• Lead architecture discovery sessions and collaborate with stakeholders to understand business goals, technical requirements, and long-term platform objectives • Define and maintain the target-state architecture for enterprise data and analytics platforms • Develop high-level and detailed solution designs that balance scalability, performance, security, maintainability, and business value • Provide technical leadership throughout the solution lifecycle, from concept through implementation • Design and guide enterprise data platform ecosystems that support analytics, reporting, operational data needs, and future business growth • Define architecture patterns for data ingestion, transformation, storage, integration, and consumption • Establish standards and best practices for data pipelines, platform services, and engineering frameworks • Ensure solutions support high levels of reliability, extensibility, and operational efficiency • Establish architectural standards, reference models, design principles, and governance frameworks • Provide guidance on technology selection, platform capabilities, tooling strategies, and implementation approaches • Drive consistency across projects by promoting reusable patterns, automation, and best practices • Review solution designs and implementation plans to ensure alignment with enterprise architecture standards • Define strategies for platform observability, monitoring, operational readiness, and supportability • Guide the implementation of data quality, reliability, and governance frameworks across the platform • Establish operational processes, runbooks, support models, and performance monitoring standards • Partner closely with engineering, data, product, and business teams to align technology solutions with strategic objectives • Facilitate architecture discussions and provide technical recommendations to stakeholders at multiple organizational levels • Mentor technical teams and support knowledge sharing across architecture and engineering functions • Influence technical direction and drive alignment across multiple workstreams and initiatives

Role Description The Solution Engineer (SE) partners with account teams as a trusted technical and value advisor. You will combine product expertise, domain knowledge, and strong communication skills to help customers adopt Cellebrite’s Digital Intelligence platform and achieve measurable operational outcomes. This is a remote role based within the Netherlands or Belgium, reporting to the Northern Regional Manager, supporting the Benelux region. Travel is required (50–70%) across customer sites, events, and internal engagements. The role requires close collaboration with Sales, Product, R&D, Customer Success, Services, and Marketing. Key Responsibilities - Customer Discovery & Value Articulation - Lead structured discovery to uncover customer needs, investigative workflows, technical environments, and mission priorities. - Translate complex requirements into clear problem statements and solution options aligned to operational realities and constraints. - Quantify and communicate business and mission value (e.g., time-to-evidence, case throughput, backlogs, analyst efficiency) for Cellebrite solutions. - Tailor messaging for technical, operational, and executive audiences, connecting features to real-world case outcomes and community impact. - Solution Design, Demonstration & Technical Leadership - Design and present end-to-end solution architectures across Cellebrite’s portfolio, including on-premises, SaaS, and hybrid deployments. - Deliver compelling demos, pilots, and proof-of-concepts that showcase technical capabilities, workflows, and measurable value. - Provide technical guidance on integration, data flows, security, performance, and scale in complex law enforcement and government environments. - Anticipate and address technical risks and objections; proactively propose mitigation paths and best practices. - Strategic Account Management - Plan, lead, and document technical business reviews with strategic accounts to align on objectives, adoption, roadmap, and value realization. - Use TBRs to highlight achievements, surface gaps, and co-create forward-looking plans with customers and account teams. - Workflow Optimization & C2C (Case-to-Closure) Positioning - Analyze current investigative workflows and identify opportunities to position and streamline the case-to-closure (C2C) process using Cellebrite capabilities. - Map Cellebrite solutions to critical points in the investigative lifecycle: - Collection - Review - Analysis - Collaboration - Reporting - Risk Identification in Strategic Accounts - Proactively partner with Sales, Customer Success, and Services to identify and document risks and architectural gaps. - Work to build mitigation plans and ensure at-risk accounts receive focused attention. - Use data from usage, feedback, and TBRs to flag early warning signs and recommend interventions. - Product & Technology Feedback and Engagement - Systematically capture field feedback, feature requests, and emerging use cases from customer engagements and TBRs in order to provide structured input to Product Management and R&D. - Participate in early access programs, beta programs, and advisory sessions, representing customer needs and law enforcement realities. - Influence Without Authority & Cross-Functional Collaboration - Partner closely with Account Executives to co-create and execute account strategies, including whitespace identification, expansion plans, and renewal risk mitigation. - Influence internal stakeholders (Sales, CS, Services, Training, Marketing) to align on customer outcomes, not just transactions. - Collaborate with Solution Architects, Subject Matter Experts, Customer Success, and Implementation to ensure smooth handoffs from pre-sales to post-sales, with clear expectations and success criteria. - Market Evangelism & Thought Leadership - Represent Cellebrite at industry events, tradeshows, trainings, and workshops, evangelizing Digital Intelligence best practices and innovation. - Contribute to content such as solution briefs, demo scenarios, playbooks, and internal enablement for Sales, CS, and partners. - Maintain deep awareness of trends in digital investigations, cloud, SaaS, security, and AI as they impact law enforcement and public safety. - Professional Development & Operational Excellence - Maintain strong professional and technical knowledge through training, certifications, community engagement, and peer learning. - Manage your pipeline of opportunities, pilots, TBRs, and strategic projects with strong organization, documentation, and follow-through. - Uphold Cellebrite’s ethical standards and ensure solutions adhere to all applicable legal, regulatory, and privacy requirements. Qualifications - English is the primary business language; however, as the role is based in the Benelux, Dutch speaker is required to support customers and stakeholders; additional languages are a benefit. - Experience designing and implementing complex software solutions in customer environments (on-prem, cloud, or hybrid). - Experience working with law enforcement, public safety, or government agencies (local, state, federal, or international). - Bachelor’s degree or equivalent practical experience. - 4+ years in a customer-facing technical role (Solutions Engineering, Sales Engineering, Customer Success, Professional Services, or similar). - Exceptional public speaking, storytelling, and presentation skills, including the ability to simplify complex technical topics. - Solid IT foundation: Windows/Linux environments, networking, security, SaaS/PaaS/IaaS concepts, and storage systems. - Strong business and analytical skills with the ability to connect technical capabilities to operational, financial, and mission outcomes. - Demonstrated cross-functional leadership skills and project management capabilities in a matrixed environment. Preferred Skills & Experience - Direct experience within law enforcement, public safety, or Federal/DoD environments. - Hands-on experience with digital forensics, eDiscovery, incident response, or investigative workflows. - Experience with AI/ML-enabled analytics, automation, or decision-support tools in operational settings. - Background working in or with Customer Success and/or Product Management organizations. - Relevant technical certifications (e.g., cloud platforms, security, digital forensics).

