control-plane and data-plane issues• Perform fabric expansions, capacity planning, and performance tuning in live production environments• Create and maintain network diagrams, runbooks, and configuration standards for repeatable deployments• Work directly with Security, Critical Facilities (BMS), and application teams to integrate data center services into the fabric• Rack, cable, and commission network hardware in data center environments
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are a Web3 infrastructure platform hosting tens of thousands of blockchain nodes, ensuring stable, secure, and decentralized network operations. - 120+ supported networks (Ethereum, Solana, Polygon, Cosmos, Avalanche, and others) - 99.99% uptime - Own bare-metal infrastructure - No shared nodes and no third-party RPC providers - We build large-scale distributed infrastructure where network architecture is a critical part of overall platform reliability and performance. Responsibilities - Design and maintain L2/L3 network architecture across distributed data centers - Configure and operate Arista EOS and/or Juniper JunOS - Configure and optimize BGP / OSPF - Design and develop EVPN/VXLAN architecture - Optimize network performance for high-load blockchain nodes and RPC infrastructure - Configure and tune Mellanox / Nvidia network interface cards - Work with bare-metal servers - Diagnose latency, packet loss, jitter, and performance bottlenecks - Integrate networking solutions with Kubernetes and NodeOps infrastructure - Automate configurations using Ansible / Python / Bash - Contribute to building a highly available multi-DC architecture Requirements - Hands-on experience with Arista EOS and/or Juniper JunOS - Strong understanding of BGP and OSPF - Solid knowledge of Layer 2 / Layer 3 network design principles - Experience with EVPN/VXLAN architectures - Experience configuring and optimizing Mellanox / Nvidia NICs - Expert-level Linux knowledge (Debian / Ubuntu) - Automation skills (Bash, Python, Ansible) - Experience working with bare-metal infrastructure Nice to Have - Experience in hosting / node provider / Web3 infrastructure environments - Understanding of RPC traffic patterns and blockchain workloads - Experience with low-latency tuning - Experience working in multi-data-center environments Benefits - Work within a strong Web3 engineering team - Enterprise-grade infrastructure - Influence over architectural decisions - Minimal bureaucracy, strong engineering culture - Fully remote format