Your role at DynatraceWhat’s the role? As a Lead Solutions Engineer, Strategic Accounts at Dynatrace, you'll be the most senior technical voice for our largest and most complex enterprise customers; shaping the technical strategy that turns our biggest opportunities into long-term partnerships. You'll lead high-stakes engagements from vision to value, architecting sophisticated observability, AIOps, and security solutions, and guiding proofs-of-value that prove business impact at scale. Within this exciting role, you will be responsible for executing superior customer engagement (workshops, discovery, demos, RFPs, adoption days, executive meetings, and more) which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing proof of values and other engagements onsite and remote, building key relationships with Dynatrace’s customers and high value partners. You will also work across teams including Dynatrace’s innovation labs, SDRs, Dynatrace’s Expert Services consultants, CSMs and marketing. Responsibilities - Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business - Learn new technologies like AWS DevOps Agent, Azure SRE Agent, ServiceNow integrations, Agentic AI, AI SDLC - Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts - As part of the solution engineering team participate in proof of value (PoV) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs - Present Dynatrace’s vision to our customers C-suite executives - Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle - Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths - Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs - Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach) What will help you succeedMinimum Requirements: - Bachelor’s degree in computer science or equivalent education or experience required - 10+ years of experience with 3-5 years of relevant experience in Observability, Logs Analytics, SIEM, or cloud space - You are a life-long learner, curious about new technologies, and have certifications in cloud, AI, data science, or distinguished solutions Preferred Requirements - Experience with web technologies such as HTML, CSS, and JavaScript - Experience with LLM, Agentic AI, Cloud Observability, Cloud Architecture, MCP Servers, A2A orchestration - Life-long curiosity and learning mindset - Ability to develop relationship with practitioners and executives - Enjoy presenting, demonstrating, and guiding customers with operational strategy and better business outcomes approach - Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database - Advance knowledge of Operating Systems (OS) including Windows and Linux - Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP - Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines Experience with automation like Ansible, Puppet, Terraform Candidates assessed at a higher level may be offered a Principal position Why you will love being a Dynatracer - We are an equal opportunity provider. We value diversity and welcome LGBTQIA++ candidates to our organisation - Some of the best leaders and center of excellence for Solution Engineers in the industry who mentor, guide, and support elegantly - Dynatrace is a leader in Agentic Operations, Unified Observability, Business Analytics, and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud and tech providers, including AWS, Microsoft, ServiceNow, Atlassian, RedHat, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses differentiated technologies, including our own Dynatrace Intelligence, Grail datalakehouse, and smartscape topology to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of DynatraceCommuter allowance, ability to travel and interact & learn from industry leaders and enroll in mentor and future leaders program Compensation and Rewards

Role Description Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability. Key Responsibilities - Project Leadership: Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities. - Solution Architecture: Design cross-module integration processes and workflow customizations. Provide expert guidance on configuration strategy and system optimization. - Stakeholder Engagement: Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively. - Team Leadership & Mentoring: Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys. Conduct regular 1:1s and provide structured, actionable feedback. Functional Competency - Process Ownership: Leads end-to-end module or functional process delivery. - Integration Oversight: Owns end-to-end integration validation and troubleshooting. - QA Governance: Owns QA cycles; sets standards and review discipline. - Project Reporting: Owns project reporting and drives transparency across stakeholders. Behavioural Competency - Leadership: Inspires confidence and drives team performance. - Task Ownership: Takes initiative, flags risks, and ensures timely delivery. - Consulting Skills: Guides clients through ambiguity and change. - Problem Solving: Solves complex problems with strategic foresight. - Stakeholder Management: Influences outcomes through strategic engagement. - Escalation Management: Prevents escalations through proactive risk handling. - Change Attitude: Drives change with positive mindset and resilience. - Attention to Detail: Producing consistently high-quality work. - Team Leadership: Drives team performance and alignment. - Mentoring: Coaches peers and guides best practices. - People Development: Gives structured feedback and supports growth. Qualifications - Bachelor's degree; Master's or MBA preferred. - 10+ years in HRTech consulting. - Multi-module expertise with proven pre-sales and solution ownership experience. - Outstanding executive communication and strategic thinking capabilities. - Proven track record in people development and practice capability building. Requirements - Certifications: SAP SuccessFactors Certification (required).